2022-2025 Audi Instrument Cluster Fault DTC B200049

Owners of certain 2022-2025 Audi models may encounter an Audi instrument cluster fault B200049 that results in warning messages or a completely black Audi Virtual cockpit display. This issue is detailed in Technical Service Bulletin (TSB) 2068380/6, which supersedes an earlier bulletin, Group 90 number 24-21, dated August 29, 2024.

This TSB, identified as 2068380/6, provides guidance for diagnosing and resolving the instrument cluster malfunction. The problem stems from a hardware discrepancy in the Audi virtual cockpit that occurred during the manufacturing process.

Symptoms

Owners typically report one of two primary symptoms related to this Audi instrument cluster fault B200049:

• A specific message appearing in the instrument cluster display: "Instrument cluster: fault. Limited warning messages. Please contact workshop".
• The Audi Virtual cockpit appearing completely black when the vehicle is started.

Fault Codes / DTCs

When diagnosing this issue, technicians will find a specific Diagnostic Trouble Code (DTC) stored in the Instrument Cluster control module (-J285-, diagnostic address 0017). The relevant DTC is:

• DTC B200049: Control module faulty static/active, symptom code 10485833.

Diagnosis

To properly diagnose the Audi instrument cluster fault B200049, technicians must determine the production date of the instrument cluster. This is done using self-diagnosis tools:

1. Select diagnostic address 17.
2. Use the control module OBD dropdown and select "Identification."
3. Click "show expanded identification."
4. Expand the "Fazit identification" and document the "Day of manufacture."

This production date is crucial because the issue is specific to instrument clusters manufactured before August 1, 2024. Optimized instrument cluster hardware has been in production since this date.

Repair Procedure Summary

If the instrument cluster's production date is found to be before August 1, 2024, then TSB 2068380/6 applies, and the instrument cluster will need to be replaced. The replacement procedure should follow the instructions outlined in the ELSA repair manual.

Required Parts

For the repair, the following parts are generally required:

• Instrument Cluster: Quantity 01
• Fasteners, Bolts, Nuts, and Screws: As needed per the repair manual.

Technicians should always consult ETKA and their Parts Department for the latest information and specific part bulletins to ensure correct parts are ordered.

Important Warnings

This Technical Service Bulletin (TSB) 2068380/6 is primarily informational if the vehicle is outside of its warranty period. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty. The Service Number for this issue is 9025, and the Damage Code is 0040.

TSB Revision History

This TSB has undergone several revisions to ensure accuracy and include additional models:

• Revision 6: Revised header to add models.
• Revision 5 (August 29, 2024): Revised header (added MY25, changed TSB title), revised Condition (updated customer statement field), revised Warranty (updated warranty table), and revised Service (updated service procedure).
• Revision 4 (June 5, 2024): Revised Service (updated documentation path) and revised Warranty (updated warranty table).

NHTSA ID: 11012515