2024-2026 Audi MMI Main Menu Tiles Missing TSB 2075629/4

Symptoms of Missing MMI Main Menu Tiles

Owners of certain 2024-2026 Audi vehicles may notice that the main menu app tiles are not displayed on their MMI infotainment system. This issue, identified in TSB 2075629/4, means the center display only shows the top bar with time and icons, along with the left menu (shortcut) bar. The missing app tiles can significantly impact the usability of the MMI system.

The bottom center page markers, also known as "sliders," may also be missing or appear intermittently. This condition can sometimes be reproduced, but it often occurs intermittently in the vehicle. If icons are selected in the left menu bar when the display looks like this, the system may respond sluggishly, further impacting the user experience.

Technical Background

Audi has identified the missing MMI main menu tiles as a software issue within the MIB3 system. This problem affects vehicles equipped with AED2. The manufacturer communication 91 PSS MIB3: Main menu tiles are missing confirms that the root cause is software-related, not a hardware failure. This understanding is crucial for proper diagnosis and avoiding unnecessary repairs.

The software issue specifically impacts the functionality of the main menu display. This means that while other MMI functions might work, the primary interface for accessing applications is unavailable. The 2026 Audi S e-tron GT manufacturer_communication highlights this as a known software bug that requires a future update.

Affected Software and Hardware

The problem with the missing MMI main menu tiles is linked to the 078E Android control module. This module is identified by its hardware part number 8W0.919.806 and hardware version H54.

The specific software versions implicated are 0554 and 0555, which are part of software part number 8W0.919.806.A. These details help technicians pinpoint the exact components and software configurations involved in this issue.

Important Warnings for Owners and Technicians

Audi explicitly states that no repairs are necessary at this time for the missing MMI main menu tiles. Do not replace any components for this condition since this will not resolve the customer's concern. This warning is critical to prevent misdiagnosis and unnecessary expenses.

Furthermore, the TSB includes a caution: "Replacing parts or attempting repairs will not fix the problem. Unjustified labor / replacement parts will be charged back. Invoicing under warranty is not permitted." This means owners should not be charged for attempts to fix this specific software issue by replacing hardware, as it will not provide a solution.

Service Action and Expected Solution

For affected vehicles experiencing the missing MMI main menu tiles, Audi technicians are instructed to explain to customers that a permanent software solution is expected to be available by the end of the second quarter of 2025. This timeline is subject to change, but it provides an expectation for owners.

In the interim, technicians are required to create a PSS (Pending Service Solutions) record for each instance of this issue. This record is created in the PSS application via the Pending Service Solutions (PSS) link in AccessAudi, found under Related Links >> Service. This process helps Audi track the prevalence of the issue across the fleet while awaiting the permanent software fix. The 2026 Audi S e-tron GT manufacturer_communication emphasizes this data collection.

Production Solution and Warranty Information

Audi anticipates that the complaint of missing MMI main menu tiles will no longer occur in vehicles produced in CW 25/24 (Calendar Week 25 of 2024) or later. This indicates that a production-line software update will be implemented to prevent the issue in newly manufactured vehicles.

This Technical Service Bulletin, identified as 2075629/4, is informational only and is not applicable to any Audi Warranty claims for part replacement related to this specific software condition. Owners should understand that this TSB guides the dealer on how to manage the issue, not on how to perform a warranty repair for a defective part.

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Source: NHTSA ID: 11017628, Transaction No. 2075629/4