Service Bulletin

2021-2025 Audi Multi-Model Technical Analysis List

This document from Audi outlines an August 2024 on-car analysis list addressing multiple technical topics for 2021-2025 Audi models. It covers issues such as Quattro Ultra vibrations, MIB3 system malfunctions, various airbag warning lights (including DTC B12251B for the 2024 Audi Q7…

Byeditor david chen2024 Audi Q7
2024 Audi Q7 — 2024 Audi Q7 manufacturer_communication
Editorial illustration generated for this article.
B101704B103604B101C13B101D13B12251BTSB 2059057TSB 2074618TSB 2073566Quattro Ultra VibrationsMIB3 - Stuck on loading user information when booting up
Audi A3
2024
Audi A4
2021–2025
Audi A4 allroad
2023–2024
Audi A5
2021–2024
Audi A6
2021–2025
Audi A7
2021–2025
▸ Show 3 more
Audi Q3
2024
Audi Q5
2021–2025
Audi Q7
2023

This August 2024 Audi On-Car Analysis List provides a comprehensive overview of several technical topics affecting various 2021-2025 Audi models. It serves as a guide for technicians, detailing symptoms, associated fault codes, and specific instructions for addressing these concerns. Owners searching for information on their 2024 Audi Q7 manufacturer_communication or other Audi models will find details on common issues and recommended actions.

Important Warnings and Technician Guidance

Audi has issued several critical instructions for technicians and owners regarding these issues:

  • Contact Audi Helpline: Always contact the Audi Helpline before attempting any repair related to these topics.
  • Worksheet Requirement: As of June 7, 2024, worksheets are no longer standard practice but are required if specifically listed in the topic details.
  • GFF Test Plan: For certain airbag light issues, technicians are instructed: "Do not perform GFF test plan."
  • DTC Erasing: For specific airbag light DTCs, technicians are warned: "Do not erase DTC."
  • Airbag Control Module (J234): If DTC B12251B is stored in the airbag control module J234 (da0015) for the 2024 Audi Q7 manufacturer_communication, technicians must "contact TAC." Furthermore, they must "Do Not perform GFF or test plans for this DTC" and "Do Not perform any repairs or disconnect the PODS sensor mat or PODS control module."
  • Window Repairs: Before and after making any repairs to noisy or binding windows, technicians must take a video of the customer's complaint and, if resolved, of the window operation.

Quattro Ultra Vibrations

Affected Models: Audi Q5 (2017-2025), A5 (2017-2024), A4 (2016-2025), A6 (2020-2025), and A7 (2020-2025) models equipped with PR code GH4 may experience Quattro Ultra vibrations. This issue is linked to TSB 2059057 or TSB 2074618. Technicians are advised that no previous work should have been performed on the system, and video capturing the vibration/sound duplication is required.

MIB3 System Stuck on Loading User Information

Affected Models: Certain 2024 Audi A3 and Q3 vehicles may experience an MIB3 system malfunction where the screen is stuck on the "loading user information" screen during bootup. During this time, user interaction is not possible, although the backup camera typically works normally. If these conditions are met, technicians should contact TAC for possible data logger installation.

Airbag Light On with Specific DTCs (Q5)

Affected Models: Some 2021-2024 Audi Q5 vehicles may display an airbag warning light. This can be accompanied by Diagnostic Trouble Codes (DTCs) B101704 or B103604. Technicians are directed to TSB 2073566 and specific worksheets for instructions, with a strict warning not to perform a GFF test plan or erase the DTCs.

Another airbag light issue for 2024 Audi Q5 models involves DTCs B101C13 and B101D13. Similar to the previous issue, technicians are instructed not to perform a GFF test plan or erase these DTCs, and to refer to worksheets for detailed instructions.

Inoperative Roof Panel Buttons

Affected Models: 2022-2024 Audi Q4 e-tron vehicles may experience unresponsive dome light buttons or sunroof buttons. These symptoms typically occur together. Technicians are advised to consult specific worksheets for repair instructions.

Airbag Light with DTC B12251B (Q7)

Affected Models: For 2023-2024 Audi Q7 models, an airbag warning light may appear with DTC B12251B stored in the J234 airbag control module (da0015). If this specific DTC is present, technicians must contact TAC. It is crucial for them to not perform GFF or any test plans for this DTC, and to avoid performing any repairs or disconnecting the PODS sensor mat or PODS control module. This applies directly to the 2024 Audi Q7 manufacturer_communication.

Noisy and/or Binding Front Windows

Affected Models: 2023-2024 Audi A4 and A4 allroad vehicles may experience noisy or binding front windows. Audi requires technicians to take a video of the customer's complaint before any repairs. After identifying the root cause (e.g., window regulator, window guide), another video of the causal part must be taken. If the complaint is resolved (e.g., by cleaning slot seals or reinstalling the window guide), a final video of the window operation is required.

Front Door Wind Noise

Affected Models: 2023-2024 Audi Q7 vehicles may exhibit wind noise from the front door, especially at highway speeds. Technicians are instructed to detail their findings to identify the source of the noise and refer to worksheets for further details.

Owner Action

If you are experiencing any of these symptoms or believe your 2021-2025 Audi model is affected by the issues described in this analysis list, it is recommended to contact your authorized Audi dealership. Provide them with the specific symptoms and any warning messages or fault codes you have observed. They will be able to diagnose the issue using the manufacturer's latest guidance and perform any necessary repairs.

NHTSA ID: 11007284

Frequently Asked Questions

What does 'Airbag light B12251B' mean for my 2024 Audi Q7?
If your 2024 Audi Q7 displays an airbag light with DTC B12251B, it indicates a fault within the J234 airbag control module. Audi advises technicians to contact TAC and specifically warns against performing GFF test plans or disconnecting PODS sensor components for this particular issue.
What should I do if my Audi's MIB3 system is stuck on 'loading user information'?
If your 2024 Audi A3 or Q3 MIB3 system is stuck on the 'loading user information' screen, and user interaction is not possible while the backup camera still functions, you should contact your Audi dealership. They may need to involve TAC for data logger installation to diagnose the problem.
Are there any known issues with Quattro Ultra vibrations in Audi models?
Yes, certain 2016-2025 Audi A4, A5, A6, A7, and Q5 models equipped with PR code GH4 may experience Quattro Ultra vibrations. This issue is referenced in TSB 2059057 and TSB 2074618, and your dealership can investigate further.
What should I do if my Audi Q5 has an airbag light with DTCs B101704 or B103604?
If your 2021-2024 Audi Q5 has an airbag light accompanied by DTC B101704 or B103604, you should take it to an Audi dealership. Technicians are instructed not to perform a GFF test plan or erase these DTCs, and will refer to TSB 2073566 for guidance.
My 2024 Audi Q7 has front door wind noise at highway speeds. Is this a known issue?
Yes, front door wind noise at highway speeds is a noted concern for 2023-2024 Audi Q7 models in this analysis list. Your Audi dealership will need to investigate to determine the source of the noise and will refer to specific worksheets for detailed findings and repair instructions.

Other revisions of this TSB

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