Service Bulletin

2021-2023 Audi Models Active Lane Assist Malfunction TSB

This Audi Technical Service Bulletin (TSB 2061932/4) details the diagnosis and repair for the 'Audi Active Lane Assist: malfunction!' or 'Traffic Jam Assist: malfunction!' messages, accompanied by DTC U112300. It affects various 2021-2023 Audi models equipped with a capacitive steering wheel.

Byeditor david chen2021 Audi e-tron
2021 Audi e-tron — Audi Active Lane Assist malfunction
Editorial illustration generated for this article.
U1123001123220215396 22 78 2061932/421-722061932Audi Active Lane Assist: malfunction!Traffic Jam Assist: malfunction!R242 front cameraJ428 distance regulation control module
Audi A4
2021–2023
Audi A4 allroad
2021
Audi A5
2021–2023
Audi A7
2021–2023
Audi A7 e
2021–2022
Audi A8 L e
2021
Show 14 more
Audi e-tron
2022–2023
Audi Q5
2021
Audi Q7
2021–2023
Audi Q8
2021–2023
Audi RS 5
2021–2023
Audi RS 7
2021–2023
Audi RS Q8
2021–2023
Audi S4
2021–2023
Audi S5
2021–2023
Audi S7
2021–2023
Audi S8
2021–2023
Audi SQ5
2021–2023
Audi SQ7
2021–2023
Audi SQ8
2021–2023

Owners of various 2021-2023 Audi models may encounter warning messages related to the Active Lane Assist or Traffic Jam Assist systems. These messages are typically accompanied by a diagnostic trouble code (DTC) U112300, indicating a communication error within the vehicle's driver assistance systems. This Technical Service Bulletin (TSB 2061932/4) outlines the diagnostic steps and repair procedures for addressing this specific issue.

Symptoms

Owners will observe one of the following malfunction indications displayed in the instrument cluster:

  • "Audi Active Lane Assist: malfunction!"
  • "Traffic Jam Assist: malfunction!"

These messages suggest that the system responsible for lane keeping or traffic assistance is not functioning correctly, potentially impacting driver comfort and safety features.

Fault Codes / DTCs

When the Audi Active Lane Assist malfunction occurs, technicians may find one or more of the following DTCs stored in the vehicle's control modules:

Code Description Module Symptom Code
U112300 Databus error value received Front camera, R242 (address word 00A5) 1123220
U112300 Databus error value received Distance regulation control module, J428 (address word 0013) 2153

These codes specifically point to a communication error related to the capacitive steering wheel, which is crucial for the proper operation of these driver assistance systems.

Technical Background

Many 2021-2023 Audi vehicles are equipped with a "capacitive steering wheel." This advanced steering wheel features capacitive touch sensors designed to detect the driver's hands. Its primary purpose is to ensure the driver is actively engaged and paying attention while using driver assist features like Active Lane Assist and Traffic Jam Assist. A malfunction in this system can trigger the Audi Active Lane Assist malfunction warning.

Important Warnings

This TSB involves working with pyrotechnic components, specifically airbags. It is critical to follow all safety precautions and steps detailed in the ElsaPRO repair manual under "Airbag Unit with Igniter, Removing and Installing" to prevent accidental deployment or injury.

Repair Procedure Summary

The repair procedure focuses on inspecting and potentially replacing the capacitive steering wheel if a malfunction is detected. The general steps are as follows:

  1. Inspect Steering Wheel: Carefully examine the steering wheel for any external or mechanical damage, such as deep scratches. Such damage might indicate external influence and may not be covered under warranty.
  2. Remove Airbag: Safely remove the airbag from the steering wheel, adhering strictly to the safety guidelines for handling pyrotechnic components.
  3. Check Wiring: Verify that all visible wiring on the steering wheel is in good condition and that all connectors are securely fastened.
  4. Steering Wheel Replacement: If no obvious external or mechanical damage is found after the initial inspection and wiring check, the steering wheel should be replaced to resolve the underlying issue causing the Audi Active Lane Assist malfunction.

Required Tools or Parts

Technicians will need to consult ETKA (Electronic Parts Catalog) and ELSA (Electronic Service Information System) for the most current information on parts and tools. Specific items that may be required include:

  • Fasteners, Bolts, Nuts, and Screws: As needed per the repair manual.
  • Steering Wheel: If replacement is necessary, one new steering wheel (part number to be determined via ETKA).

