2021 Audi Q7/SQ7 Delivery Guidelines & Phone Box Info

Audi has issued a Manufacturer Communication, identified as NHTSA ID 10177281 and internally as "Effective 6-30-2020-US Version 1.0," providing detailed Delivery Guidelines for new 2021 Audi Q7 and 2021 Audi SQ7 vehicles. This document serves as a checklist for dealerships to ensure proper vehicle preparation and customer orientation before delivery. It covers everything from initial inspections to explaining advanced vehicle systems and owner documentation.

These guidelines ensure that every new 2021 Audi Q7 and 2021 Audi SQ7 owner receives a vehicle that meets Audi's quality standards and understands its features. Following these guidelines is crucial for a smooth ownership experience, especially regarding complex systems like the Audi Phone Box.

Pre-Delivery Inspection Essentials

The guidelines emphasize a thorough pre-delivery inspection (PDI) to ensure the vehicle is in perfect condition. This includes inspecting the exterior for any damage, verifying all accessories are installed, and checking the interior for cleanliness. A critical step is ensuring tire pressures are set to "normal customer load" conditions and calibrating the Tire Pressure Monitoring System (TPMS) prior to delivery. Dealers are also instructed to complete myAudi registration, activate Audi connect trial services, and perform Key User Pairing.

Key Owner Priorities and Orientation Topics

The document outlines various topics for discussion with the customer, allowing them to prioritize what they want to learn about. These topics cover a wide range of vehicle functionalities, including:

• Infotainment and Connectivity: Voice Recognition, Navigation System, BLUETOOTH® mobile phone pairing, Audio System, MMI® controls, MMI® Navigation plus, SiriusXM® Satellite Radio, Apple® CarPlay, Google™ Android Auto, Audi connect®, and Wi-Fi® hotspot capabilities.
• Driver Controls and Comfort: Instrument cluster, steering wheel controls, Audi virtual cockpit, exterior and interior lighting, door locks, keyless entry, trunk/tailgate operation, cruise control, power windows, and mirrors.
• Seating and Interior Features: Adjusting seats, heated and ventilated seats, split-folding rear seats, and child seat mounting points.

This comprehensive orientation ensures new owners are comfortable with their 2021 Audi Q7 or SQ7 and its advanced features.

Detailed Feature Overview for New Owners

The guidelines also detail specific systems and features that should be demonstrated or explained to the owner during the orientation drive. These include:

• Vehicle Systems: Idle start/stop efficiency, electromechanical parking brake, and the Tire Pressure Monitoring System (TPMS).
• Suspension: Audi adaptive air suspension and all-wheel steering capabilities.
• Driver Assistance Systems: Audi advanced key, Parking system plus with 3D top view camera, Audi Park Assist, Adaptive cruise control with Traffic Jam Assist, Audi pre sense® basic and city, Audi drive select, Audi side assist, Hill decent assist, High-beam assistant, Collision avoidance assist, Head-up display, Traffic sign recognition, and Night vision assistant.

Important Owner Documentation

Dealers are instructed to review all owner's documents with the customer. This includes the owner's manual, MMI® manual, Quick Questions & Answers Guide, Tire Warranty Booklet, and the Warranty & Maintenance Booklet. It's crucial for the dealer to ensure the "vehicle identification label" from the trunk is adhered to the Warranty & Maintenance Booklet and to explain the recommended maintenance schedule.

Audi Phone Box Information and Warnings

For vehicles equipped with the Audi Phone Box, the document provides specific information and critical warnings based on Federal Communications Commission (FCC) requirements. The Audi Phone Box model number is 4MØ Ø35 456 A, and its FCC ID is RK7MBC-NAR. This device is classified as a CONSUMER device.

FCC Regulations for Audi Phone Box Users

Owners of a 2021 Audi Q7 or SQ7 equipped with an Audi Phone Box must be aware of the following FCC regulations:

• "BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent." Most wireless providers consent to signal boosters, but some may not. Owners are advised to contact their service provider if unsure.
• "You MUST operate this device with approved antennas and cables as specified by the manufacturer." Additionally, "Antennas MUST be installed at least 20 cm (8 inches) from any person."
• "You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider."
• "WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device."

These guidelines for the Audi Q7 delivery guidelines are designed to ensure a comprehensive and safe experience for new Audi owners.

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Source: NHTSA ID 10177281