2021 Audi A6/A7 Selector Lever Fault DTCs P17E600 P085D00

Symptoms

Owners of affected 2021 Audi A6, A7, S6, S7, RS 6 Avant, and RS 7 vehicles may experience a specific issue related to the gear selector. The primary symptom is a "Selector lever fault shown in instrument cluster" message appearing on the dashboard. This fault can prevent the driver from selecting gears, significantly impacting vehicle operation. If you encounter a 2021 Audi A6 selector lever fault, it's important to address it promptly.

Fault Codes / DTCs

This condition is typically associated with specific Diagnostic Trouble Codes (DTCs) stored in the vehicle's control units. These codes indicate issues with the selector lever system:

From Gear Selector Lever -J587- (address word 0081):

Code	Description	Symptom Code
P17E600	Selector lever position sensor implausible signal	2003
P091900	Selector lever error	5031
P18CB00	Button for parking lock implausible signal	3003

From TCM -J217- (address word 0002):

Code	Description	Symptom Code
P085D00	Selector lever malfunction	22351

Diagnosis

The technical background for this issue indicates that a diagnosis of voltage evaluation can lead to these event memory entries. The system detects an implausible signal or malfunction within the selector lever components, triggering the fault codes and the "Selector lever fault shown in instrument cluster" message.

Important Warnings for Owners and Technicians

Audi has issued several critical warnings regarding the repair process and vehicle modifications:

• "To prevent the high-voltage battery from charging during the software update, the high-voltage charging cable on vehicles with high-voltage components must be unplugged BEFORE the SVM code is entered." Failure to do so can cause damage.
• "Please note that charging the high-voltage battery during a software update can cause damage to the high-voltage components."
• "Claims for replaced parts will not be reimbursed." This indicates that the repair is a software update, and replacing components will not resolve the underlying issue.
• If your vehicle has non-genuine components or third-party modifications (e.g., tuning) that were not properly documented, "neither AUDI AG nor your own company will accept liability for any damage that may be caused by updating the software, or by failing to do so." It is crucial to inform the service center about any such modifications before the update.

Repair Procedure Summary

The resolution for the 2021 Audi A6 selector lever fault involves a software update to the Gear Selector Lever control unit (-J587-). This update uses a specific SVM (Software Version Management) action code. Technicians must follow all instructions outlined in TSB 2011732, which details the SVM operating procedures. Before initiating the software update, the high-voltage charging cable must be unplugged on vehicles with high-voltage components to prevent potential damage to the battery.

Required Software and Part Numbers

The software update involves specific part numbers and SVM codes:

Model	Old Software Part Number	Old Software Version	New Software Part Number	New Software Version	SVM Code Input
A6/A7	4K1713041K		4K1713041M
S6/RS 6	4K1713041J	0051	4K1713041L	0056	81A003
S7/RS 7	4K1713041J		4K1713041L

Warranty Information

For vehicles still under warranty, claims for this software update should be submitted in accordance with the Audi Warranty Policies and Procedures Manual. The service number associated with this bulletin is 3785, and the damage code is 0039. If your vehicle is outside of its warranty period, this Technical Service Bulletin 2074733/1 is provided for informational purposes only.

Owner Action

If you are experiencing a "Selector lever fault shown in instrument cluster" or are unable to select gears in your 2021 Audi A6, A7, S6, S7, RS 6 Avant, or RS 7, it is recommended to contact your authorized Audi dealer. Inform them about the symptoms and the associated DTCs (P17E600, P091900, P18CB00, P085D00). The dealer will perform the necessary software update to the Gear Selector Lever control unit as outlined in TSB 2074733/1.

Source: NHTSA ID 11005874