2024 Audi e-tron GT Condensation Drain Hose Leak TSB

Issue Overview

Audi has identified a manufacturing irregularity in certain 2024 Audi e-tron GT and RS e-tron GT vehicles that can lead to a leak from the air conditioner's condensation drain hose. Over time, this irregularity may cause the hose to develop a leak, potentially allowing water into the vehicle's interior. This issue is addressed under Audi's dealer communication, UPDATE 65U6.

Symptoms

Owners of affected vehicles may notice signs of an interior water leak. This Audi e-tron GT condensation leak would typically manifest as dampness or visible water in the passenger compartment, particularly around the area of the air conditioner unit.

Diagnosis and Trigger Conditions

The primary cause of the Audi e-tron GT condensation leak is a manufacturing irregularity in the condensation drain hose. Dealers are instructed to use ELSA and Service References in Elsa2Go for complete repair and claiming instructions. These resources are critical for verifying if a specific VIN qualifies for the repair under UPDATE 65U6.

Repair Procedure Summary

To resolve the condensation drain hose leak, the repair involves replacing the affected condensation drain hose. This procedure is available as of October 22, 2024. Authorized Audi dealerships will perform this repair according to detailed instructions found in ELSA and Elsa2Go. The dealer communication, UPDATE 65U6, outlines the necessary steps for technicians to ensure the issue is properly addressed.

Important Warnings and What Owners Should Know

Audi has provided several critical notes regarding this UPDATE 65U6:

• "Updates differ from recalls and service actions; consumers are notified in writing of recalls and service actions. Therefore, consistent with general policy governing Updates, customers will not be receiving letters about this action."
• "Dealers must ensure that every affected vehicle gets the update before delivery to consumers. Your effort is integral in reaching the highest quality expectations of Audi customers."
• "Each vehicle coming into your workshop (for maintenance or any other service visit) that shows this Update code open in ELSA on the day of repair should have the work completed."
• "Affected vehicles in dealer inventory cannot be delivered to consumers until this Update is completed."

Owner Action

Since customers will not receive notification letters for this UPDATE 65U6, owners of 2024 Audi e-tron GT and RS e-tron GT vehicles should proactively contact their authorized Audi dealer. Inquire about the Audi e-tron GT condensation leak and schedule an appointment to have the condensation drain hose inspected and replaced if necessary. Dealers are equipped with the necessary technical bulletins and instructions to perform this repair.

NHTSA ID: 11009991