Service Bulletin

2022-2024 Audi e-tron GT Cooling Insufficient TSB P2B3000 P2B3200

Audi has issued Technical Service Bulletin 19 24 59 2073599/2 for 2022-2024 e-tron GT and RS e-tron GT models experiencing insufficient cabin heating or cooling, drive system malfunctions, and DTCs P2B3000 or P2B3200. The issue stems from debris blocking the cooling fans.

ByAhmet Topcu — Founder & Editor-in-Chief2023 Audi RS e-tron GT
2023 Audi RS e-tron GT — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11002997
P2B3000P2B3200Audi e-tron GT cooling insufficientAudi RS e-tron GT cooling insufficientFan 1 stuck onFan 2 stuck on19 24 59 2073599/2TSB 2073599/2Group 19 number 24-57TSB 2073030
Audi e-tron GT
2022–2024
Audi RS e-tron GT
2022, 2024

Audi has released Technical Service Bulletin (TSB) 19 24 59 2073599/2 to address concerns regarding insufficient cabin heating or cooling, drive system malfunctions, and diagnostic trouble codes (DTCs) P2B3000 or P2B3200 in 2022-2024 Audi e-tron GT and RS e-tron GT models. This TSB supersedes an earlier bulletin, Group 19 number 24-57, dated April 8, 2024, and provides updated information for these issues.

This bulletin details how debris can obstruct the cooling fans, leading to various performance problems. The TSB outlines specific symptoms, diagnostic steps, and a repair procedure involving updated parts to prevent future occurrences of the Audi e-tron GT cooling insufficient P2B3000 problem.

Symptoms

Owners of affected vehicles may experience one or more of the following issues:

  • Insufficient cabin heating or a complete lack of heating output.
  • Insufficient cabin cooling or a complete lack of cooling output.
  • Reduced vehicle drive power.
  • The high voltage battery may not charge to its full capacity.

These concerns can vary depending on the driver's habits and environmental conditions.

Fault Codes / DTCs

When diagnosing these symptoms, technicians may find the following DTCs and symptom codes stored in the J1024 Thermal management control unit (address word 00C5):

DTC Code Symptom Code Description
P2B3000 59328 Fan 1 stuck on
P2B3200 59342 Fan 2 stuck on

Diagnosis / Trigger Conditions

The root cause of these issues is typically the mechanical blockage of one or both radiator fans. Debris, road dirt, or other foreign objects can enter the grille in the front wheel housing liner and accumulate, physically obstructing the cooling fan operation. This condition is more likely to occur if the vehicle is frequently driven on unpaved roads, exacerbating the Audi e-tron GT cooling insufficient P2B3000 issue.

Important Warnings

Audi specifies a crucial distinction for technicians and owners:

If a customer reports only hearing noise from the front of the vehicle, and none of the symptoms or DTCs described in TSB 19 24 59 2073599/2 are present, and the cooling fans are not mechanically blocked but merely making noise due to debris, technicians should first perform the solution outlined in TSB 2073030, titled "19 Grinding or knocking noises from electric cooling fans when active." This TSB (19 24 59 2073599/2) should only be followed if the specific symptoms and DTCs are present.

Repair Procedure Summary

Audi has implemented a production solution with improved cooling fans, shrouds, and wheel housing liners designed to reduce debris accumulation within the cooling fan mechanisms. For vehicles already in service, the repair involves replacing existing components with these updated versions.

Specifically, the new components feature larger openings on the underside to allow foreign objects to escape more easily and include a protective cap for the fan's electric motor to prevent dirt and debris from entering. If a cooling fan replacement is necessary, technicians must check the version of the wheel spoiler and wheel housing liner and replace all affected parts on the serviced side with the new, improved components.

Required Parts

To address the Audi e-tron GT cooling insufficient P2B3000 condition, the following updated part numbers are required:

Component New Version Part Number Superseded Part Number(s) Date of Introduction
Lower wheel house protector / spoiler, right side 9J1809958D 9J1809958B 1/31/2022
Lower wheel house protector / spoiler, left side 9J1809957D 9J1809957B 1/31/2022
Radiator fan (including fan shroud), right side 9J1121205F 9J1121205C/D 5/25/2023
Radiator fan (including fan shroud), left side 9J1121203F 9J1121203C/D 5/25/2023
Protective cap, right side 9J1959725A 9J1959725 2/28/2022
Protective cap, left side 9J1959459A 9J1959459 2/28/2022
Air duct, right side 9J1121674A 9J1121674 11/15/2021
Air duct, left side 9J1121673A 9J1121673 11/15/2021

Always consult with your Audi Parts Department for the latest information and part bulletins.

Warranty Information

Warranty claims for this repair must adhere to the Audi Warranty Policies and Procedures Manual. The claim types are 110 (for vehicles up to 48 months/50,000 miles) and G10 (for CPO Covered Vehicles, requiring owner verification). If the vehicle is outside of any warranty, this TSB serves as informational guidance only.

The service number for this procedure is 1908, with a damage code of 0040. Labor operations include front bumper cover removal and reinstallation (6329 1900), and cooling fan housing removal and reinstallation for both left (1920 1950) and right (1920 1951) sides. Diagnostic time is GFF (0150 0000), with a maximum of 150 TU. Road tests before and after the service procedure are not allowed for payment (0 TU).

NHTSA ID: 11002997

Gallery

5 images

Frequently Asked Questions

What are the common symptoms of the Audi e-tron GT cooling insufficient P2B3000 issue?
Owners may experience insufficient cabin heating or cooling, reduced vehicle drive power, or the high voltage battery not charging to full capacity. These symptoms are often accompanied by DTCs P2B3000 or P2B3200.
What do DTCs P2B3000 and P2B3200 mean in my Audi e-tron GT?
DTC P2B3000 indicates 'Fan 1 stuck on' (symptom code 59328), while DTC P2B3200 indicates 'Fan 2 stuck on' (symptom code 59342). Both point to a mechanical blockage of the radiator cooling fans, typically found in the J1024 Thermal management control unit.
How does Audi fix the cooling fan blockage problem in the e-tron GT?
Audi addresses this with updated components, including improved wheel house protectors/spoilers, radiator fans with shrouds, protective caps, and air ducts. These new parts are designed with larger openings to allow debris to escape and feature protective caps for the fan motors to prevent future blockages.
Is this repair covered under warranty?
Yes, for vehicles within the 48 months/50,000 miles warranty period (Claim Type 110) or for CPO Covered Vehicles (Claim Type G10). If your vehicle is outside these warranty conditions, the Technical Service Bulletin 19 24 59 2073599/2 serves as informational guidance.
What if my Audi e-tron GT only makes noise from the cooling fans but has no other symptoms?
Audi advises that if only noise is present without the specific symptoms or DTCs (P2B3000, P2B3200) mentioned in TSB 19 24 59 2073599/2, and the fans are not mechanically blocked, technicians should first refer to TSB 2073030, which addresses '19 Grinding or knocking noises from electric cooling fans when active'.

Other revisions of this TSB

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