2022 Audi e-tron GT Charging Flap Status Warning TSB

Owners of 2022 Audi e-tron GT and RS e-tron GT vehicles may encounter an issue where the virtual cockpit incorrectly indicates that the charging flap is open, even when it is securely closed. This can lead to misleading warning messages and potentially prevent charging. This Technical Service Bulletin (TSB) 2079475/1, scheduled for release on October 7, 2025, provides a software update to resolve this specific problem related to the Audi e-tron GT charging flap status.

Symptoms

The primary symptom of this issue is an incorrect display of the charging flap status in the Audi virtual cockpit, even when the physical charging flap is closed. This software glitch affects various display systems, leading to erroneous information and warning messages.

Specifically, the complaint manifests as:

• Indicator Display Symbols: The charging connector indicator display may not switch off/disconnect or may activate without cause.
• Warning Display Symbols: An active warning warning display may activate without cause.
• Instrument Cluster Display: The instrument cluster display may give incorrect readings.
• Driver Information System (DIS, MFI, MMI): The door and lid status display may also provide incorrect readings.

Verbatim Warning Messages

When this issue occurs, one of the following messages may be displayed in your Audi virtual cockpit:

• "Vehicle charging connection: please close charging flap"
• "Vehicle charging connection: charging not possible. Please close a charging flap"
• "Ladeanschluss Fahrzeug: Laden nicht möglich! Bitte eine Ladeklappe schließen" (German for "Charging connection vehicle: Charging not possible! Please close a charging flap")

Figure 1 in the TSB illustrates the message "Vehicle charging connection: please close the charging port door" displayed on the virtual cockpit. Figure 2 shows the German equivalent, "Ladeanschluss Fahrzeug: Laden nicht möglich! Bitte eine Ladeklappe schließen," also on the virtual cockpit display. Both figures serve as examples of the incorrect Audi e-tron GT charging flap status warnings.

Technical Background

Audi has identified the root cause of the incorrect Audi e-tron GT charging flap status as a software issue within the Audi virtual cockpit, specifically affecting the instrument cluster, which has the diagnostic address 0017. Despite an optimized actuator being in place, the signal from the closed charging flap is interpreted incorrectly by the virtual cockpit in rare instances when the vehicle is started. This misinterpretation leads to the erroneous display and warning messages prompting the customer to close the charging flap.

An optimized software solution has already been implemented in current series production to address this issue.

Control Unit Information

The affected control unit is the instrument cluster, identified by diagnostic address 0017. The original software version noted in the TSB is 0111.

Important Warnings for Owners

Owners should be aware of specific conditions and precautions related to this TSB 2079475/1:

• Prior TSB Check: Before proceeding with the repair described in TSB 2079475/1, technicians must first check whether TSB 2064953, titled "55 Charging flap display status is shown incorrectly," applies to the vehicle. If it does, that TSB must be performed first.
• Actuator Optimization: The repair procedure outlined in TSB 2079475/1 should ONLY be performed if the vehicle has already received the optimized actuator, and that update did NOT resolve the issue.
• High-Voltage Battery Precaution: To prevent potential damage to high-voltage components, the high-voltage charging cable MUST be unplugged BEFORE the SVM code is entered during the software update process. Charging the high-voltage battery during a software update can cause damage to the high-voltage components.

Repair Procedure Summary

The repair involves updating the software of the Audi virtual cockpit's instrument cluster. The high-level steps for addressing the Audi e-tron GT charging flap status issue are as follows:

1. Pre-check: Confirm that TSB 2064953 has been addressed if applicable, and that the optimized actuator has not remedied the issue.
2. Software Update: The primary step is to update the Audi virtual cockpit (diagnostic address 0017) to software version 0115 using SVM code 17A040.
3. USB Stick Preparation: Obtain the necessary software by ordering the USB stick with part number 4KE 906 961 A in advance, or download the software onto a USB stick that complies with the USB 2.0 specification using the FMC and part number 4KE 906 961 A.
4. Vehicle Preparation: Crucially, unplug the high-voltage charging cable from the vehicle BEFORE initiating the software update to prevent damage to high-voltage components.
5. Initiate Update: Start the update process on the workshop tester by selecting the "flash" function and entering the specified SVM code.
6. Media Insertion: If a message similar to "... please insert update medium with the following part number..." appears during the program's execution, insert the prepared USB stick into a suitable USB port in the vehicle for data transmission.
7. Key Placement: If a message similar to "... Hold the vehicle key to the transponder..." appears, place the vehicle key so that it makes full surface contact against the marking provided in the center console. Maintain this position until the Audi virtual cockpit confirms the update process has started and keep it there until completion.

Required Parts and Tools

To perform this software update for the Audi e-tron GT charging flap status, a specific USB stick is required:

• USB Stick: Part number 4KE 906 961 A. This USB stick can be ordered in advance, or the software can be downloaded onto a USB 2.0 compliant USB stick using the FMC and part number 4KE 906 961 A.

Warranty Information

For vehicles outside of any warranty, this Technical Service Bulletin is informational only. For vehicles under warranty, claims must be submitted in accordance with Audi Warranty Policies and Procedures Manual. The specific details for warranty claims are:

• Service Number: 9025
• Damage Code: 0039
• Labor Operations:
  • 0151 0010: Software update, referring to the Standard Repair Time (SRT) with associated operations.
  • 0151 0060: Software update, with labor time determined according to the diagnostic log.
• Claim Comment: As per TSB 2079475/1.

All warranty claims are subject to review and audit by Audi Warranty.

Source: NHTSA ID 11025287