2023-2024 Audi Windshield Faint Images TSB 2047061/4

Symptoms

Owners of 2023-2024 Audi vehicles may observe faint images on the windshield under specific conditions. These images become visible at certain sunlight entry angles or when there is fog on the inside of the windshield. The appearance of these images can vary, sometimes resembling an afterimage from a production sticker or the marks left by suction cups used during the windshield installation process.

If you notice these Audi e-tron faint images, especially in varying light or moisture conditions, your vehicle may be affected by this issue.

Technical Background

The presence of Audi e-tron faint images on the windshield is attributed to residue left behind during the manufacturing process. This residue can originate from labels or suction cups used when the windshield is installed. While typically invisible under normal circumstances, these residues become apparent when specific lighting or moisture conditions highlight them.

Repair Procedure Summary

Addressing the faint images on the windshield involves a straightforward cleaning process. Technicians are instructed to use a specific cleaning cloth to remove the residue from the inside of the glass. The cleaning cloth is part of a specialized window seal set.

To perform the repair, moderate pressure should be applied while cleaning the affected areas of the windshield. This method effectively eliminates the residue causing the visibility issue.

Required Tools or Parts

To properly resolve the faint images on the windshield, the following specific part is required:

• Part Number: D 096330 A2
• Part Description: Window Seal Set (Quantity: 01)

This kit contains the necessary cleaning cloth for the procedure. Any additional fasteners, bolts, nuts, or screws required for other related repairs should be referenced in ETKA/ELSA and the Repair Manual.

Warranty Information

This service is covered under Audi's warranty for vehicles up to 48 months or 50,000 miles. If your vehicle falls outside this warranty period, the Technical Service Bulletin serves as informational guidance only.

• Service Number: 6414
• Damage Code: 0030
• Labor Operation: Clean residue from inside of the glass (Labor Code: 6414 2999, 30 Time Units)
• Diagnostic Time: GFF (No allowance, 0 Time Units)
• Road Test Time: No allowance for road tests prior to or after the service procedure.

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty.

Important Warnings

When performing the cleaning procedure for Audi e-tron faint images, it is crucial to follow specific instructions:

• Only use the cleaning cloth.
• Do not use the applicator that is included in this kit for this purpose.

This ensures the residue is removed effectively without causing further issues or damage to the windshield.

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NHTSA ID: 10231011