2021 Audi Q7 Tire Wear TSB 2048563/4

Symptoms

Owners of the 2021 Audi Q7 may notice abnormal tire wear, specifically on the outer edges of the tires. This condition can occur even when the tire pressure and wheel alignment are reported to be within manufacturer specifications. This issue is identified in Technical Service Bulletin 44 20 77 2048563/4, which addresses this specific type of Audi Q7 tire wear.

Technical Background

Audi has determined that high ambient temperatures combined with rough road conditions can lead to increased wear on only the outer edges of the tires. This wear pattern is distinct and requires specific attention. The TSB includes photographic examples to help technicians differentiate between abnormal wear requiring replacement and normal tire conditions.

Important Warnings

• If the tires show a normal wear pattern, similar to the condition depicted in Figure 2 of the TSB, do not replace the tires and instead proceed with tire rotation. Replacing tires for normal wear will not resolve the issue and may lead to unnecessary costs.
• Technicians are advised to perform the repair only if the customer's concern is clearly confirmed to be the specific abnormal wear described. Claims submitted for unconfirmed issues may be debited.

Repair Procedure Summary

For the 2021 Audi Q7 experiencing abnormal Audi Q7 tire wear on the outer edges, the repair procedure outlined in TSB 44 20 77 2048563/4 involves several key steps:

1. Tread Depth Check: Verify that the remaining tread depth is above 6.5mm (8/32nds of an inch).
2. Wear Pattern Confirmation: Confirm that the wear on the outer and inner edges matches the abnormal pattern shown in Figure 1 of the TSB.
3. Tire Replacement: If the conditions are met, replace all four tires. The specified replacement tire is the Pirelli Scorpion Verde 285/45 R20 112 H AOE1.
4. Documentation: Upload four pictures of the tires to the DOC-IT system for claim validation, ensuring visible marks for the front left (FL), front right (FR), rear left (RL), and rear right (RR) tires.
5. Warranty Claim Submission: Submit the tire claim through the Warranty Claim Portal on the Dealer Tire website under