Service Bulletin

2021-2024 Audi Airbag Light with DTC B101704

This Audi analysis list details potential issues, including an airbag light with DTC B101704 affecting certain Audi Q5 models. Learn about diagnostic warnings and recommended actions from Audi for 2021-2024 models.

ByAhmet Topcu — Founder & Editor-in-Chief2023 Audi e-tron
2023 Audi e-tron — Audi e-tron airbag light B101704
Editorial illustration generated for this article.
Audi e-tron airbag light B101704Audi Q5 airbag light B101704DTC B101704DTC B103604TSB 2073566Airbag light on Audiairbag control module J234PODS sensor matDTC B12251BAudi Q7 airbag light B12251B
Audi A4
2023–2024
Audi A4 allroad
2023–2024
Audi Q5
2021–2024
Audi Q7
2023–2024
Audi S4
2023–2024

This document, an "Audi On-car analysis list from June, 2024," provides a summary of various technical concerns affecting a range of Audi models from 2021 to 2024. It serves as an internal communication outlining common issues and initial diagnostic guidance for technicians. Among the topics covered, this analysis list provides crucial insights into various vehicle concerns, including the specific issue of an Audi e-tron airbag light B101704.

Symptoms of Airbag Light Issues

Owners of affected Audi Q5 models (2021-2024) may experience an airbag light illuminated on the dashboard, often accompanied by diagnostic trouble codes (DTCs) B101704 and B103604. A general "Q5 Airbag light" issue is also noted for 2024 Q5 models, potentially linked to DTCs B101C13 and B101D13. For 2023-2024 Audi Q7 models, an airbag light may appear with DTC B12251B. While this specific DTC is detailed for the Q5, this information is relevant for anyone searching for an Audi e-tron airbag light B101704 or similar airbag system warnings on their Audi.

Fault Codes / DTCs

The following Diagnostic Trouble Codes (DTCs) are referenced in relation to airbag system issues:

Code Topic Affected Models (MY)
B101704 Airbag light on Q5 (2021-2024)
B103604 Airbag light on Q5 (2021-2024)
B101C13 Q5 Airbag light Q5 (2024)
B101D13 Q5 Airbag light Q5 (2024)
B12251B Airbag light Q7 (2023-2024)

Important Warnings and Diagnostic Guidance

Audi provides specific instructions and warnings for technicians regarding these issues, which are crucial for owners to understand:

  • Do not perform GFF test plan: For airbag light issues with DTCs B101704, B103604, B101C13, B101D13, and B12251B, technicians are instructed not to perform a Guided Fault Finding (GFF) test plan.
  • Do not erase DTC: For airbag light issues with DTCs B101704, B103604, B101C13, and B101D13, the DTCs should not be erased.
  • Airbag Control Module (J234): If DTC B12251B is stored in the airbag control module, identified as J234 (da0015), technicians must contact the Technical Assistance Center (TAC).
  • PODS Sensor Mat / Control Module: For the airbag light with DTC B12251B, technicians are explicitly warned not to perform any repairs or disconnect the Passenger Occupant Detection System (PODS) sensor mat or PODS control module.
  • Water Intrusion: For water intrusion into the cabin from a kinked sunroof drain hose, technicians are instructed not to disturb the lines and to contact TAC before making any repairs.
  • Worksheets: As of June 7, 2024, worksheets will no longer be standard practice and will only be required if specifically listed in the topic details.

Recommended Actions for Owners

If you experience an airbag light on your Audi, or any of the other issues described in this analysis list, it is crucial to seek professional assistance. Audi explicitly states, "Please contact Audi Helpline before attempting repair." Your authorized Audi dealer has access to the specific TSBs (e.g., TSB 2073566 for certain Q5 airbag issues) and worksheets referenced in this document, which contain detailed instructions for proper diagnosis and repair. Do not attempt to clear fault codes or perform repairs yourself, especially for safety-critical systems like the airbag.

Other Issues from Audi's Analysis List

This comprehensive analysis list also highlights several other potential concerns for various Audi models:

  • Corrosion on Wheelhouse Cover Plate: Affecting 2017-2019 Audi Q7 and 2019 Audi Q8 models. Diagnosis requires various photos and inspections as detailed in an associated worksheet.
  • Roof Panel Buttons Inoperative: For 2022-2024 Audi Q4 e-tron models, the dome light buttons may be unresponsive or come on without input. Sunroof buttons may also be unresponsive, often in conjunction with the dome light issue. Refer to associated worksheets for instructions.
  • Hard-to-Close Front Door(s): For 2024 Audi Q5 models, owners may find the front door(s) hard to close. Technicians are advised to measure the door dimensions as outlined in the associated worksheet, referencing "Q5 Front door high closing effort."
  • Water Intrusion from Kinked Sunroof Drain Hose: Affecting 2023-2024 Audi e-tron and Q8 e-tron models. Evidence includes dripping from the roof electronics module or water stains on the headliner. If a kinked sunroof drain is found, technicians must not disturb the lines and should contact TAC before repairs.
  • Noisy or Binding Front Windows: For 2023-2024 Audi A4, S4, and A4 allroad models, the front windows may exhibit noise or binding. Before repairs, technicians should take a video of the customer's complaint and, after identifying the root cause (e.g., window regulator, window guide), take a video of the causal part. If the complaint is resolved (e.g., by cleaning slot seals or reinstalling the window guide), another video of the window operation is required.
  • Front Door Wind Noise: For 2023-2024 Audi Q7 models, wind noise may be present from the front door at highway speeds. Further details and findings are needed to identify the source of the noise, as outlined in associated worksheets.

Source: NHTSA ID: 11002919

Frequently Asked Questions

What does an Audi e-tron airbag light B101704 mean?
If your Audi e-tron or Q5 displays an airbag light with DTC B101704, it indicates a specific issue within the airbag system. Audi advises against performing a GFF test plan or erasing this DTC without proper diagnostic procedures outlined in TSB 2073566 and associated worksheets.
Can I clear the airbag light DTCs myself?
No, Audi explicitly instructs technicians not to erase DTCs like B101704, B103604, B101C13, and B101D13 related to airbag light issues. Attempting to clear these codes without addressing the underlying problem can be unsafe and may prevent proper diagnosis. Always consult an authorized Audi service center.
What should I do if my Audi Q7 has an airbag light with DTC B12251B?
If your 2023-2024 Audi Q7 has an airbag light with DTC B12251B stored in the airbag control module (J234), you should contact an authorized Audi service center. Audi advises against performing GFF test plans, any repairs, or disconnecting the PODS sensor mat or control module for this specific issue.
Are there other common issues for Audi e-tron models in this analysis?
Yes, for 2023-2024 Audi e-tron and Q8 e-tron models, the analysis list mentions water intrusion into the cabin due to a kinked sunroof drain hose. For 2022-2024 Audi Q4 e-tron models, issues with inoperative roof panel buttons are noted.

Other revisions of this TSB

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