2021 Audi Q7 Tire Wear TSB 2048563/4
Audi has released Technical Service Bulletin (TSB) 44 20 77 2048563/4 for 2021 Audi Q7 vehicles experiencing abnormal tire wear on the outer edges. This TSB outlines the diagnostic steps and replacement procedure for affected tires, particularly the Goodyear Eagle 285/45 R20 All Season.
Symptoms
Owners of the 2021 Audi Q7 may notice abnormal tire wear, specifically on the outer edges of the tires. This condition can occur even when the tire pressure and wheel alignment are reported to be within manufacturer specifications. This issue is identified in Technical Service Bulletin 44 20 77 2048563/4, which addresses this specific type of Audi Q7 tire wear.
Technical Background
Audi has determined that high ambient temperatures combined with rough road conditions can lead to increased wear on only the outer edges of the tires. This wear pattern is distinct and requires specific attention. The TSB includes photographic examples to help technicians differentiate between abnormal wear requiring replacement and normal tire conditions.
Important Warnings
- If the tires show a normal wear pattern, similar to the condition depicted in Figure 2 of the TSB, do not replace the tires and instead proceed with tire rotation. Replacing tires for normal wear will not resolve the issue and may lead to unnecessary costs.
- Technicians are advised to perform the repair only if the customer's concern is clearly confirmed to be the specific abnormal wear described. Claims submitted for unconfirmed issues may be debited.
Repair Procedure Summary
For the 2021 Audi Q7 experiencing abnormal Audi Q7 tire wear on the outer edges, the repair procedure outlined in TSB 44 20 77 2048563/4 involves several key steps:
- Tread Depth Check: Verify that the remaining tread depth is above 6.5mm (8/32nds of an inch).
- Wear Pattern Confirmation: Confirm that the wear on the outer and inner edges matches the abnormal pattern shown in Figure 1 of the TSB.
- Tire Replacement: If the conditions are met, replace all four tires. The specified replacement tire is the Pirelli Scorpion Verde 285/45 R20 112 H AOE1.
- Documentation: Upload four pictures of the tires to the DOC-IT system for claim validation, ensuring visible marks for the front left (FL), front right (FR), rear left (RL), and rear right (RR) tires.
- Warranty Claim Submission: Submit the tire claim through the Warranty Claim Portal on the Dealer Tire website under
Gallery
2 images
Frequently Asked Questions
- What is TSB 44 20 77 2048563/4 about?
- TSB 44 20 77 2048563/4 addresses abnormal tire wear on the outer edges of Goodyear Eagle 285/45 R20 All Season tires on the 2021 Audi Q7. It provides diagnostic and repair instructions for this specific Audi Q7 tire wear issue.
- What causes the abnormal tire wear on the Audi Q7?
- According to the TSB, high ambient temperatures combined with rough road conditions can lead to increased wear specifically on the outer edges of the tires on affected Audi Q7 models.
- Which tires are affected by this TSB?
- The TSB specifically mentions Goodyear Eagle 285/45 R20 All Season tires. If replacement is necessary, the TSB specifies using Pirelli Scorpion Verde 285/45 R20 112 H AOE1 tires, part number 3445400.
- Is this repair covered under warranty?
- Yes, the repair is covered under warranty for up to 12 months or 12,000 miles. If the vehicle is outside this warranty period, the Technical Service Bulletin serves as information only.
What Audi Q7 owners report
Counted from the records in our database across 20 model years.
- 1,059
- Owner complaints
- 32
- Recalls
- 4,035
- Service bulletins
- 35
- Crashes reported
- 7
- Fires reported
- 98
- Injuries reported
The 2021 model year
75 complaints, the 4th most of 20 model years on file. Owners reported 3 crashes, 0 fires and 5 injuries for this year, which also has 9 recalls on file.
Tires, the system this article covers, accounts for 13 of 1,059 complaints (1%), including 2 for 2021.
Complaints by model year
| 2007 | 95 | |
|---|---|---|
| 2008 | 33 | |
| 2013 | 44 | |
| 2014 | 46 | |
| 2015 | 46 | |
| 2017 | 323 | |
| 2018 | 144 | |
| 2019 | 63 | |
| 2020 | 29 | |
| 2021 | 75 |
Most-reported systems
- Engine — 211
- Electrical System — 206
- Exterior Lighting — 170
- Fuel/Propulsion System — 142
- Suspension — 67
Latest recalls for the 2021 model year
- 25V900000 — Back Over Prevention (Dec 2025)
- 25V201000 — Electrical System (Mar 2025)
- 22V742000 — Back Over Prevention (Oct 2022)
Recent owner reports about tires
285/40R21 I was pulling out of a parking lot onto Rt 40, a secondary, 2-lane road, at approximately 6pm. As I accelerated to approximately 30 mph, without warning I heard a loud noise and felt the pull of the right front tire.
Read owner complaints →285/40R21 At the end of a Vermont ski trip, left to return home on the morning of 3/15/23 at approximately 8am. Outside temperature was approximately 30 deg F and it was snowing. Due to partially snow-covered roadways, speeds were limited to 35-40 mph.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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