2022 Audi e-tron GT Charging Port Door Status Incorrect TSB

Owners of the 2022 Audi e-tron GT and 2022 Audi RS e-tron GT may encounter an issue where the status of the charging port door is displayed incorrectly in the driver information system (DIS). This concern, detailed in Technical Service Bulletin (TSB) 55 21 63 2064953/1, can lead to confusing messages and potentially hinder proper charging functionality.

Symptoms

Customers may notice that the driver information system (DIS) inaccurately shows the charging port door as open or closed. This can manifest as the status of one or both charging port doors not being detected correctly. A common warning message displayed in the Audi virtual cockpit is: "Vehicle charging connection: please close the charging port door". This message appears even when the charging port door is already shut.

Technical Background

The root cause of this incorrect status display and the persistent warning message is typically oxidation and/or contamination affecting the charging port door actuator. Over time, these environmental factors can degrade the actuator's performance, preventing it from accurately reporting its position to the vehicle's systems. This leads to the vehicle's onboard diagnostics misinterpreting the door's state.

Repair Procedure Summary

To resolve the issue with the 2022 Audi e-tron GT charging port door, technicians are instructed to replace both the left and right charging port door actuators. This repair must be performed according to the detailed instructions provided in the Elsa Repair Manual. The process involves removing the existing, defective actuators and installing new ones to restore correct functionality and accurate status reporting.

Required Parts

For this repair, the following part is specifically required:

• Actuator: Part Number 9J1962625A (Quantity: 02)

Additionally, any necessary fasteners, bolts, nuts, and screws should be sourced as needed from ETKA or ELSA, ensuring all components are replaced to manufacturer specifications.

Warranty Information

This repair, identified by Service Number 5544 and Damage Code 0040, may be covered under warranty depending on the vehicle's status. For new vehicles, coverage typically extends up to 48 months or 50,000 miles. For Audi Certified Pre-Owned (CPO) vehicles, coverage falls under the G10 claim type, requiring verification of owner status.

Important Warnings

If your 2022 Audi e-tron GT is outside of its applicable warranty period, this Technical Service Bulletin is provided for informational purposes only. In such cases, the cost of diagnosis and repair would typically be the owner's responsibility.

Owner Action

If your 2022 Audi e-tron GT charging port door is displaying an incorrect status or showing the message "Vehicle charging connection: please close the charging port door", it is recommended to schedule an appointment with an authorized Audi service center. Provide them with the details of the issue and reference TSB 2064953/1. The service center will diagnose the problem and perform the necessary actuator replacement.

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Source: NHTSA ID: 10202590