2020-2024 Audi MIB3 Configuration Wizard Issue

Owners of various 2020-2024 Audi models equipped with the MIB3 infotainment system, including the Audi e-tron, may encounter an issue where the configuration wizard repeatedly displays upon vehicle startup. This behavior, often perceived as a fault, is addressed in Audi Technical Service Bulletin (TSB) 2067843/2, issued on May 9, 2023.

This TSB, titled "91 MIB3: configuration wizard appears without apparent reason," clarifies that the recurring Audi e-tron configuration wizard is not a defect but rather a normal function when the initial setup process remains incomplete.

Revision History

This document, TSB 2067843/2, is Revision 2 of the bulletin. It supersedes Technical Service Bulletin Group 91 number 22-23, which was dated August 23, 2022. The primary purpose of Revision 2 was to add new model years to the list of affected vehicles, ensuring comprehensive coverage for Audi owners.

Symptoms

The primary symptom described in the TSB is that "The setup wizard is displayed every time the vehicle is started." This means that each time you start your Audi, the MIB3 infotainment system will present the initial setup wizard, prompting you to configure various settings.

Technical Background

According to Audi, the technical background for this condition is straightforward. The setup wizard appears repeatedly because it has not been fully completed by the user. The system is designed to continue displaying the wizard on every startup as designed until all necessary steps have been finalized.

Important Warnings

Audi explicitly states, "Do not perform any repairs. Any repairs for this concern may be denied." This means that the recurring configuration wizard is considered normal operation under these circumstances, and attempting to diagnose or repair it as a fault is unnecessary and will not be covered under warranty.

Owner Action and Remedy

If you are experiencing the persistent Audi e-tron configuration wizard, there are two simple ways to resolve this without requiring a dealer visit:

1. Complete the Setup Wizard: The most direct solution is to fully complete all steps in the setup wizard. This allows you to personalize your vehicle's settings and will prevent the wizard from reappearing on subsequent startups.
2. Deactivate the Wizard: If you prefer not to complete the wizard, or wish to disable its notifications, you can do so through the MIB3 system settings. Navigate to "Settings >> Notifications" and locate the "Configuration wizard" option. You can then "Toggle off" this setting to prevent it from appearing. Alternatively, you can access the notification shortcut directly from the dropdown menu on the infotainment screen, as illustrated in Figure 1.

Visual Aids

• Figure 1: Notification shortcut button in the dropdown menu: This image shows the MIB3 infotainment screen with the dropdown menu active, highlighting the notification shortcut button that can be used to access settings related to the configuration wizard.
• Figure 2: Setup wizard deactivation setting: This image displays the "Settings >> Notifications" menu, specifically showing the "Configuration wizard" option with a toggle switch, allowing users to turn off the recurring wizard.

Warranty Information

Audi specifies that this Technical Service Bulletin is for informational purposes only. The condition described is not considered a warranty concern, and therefore, it is not applicable to any Audi warranty coverage. Owners should not expect warranty claims for this particular issue.

Source: NHTSA ID 10237002