2022-2023 Audi e-tron GT Door Panel Noise TSB

Owners of 2022-2023 Audi e-tron GT and RS e-tron GT vehicles may experience bothersome squeak or rattle noises emanating from the door trim panels. These noises are often noticeable during music playback or when driving on rough road surfaces. Audi has released Technical Service Bulletin (TSB) 2064546/6 to provide dealerships with comprehensive repair procedures to address these issues.

This TSB, identified as 70 23 84 2064546/6, supersedes an earlier bulletin, Group 70 number 23-82, dated May 12, 2023, and includes updated warranty information and labor operations. The primary cause of this Audi e-tron GT door noise is attributed to slight tolerances leading to movement between various components within the door panel assembly.

Symptoms

Owners typically report a "squeak or rattle noises from the door trim panel(s) during music operation or driving on rough roads." These sounds indicate that components within the door are not securely fitted, leading to friction and noise.

Diagnosis and Root Causes

Workshop findings have identified several specific areas within the door trim panel assembly as potential root causes for the Audi e-tron GT door noise:

• Midrange speaker trim.
• Upper door trim panel mounting strip.
• Trim panel clips and body mounting points.
• Pull handle to armrest joint.
• Door wire harness and/or part labels.
• Rear and lower edges of the door trim panel.
• Door trim panel light assembly.
• Power rear lid switch.
• Door trim panel storage pocket light assembly.

Repair Procedure Summary

To eliminate the squeak and rattle noises, technicians will perform targeted interventions based on the identified root cause. The repair procedures outlined in TSB 2064546/6 involve applying specific materials to dampen movement and secure components. Here's a summary of the steps:

1. Midrange Speaker Trim: The midrange speaker trim is removed, and felt tape (533867910A) is applied to the lower part of the opening for the trim in the door panel. Felt tape is also applied to all tabs on the speaker trim that engage the door panel opening.
2. Upper Door Trim Panel Mounting Strip: Fleece tape (D373125A2) is bonded into the mounting strip. This involves positioning the tape at the edge of the fastening strip and folding it over to cover the entire surface.
3. Trim Panel Clips and Body Mounting Points: Fleece tape (D373125A2) is applied to the door trim panel clips and to the corresponding body mounting points to reduce play.
4. Pull Handle to Armrest Joint: The door trim panel pull handle is isolated from the armrest by applying either fleece tape (D373125A2) or special lubricant (G052172A1) to the contact areas.
5. Door Wire Harness and/or Part Labels: The door wire harness and any part labels are secured by repositioning them and/or applying fleece tape (D373125A2) to prevent movement and contact with other surfaces.
6. Rear and Lower Edges of Door Trim Panel: Felt tape (533867910A) is applied to the edge of the door trim panel or onto existing piping strips in areas of close contact.
7. Door Trim Panel Light Assembly: Fleece tape (D373125A2) is wrapped around the cable for the door trim panel light assembly, extending to the connector. Additionally, fleece tape is applied to the light assembly itself to reduce play in its mounting.
8. Power Rear Lid Switch: The retaining tab of the power rear lid switch is carefully bent open to ensure a more secure fit.
9. Door Trim Panel Storage Pocket Light Assembly: Fleece tape (D373125A2) is applied to the retaining tabs of the diffuser for the door pocket lighting.

Required Tools or Parts

To perform these repairs, technicians will use the following materials:

• 533867910A: Felt strip/tape
• D373125A2: Fleece adhesive tape
• G052172A1: Special lubricant

Additional fasteners, bolts, nuts, and screws may be required as per the repair manual and ETKA/ELSA systems. Always confirm the latest part information with your parts department.

Warranty Information

This Technical Service Bulletin 2064546/6 outlines warranty claim types and labor operations for addressing the Audi e-tron GT door noise. The damage code for this repair is 0020. Applicable claim types include:

• Claim Type 110: For vehicles up to 6 months or 6,000 miles.
• Claim Type 1 AM: For vehicles over 6 months or 6,000 miles.

The service number associated with this bulletin is 7059. If your vehicle is outside of the warranty period, this bulletin serves as informational guidance. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty.

What Owners Should Do

If you are experiencing squeak or rattle noises from the door panels of your 2022-2023 Audi e-tron GT or RS e-tron GT, it is recommended to schedule an appointment with an authorized Audi dealership. Inform them about the specific noises you are hearing and mention Technical Service Bulletin 2064546/6. The dealership technicians are equipped with the necessary information and materials to diagnose and perform the appropriate repairs.

NHTSA ID: 10238319