2022-2023 Audi e-tron GT / RS e-tron GT 91VT Update

Audi has issued a dealer communication, identified as UPDATE 91VT or a Customer Satisfaction Package (NVLW), for certain 2022-2023 Audi e-tron GT and RS e-tron GT vehicles. This Audi e-tron GT 91VT Update is a service package designed to ensure these vehicles meet the highest quality expectations before reaching consumers. Approximately 9,738 vehicles in the USA and 746 in Canada are part of the overall population for this update.

This communication, dated September 3, 2024, informs all Audi dealer personnel about the availability of this repair, which became effective on September 4, 2024. It outlines the essential process for identifying and updating affected vehicles.

Important Warnings for Owners

Audi has provided several critical notes regarding this Audi e-tron GT 91VT Update that owners should be aware of:

• "Updates differ from recalls and service actions; consumers are notified in writing of recalls and service actions. Therefore, consistent with general policy governing Updates, customers will not be receiving letters about this action." This means owners will not receive direct mail notifications about this specific service package.
• "Affected vehicles in dealer inventory cannot be delivered to consumers until this Update is completed." This is a crucial point for new vehicle purchases, ensuring that all affected vehicles in dealer stock receive the necessary update before being sold.
• Dealers are explicitly instructed to "Repair every affected inventory vehicle before delivery to consumers." This reinforces Audi's commitment to delivering vehicles that meet quality standards.

Dealer Repair Procedure Summary

Dealers are instructed to reference the specific 91VT bulletin for detailed criteria, conditions, and remedies related to this service package. Comprehensive repair and claiming instructions are available through the ELSA and Service References in Elsa2Go systems. This includes information on any "required materials" specified in the UPDATE technical bulletin.

Technicians must proactively "Check daily campaign open inventory report or OMD for affected vehicles in inventory." Furthermore, any vehicle entering the workshop for routine maintenance or other service visits that shows the 91VT Update code open in ELSA on the day of repair should have the work completed. This ensures that vehicles are updated as they pass through the service network.

Checking Your Vehicle's Status

To determine if a vehicle is affected by this Audi e-tron GT 91VT Update, dealers are advised to run the "New and CPO Inventory Open Campaign/Action Listing" report from the OMD Web system. For owners, the most reliable way to check if your 2022-2023 Audi e-tron GT or RS e-tron GT qualifies for this update is to visit an authorized Audi dealer. They can verify your Vehicle Identification Number (VIN) using the ELSA system, which Audi states is "the only valid campaign inquiry & verification source."

NHTSA ID: 11009288