2022-2024 Audi e-tron GT Charging Flap Difficulty TSB

Audi has released Technical Service Bulletin (TSB) 93 24 51 2073892/1 to address instances where the charging flap on 2022-2024 Audi e-tron GT and RS e-tron GT models is difficult to open or close. This informational bulletin aims to help owners understand the correct operation of the charging flap to prevent issues.

Symptoms

Owners may report that the charging flap on their Audi e-tron GT is difficult to open or close. In some cases, the flap might not open or close at all. While the flap may appear to operate normally to a technician, customers often find that excessive force is required because they are not pressing on the exact pressure point.

Diagnosis and Trigger Conditions

The primary cause for the Audi e-tron GT charging flap difficult to open issue is incorrect pressure application when attempting to open the flap. The pressure needed to open the charging flap varies significantly depending on where it is pressed. The optimal pressure point on the e-tron GT's charging flap is located directly above the actuator. Pressing on an incorrect area can cause plastic deformation of the flap over time, which then requires increased pressure to open or close it.

Important Warnings

Audi emphasizes that this repair should only be performed if the customer complaint is accurately reproduced and all vehicle-specific criteria (such as model, chassis number, engine/motor, gearbox code, PR numbers, part numbers, and software versions) are met. Failure to adhere to these criteria may result in the problem not being resolved, leading to repeat repairs. Audi reserves the right to reject warranty claims and charge back the cost of parts if the criteria are not strictly followed.

Repair Procedure Summary

The solution for the Audi e-tron GT charging flap difficult to open issue involves educating the customer about the optimal pressure point. Technicians are instructed to inform owners that the optimal pressure point is at the rear of the flap, below the design line, directly above the actuator.

For a more precise visual aid, technicians can measure approximately 45 mm from the bottom edge of the flap and 30 mm from the rear edge. As a general guideline, this point is roughly one-third of the flap's height from the bottom edge and about a thumb's width from the rear edge.

Optionally, a transparent adhesive dot can be applied to mark the exact pressure point. Two circular adhesive dots, each 20 mm in diameter, can be cut from protective foil part number AKL44803005. These dots are then applied directly above the actuators on both sides of the vehicle. Once the owner becomes accustomed to the correct pressure point, these adhesive dots can be removed.

Required Tools or Parts

To assist with marking the optimal pressure point, the following part is referenced:

Tool Number	Tool Description
AKL44803005	Foil

Owner Action

If you own a 2022-2024 Audi e-tron GT or RS e-tron GT and find your Audi e-tron GT charging flap difficult to open, understanding the correct pressure point is key. Try pressing firmly but gently on the rear of the charging flap, just below the design line, directly above where you believe the actuator is located. If the issue persists, or if you suspect plastic deformation, it is recommended to visit an authorized Audi service center. This TSB is informational and not applicable to Audi Warranty, meaning any related service may not be covered.

Source: NHTSA ID 11002269