2022-2024 Audi VIN Plate and Safety Label Replacement TSB

Introduction

Audi has issued Technical Service Bulletin (TSB) 00 23 70 2021205/7 to provide dealerships with updated procedures for ordering replacement VIN plates and B-Pillar Safety Certification labels. This bulletin, dated May 12, 2023, supersedes a previous TSB, Group 00 number 21-48, which was dated June 25, 2021. The TSB applies to all Audi vehicles from model years 2000 through 2024, covering a wide range of models including those from 2022-2024.

What's Being Addressed

This Technical Service Bulletin focuses on the correct process for replacing the VIN plate and/or the B-Pillar Safety Certification label. These labels are critical components for vehicle identification and compliance, containing essential information such as the Vehicle Identification Number (VIN) and specific weight data. If these labels become damaged, lost, or require replacement for any reason, this TSB outlines the official Audi procedure to ensure proper ordering and replacement.

Revision History

Audi's TSB 00 23 70 2021205/7 has undergone several revisions to keep the information current and accurate:

• Revision 7 (May 12, 2023): The header was revised to include additional model years, expanding the scope of the bulletin.
• Revision 6 (June 25, 2021): This revision also updated the header to incorporate more model years.
• Revision 5 (May 22, 2019): This earlier revision updated the header with added models and model years, and also included a revised service procedure.

Procedure for Ordering Replacement Labels

When an Audi VIN plate replacement or a new B-Pillar Safety Certification label is required, dealerships must follow a specific online ordering process through the Compliance Label Ordering Portal:

1. Retention of Old Labels: Technicians are instructed to save all VIN plates and/or B-Pillar Safety Certification labels that have been removed from the vehicle. These older labels must be kept until the new replacement VIN plate or label arrives.
2. Accessing the Portal: Dealership personnel must visit the Access Audi website at www.accessaudi.com. From the upper ribbon navigation, they should select the "App Links" option.
3. Navigating to the Ordering Portal: Within the "App Links" section, they will choose either the "Parts" menu or the "Service" menu. From there, they will select the "Compliance Label Ordering Portal."
4. Entering Vehicle Information: The Vehicle Identification Number (VIN) must be entered into the "Quick VIN Order" section, found under the "VIN-Specific Items" tab of the Order form.
5. Selecting the Desired Label: The technician will then select the specific VIN plate or B-Pillar Safety Certification label that needs to be ordered.
6. Providing Weight Information: If a B-Pillar Safety Certification label is being replaced, the weight information from the original label must be accurately entered into the web-based form to complete the order.
7. Approval Process: Once the web-based form is completed, it is electronically routed to the Compliance Label Coordinator for approval. The Coordinator will then take the necessary steps to fulfill the request.
8. Delivery to Dealership: After the new VIN plate and/or Safety Certification label is received from Audi AG, the Compliance Label Coordinator will provide the label to the dealership for installation.

This detailed process ensures that every Audi VIN plate replacement and B-Pillar Safety Certification label order is handled correctly and efficiently, maintaining compliance standards.

Important Notes for Owners

Owners should be aware that this Technical Service Bulletin is informational only. It is explicitly stated that this TSB is not applicable to any Audi warranty. This means that the costs associated with an Audi VIN plate replacement or B-Pillar Safety Certification label replacement may not be covered under standard warranty terms, and owners should clarify potential charges with their dealership.

NHTSA ID: 10240954