2022-2023 Audi A3, S3, RS 3 Remote Key No Start TSB

Owners of 2022-2023 Audi A3, S3, and RS 3 models may encounter an Audi S3 remote key fault where the remote control key fails to communicate with the vehicle. This can prevent the vehicle from starting or even unlocking. This issue is addressed by Audi Technical Service Bulletin (TSB) 57 23 14 2067813/4, which supersedes TSB Group 57 number 23-11 dated June 14, 2023. This bulletin has undergone several revisions, with Revision 4 adjusting the coding table and SVM code, Revision 3 adding software versions 177 and 180 to the header, and Revision 2 including the RS 3 model and Model Year 23 with VIN restrictions.

Symptoms

If your Audi is affected by this issue, you might experience one or more of the following problems, indicating a potential Audi S3 remote key fault:

• "Unable to start the vehicle."
• "Unable to unlock the vehicle with the remote key."
• "Terminal 15 cannot be switched on."

These symptoms point to a communication breakdown within the vehicle's electrical system, specifically impacting the remote key's functionality and the vehicle's ability to power on.

Fault Codes / DTCs

When diagnosing this Audi S3 remote key fault, technicians may find a specific Diagnostic Trouble Code (DTC) stored in the Data Bus On Board Diagnostic Interface -J533- (address word 0019).

Code	Description	Module
U014000	"Body Computer 1/ Vehicle Electrical System Control Module / Electronic Central Electric no communication"	Data Bus On Board Diagnostic Interface -J533-

Diagnosis / Trigger Conditions

The presence of DTC U014000 indicates a communication failure between the Body Computer 1/Vehicle Electrical System Control Module and the Electronic Central Electrical control module. This communication issue prevents essential functions, such as vehicle start and remote key operation, from working correctly. The technical background identifies the root cause as outdated software within the Electronic Central Electrical control module, -J519- (address word 0009).

Repair Procedure Summary

The repair for this Audi S3 remote key fault involves updating the software for the Electronic Central Electrical control module, -J519- (address word 0009). This procedure is detailed in TSB 57 23 14 2067813/4.

1. Technicians must first consult and follow all instructions provided in TSB 2011732, which outlines the standard operating procedures for Software Version Management (SVM).
2. Next, the Electronic Central Electrical control module -J519- (address word 0009) needs to be updated. This update is performed using the SVM action code 09A059. The target is to update the software to version 183 or higher, from previous versions such as 174, 175, 176, 177, or 180. The new software part number will be 5WA937086* or higher.

Warranty Information

This Technical Service Bulletin 57 23 14 2067813/4 outlines specific warranty claim procedures for the software update:

• Claim Type: The standard claim type is 110, applicable for vehicles up to 48 months or 50,000 miles. For Audi Certified Pre-Owned (CPO) vehicles, claim type G10 applies, requiring verification of the owner.
• Out of Warranty: If the vehicle falls outside of any applicable warranty, this Technical Service Bulletin serves as informational guidance only, and costs may apply.
• Service Number: 9710
• Damage Code: 0039
• Labor Operations: The labor operation for the software update, which includes checking for DTCs, is 0151 0000. The maximum time allotted for this procedure is 100 Time Units (TU).
• Diagnostic Time: No allowance (0 TU) is provided for general diagnostic time (GFF), road test prior to the service procedure, or road test after the service procedure.
• Claim Comment: Claims should be submitted with the comment "As per TSB 2067813/3".
• Important Note: All warranty claims must be submitted in strict accordance with the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty.

NHTSA ID: 10241232