Warranty Information

This repair may be covered under warranty, depending on the vehicle's age and mileage. The following claim types and codes are relevant:

  • Claim Type: 110 (up to 48 Months/50,000 Miles) or G10 (for CPO Covered Vehicles – owner verification required).
  • Service Number: 4810.
  • Damage Code: 0040.
  • Labor Operations:
    • Driver airbag unit remove + reinstall (included in labor op 4810 1900 if steering wheel is replaced): 6958 1900.
    • Inspecting steering wheel for damage: 4810 1999 (5 TU).
    • Steering wheel remove + reinstall (if required, do not claim 6958 1900 if this op is claimed): 4810 1900.
  • Diagnostic Time: GFF 0150 0000 (Time stated on the diagnostic protocol, Max 15 TU).

If the vehicle is outside of warranty, this Technical Service Bulletin serves as informational guidance only. All warranty claims must comply with the Audi Warranty Policies and Procedures Manual.

Owner Action

If you experience the "Audi Active Lane Assist: malfunction!" or "Traffic Jam Assist: malfunction!" message in your 2021-2023 Audi, it is recommended to schedule an appointment with an authorized Audi service center. They have the specialized tools and training to diagnose the DTC U112300 and perform the necessary repairs, ensuring your driver assistance systems function correctly.

Frequently Asked Questions

What does the message 'Audi Active Lane Assist: malfunction!' mean?
This message indicates that your Audi's Active Lane Assist system is not functioning correctly. It often points to an issue with the capacitive steering wheel, which is responsible for detecting if the driver's hands are on the wheel.
What is DTC U112300 related to in Audi vehicles?
DTC U112300, specifically with symptom codes 1123220 or 2153, signifies a 'Databus error value received' from either the front camera (R242) or the distance regulation control module (J428). This error is typically linked to a malfunction in the capacitive steering wheel system.
Is the repair for the Audi Active Lane Assist malfunction covered under warranty?
The repair for this issue may be covered under Audi's new vehicle limited warranty (up to 48 months/50,000 miles) or Certified Pre-Owned (CPO) warranty. It is best to consult with an authorized Audi service center to determine your specific warranty coverage.
What is a capacitive steering wheel and why is it important for driver assist systems?
A capacitive steering wheel uses sensors to detect the driver's hands, ensuring they are actively engaged while driver assistance features like Active Lane Assist or Traffic Jam Assist are active. This is a safety feature to prevent over-reliance on the systems and requires proper function for the driver aids to operate.

Other revisions of this TSB

Related Articles

2021 Audi e-tron Electrical Malfunction and Power Loss

A 2021 Audi e-tron owner reported a severe 'Electrical Malfunction' resulting in complete loss of power on the highway. The issue has persisted despite dealer attempts to fix it over five months, posing significant safety risks.

2021-2026 Audi UTR Troubleshooting & FAQs TSB 2081409/1

This Audi Technical Service Bulletin (TSB 2081409/1) provides comprehensive answers to frequently asked questions and troubleshooting steps for the Audi Universal Traffic Recorder (UTR) accessory, covering topics like SD card compatibility, video playback, Wi-Fi issues, and more.

2021-2025 Audi Emergency Call System Fault TSB

Audi has released Technical Service Bulletin 2059528/18 to address an "Emergency call function: malfunction! Function unavailable. Please contact service" warning, often accompanied by a red SOS LED and DTC B200000. This issue affects various 2021-2025 Audi models and is due to a software problem…

2021-2026 Audi Adaptive Light System Fault C12B3FA TSB

Audi has released Technical Service Bulletin 2054202/7 to address an intermittent 'Audi adaptive light: system fault' message and DTC C12B3FA in various 2021-2026 models. This TSB outlines diagnosis and resolution for driver assistance system malfunctions.

2021-2026 Audi Parking Aid False Warnings TSB 2024323/12

This Technical Service Bulletin (TSB 2024323/12) details diagnostic and repair procedures for 2021-2026 Audi vehicles experiencing false parking aid warnings. Learn about environmental factors, sensor checks, and proper installation to resolve issues like 'Parking aid does not work / warning is…

Comments

Be the first to comment.

Leave a comment

Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.

Verifying you are human...