Service Bulletin

2022-2023 Audi A3, S3, RS 3 Key Not Detected DTC U014000

Audi TSB 2067813/3 details a software update for 2022-2023 Audi A3, S3, and RS 3 vehicles experiencing remote key communication failures, no-start conditions, or a 'Terminal 15 cannot be switched on' message, often accompanied by DTC U014000. The fix involves updating the J519 control module.

Byeditor david chen2023 Audi S3
2023 Audi S3 — Audi S3 key not detected U014000
Editorial illustration generated for this article.
U01400057 23 11 2067813/323-0420117322067813Remote control key does not communicate with vehicleno startUnable to start the vehicleUnable to unlock the vehicle with the remote keyTerminal 15 cannot be switched on
Audi A3
2022–2023
Audi RS 3
2022–2023
Audi S3
2022

Symptoms of Remote Key and No-Start Issues

Owners of certain 2022-2023 Audi A3, S3, and RS 3 models may experience problems with their vehicle's remote control key functionality and starting capabilities. The primary complaints include being "Unable to start the vehicle" and "Unable to unlock the vehicle with the remote key." Additionally, drivers might encounter a situation where "Terminal 15 cannot be switched on," which prevents the ignition from fully activating.

These symptoms collectively point to a communication breakdown between the remote key and the vehicle's electrical system, making it difficult or impossible to operate the car. If you are experiencing an Audi S3 key not detected U014000 issue, this technical service bulletin provides the necessary guidance for resolution.

Diagnostic Trouble Code (DTC) U014000

When these symptoms occur, a workshop diagnostic scan may reveal the presence of Diagnostic Trouble Code (DTC) U014000. This specific code is identified as "Body Computer 1/ Vehicle Electrical System Control Module / Electronic Central Electric no communication." This indicates that the vehicle's main body computer, which manages various electrical functions, is failing to communicate correctly with other critical systems.

Understanding the Problem: Electronic Central Electrical Control Module (J519)

According to Audi Technical Service Bulletin 2067813/3, the root cause of these communication issues and the Audi S3 key not detected U014000 fault lies with the software installed in the Electronic Central Electrical control module, identified as J519 (address word 0009). This module is crucial for managing the vehicle's electrical components, including those responsible for remote key communication and ignition functions. Outdated software within this module can lead to the described malfunctions.

The Repair: Software Update for J519

To resolve the remote key communication and no-start issues, a software update for the Electronic Central Electrical control module (J519) is required. This procedure involves updating the module using the Software Version Management (SVM) system. Technicians must follow the instructions detailed in TSB 2011732, which outlines the standard operating procedures for SVM updates.

The update process involves using a specific SVM action code, 09A057, to ensure the correct software version is installed. This new software is designed to restore proper communication within the vehicle's electrical system, thereby resolving the symptoms and clearing the DTC U014000.

Required Software and Part Numbers

This repair primarily involves a software update rather than physical part replacement. The TSB specifies various old and new software part numbers and versions for the Electronic Central Electrical control module (J519). For instance, old software part numbers like 5WA937086L, 5WA937086M, 5WA937086N, and 5WA937087C, with software versions 174 or 175, are to be updated to new software part numbers such as 5WA937086AM, 5WA937086AN, 5WA937086AP, or 5WA937087J, all with software version 177 or higher. These specific part and software version codes guide technicians in applying the correct update.

Important Warranty Information

Audi provides specific warranty guidelines for this service. The repair is typically covered for vehicles up to 48 months or 50,000 miles. For Audi Certified Pre-Owned (CPO) vehicles, the G10 claim type applies, requiring verification of ownership. It is important to note that if your vehicle is outside of any applicable warranty period, this Technical Service Bulletin is informational only, meaning the repair costs may not be covered.

What Owners Should Do

If your 2022-2023 Audi A3, S3, or RS 3 is experiencing a remote key communication failure, a no-start condition, or if you suspect an Audi S3 key not detected U014000 issue, it is recommended to schedule an appointment with an authorized Audi dealership. The dealer will diagnose the issue, confirm the presence of DTC U014000, and perform the necessary software update on the Electronic Central Electrical control module (J519) as outlined in TSB 2067813/3. This TSB supersedes an earlier bulletin, Group 57 number 23-04, dated April 10, 2023, reflecting updated information and expanded vehicle applicability.

NHTSA ID: 10238215

Frequently Asked Questions

What does DTC U014000 mean for my Audi?
DTC U014000 indicates a 'Body Computer 1/ Vehicle Electrical System Control Module / Electronic Central Electric no communication' fault. This means the Electronic Central Electrical control module (J519) is not communicating correctly, leading to issues like the remote key not working or the vehicle not starting.
Can I fix the 'Audi S3 key not detected U014000' issue myself?
No, this issue requires a specialized software update to the Electronic Central Electrical control module (J519) using Audi's Software Version Management (SVM) system. It should be performed by an authorized Audi dealership or a qualified technician with the necessary tools and software.
Is the software update for TSB 2067813/3 covered under warranty?
Yes, the software update is typically covered under Audi's new vehicle limited warranty for up to 48 months or 50,000 miles. For Certified Pre-Owned (CPO) vehicles, specific coverage applies. If your vehicle is outside of these warranty periods, the bulletin serves as informational guidance, and costs may apply.
What Audi models are affected by TSB 2067813/3?
Technical Service Bulletin 2067813/3 applies to 2022-2023 Audi A3, S3, and RS 3 models that are experiencing remote key communication problems or no-start conditions related to the J519 control module.

Other revisions of this TSB

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