2022 Audi RS e-tron GT Connect Services Not Functioning

Owners of 2022 Audi RS e-tron GT and e-tron GT vehicles may experience an issue where their Audi connect services are not functioning. This technical service bulletin (TSB) addresses this specific problem, providing guidance to resolve connectivity issues that arise after a particular service action.

Symptoms

The primary symptom addressed by this bulletin is that "Audi connect services are not functioning." This means that various internet-dependent features and functionalities within your vehicle's infotainment system may be unavailable or unresponsive.

Trigger Conditions

This issue specifically occurs after the successful completion of the Audi 91DZ campaign. If your vehicle has undergone this campaign and you subsequently notice that your Audi connect services are not functioning, this bulletin applies to your situation.

Repair Procedure Summary

This manufacturer communication, identified as NHTSA ID 10228772, outlines the necessary instructions for technicians to follow when "Audi connect services are not functioning" post-91DZ campaign. While the detailed steps are for dealership service personnel, the core objective is to restore full functionality to the Audi connect system. This typically involves specific diagnostic checks and software reconfigurations to ensure proper communication and service activation.

Owner Action

If you own a 2022 Audi RS e-tron GT or e-tron GT and find that your Audi connect services are not functioning after the 91DZ campaign, it is recommended to contact your authorized Audi dealership. Inform them about the issue and mention the 91DZ campaign. They will be able to perform the necessary procedures outlined in this technical bulletin to restore your Audi connect services.

Source: NHTSA ID 10228772