2022-2023 Audi Virtual Cockpit Display Marks TSB

Symptoms

Owners of certain 2022-2023 Audi models may observe semi-circular marks appearing on the edges of the virtual cockpit display glass. These Audi virtual cockpit marks are a visual defect that can affect the clarity and appearance of the digital instrument cluster.

Technical Background

Audi has identified that the presence of these semi-circular marks stems from a hardware issue within the instrument cluster itself. To address this, the manufacturing process for the instrument cluster display screen has been optimized in later production.

Diagnosis

If you notice Audi virtual cockpit marks on your display, a technician will need to document the production date of the instrument cluster. This is done through a specific self-diagnosis procedure:

1. Access diagnostic address 17 using a diagnostic tool.
2. From the control module OBD drop-down menu, select "Identification."
3. Click "show expanded identification."
4. Expand the "Fazit identification" section and record the "Day of manufacture."

This information is crucial for warranty claim notes and to determine the specific production batch of the affected component.

Repair Procedure Summary

The recommended repair for the Audi virtual cockpit marks involves replacing the Audi Virtual Cockpit - J285 unit. This replacement must be performed according to the detailed instructions provided in the ELSA repair manual. The procedure ensures that the new instrument cluster is correctly installed and integrated with the vehicle's systems.

Required Tools and Parts

To perform this repair, technicians will require specific parts and tools:

• Instrument Cluster: Quantity 01 (Part number to be determined via ETKA)
• Fasteners: Bolts, nuts, and screws as needed, per the ELSA repair manual (Part numbers to be determined via ETKA)
• Diagnostic Tool: VAS 6160 or VAS 6150 tester, running the current version of ODIS (Windows 10) software.

Warranty Information

This repair, outlined in Technical Service Bulletin 90 24 03 2070020/3 (also referred to as TSB 2070020), is typically covered under Audi's New Vehicle Limited Warranty for up to 48 months or 50,000 miles, whichever comes first. For Certified Pre-Owned (CPO) vehicles, coverage falls under the G10 claim type, requiring verification of ownership. The service number for this repair is 9025, with a damage code of 0040. The claim comment should reference "As per TSB 2070020/3".

Important Warnings

Owners should be aware that if their vehicle is outside of any applicable warranty coverage, this Technical Service Bulletin is provided for informational purposes only. Audi is not notifying consumers about this issue, meaning owners should proactively check their vehicle for symptoms.

Source: NHTSA ID 11002908