2021-2023 Audi Gearbox Malfunction DTC P17F900
Audi has issued Technical Service Bulletin 2064312/4 to address a 'Gearbox Malfunction' warning accompanied by Diagnostic Trouble Code P17F900. This issue indicates a mechanical malfunction of the parking lock within the transmission control module (TCM) and affects various 2021-2023 Audi models.

Also applies to
- Audi A4
- 2021–2023
- Audi A4 allroad
- 2021–2023
- Audi A5
- 2021–2023
- Audi A6
- 2022–2023
- Audi A6 allroad
- 2021–2023
- Audi A7
- 2021–2023
- Audi A7 e
- 2021–2022
- Audi Q5
- 2021–2023
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Owners of certain 2021-2023 Audi models may encounter a "Gearbox Malfunction" warning message on their instrument cluster. This warning is typically accompanied by a specific Diagnostic Trouble Code (DTC) stored in the Transmission Control Module (TCM). This technical service bulletin, 35 23 45 2064312/4, addresses the diagnosis and repair for this condition.
This bulletin supersedes Technical Service Bulletin Group 35 number 22-42, dated January 14, 2022, incorporating updated model years and revised warranty information.
Symptoms
The primary symptom reported by owners is the illumination of a "Gearbox Malfunction" message. Technicians may also find various other DTCs related to low hydraulic pressure stored in the system.
Fault Codes / DTCs
When diagnosing the Audi gearbox malfunction P17F900, the following DTC may be stored in the Transmission Control Module (TCM), specifically the -J217- control unit (address word 0002):
| Code | Description | Symptom Code |
|---|---|---|
| P17F900 | Parking lock Mechanical malfunction | 22345 |
Diagnosis and Trigger Conditions
This TSB applies if the DTC P17F900 with symptom code 22345 is stored as active/static in the TCM. If the DTC is not active or static, or the symptom code does not match, this bulletin does not apply.
Technicians should follow the Guided Fault Finding procedure for the DTC. If the test plan indicates that the Parking Lock Solenoid N486 needs replacement, the repair steps outlined in this bulletin should be followed. If Guided Fault Finding suggests a different repair, this TSB is not applicable.
Important Warnings
PHEV Models require transmission removal which requires the HV system to be deactivated. Read and follow all of the Elsa Repair Manual steps and safety precautions.
Repair Procedure Summary
The repair process involves removing the mechatronics unit and performing a visual inspection of the bolts for pressure filter 2 (as shown in Figure 2 and Figure 3 of the original document). There are three possible repair options based on the inspection findings:
Option 1: Loose Bolts If one or more bolts are loose, or if the securing ring is not flush with the valve body (Figure 4), the pressure filter 2 and its associated bolts must be replaced. This procedure is detailed in the workshop manual.
Option 2: Broken or Missing Bolt Heads If any bolt heads are broken off or missing (Figure 5), the Valve Body needs to be replaced. If a new valve body is unavailable for the specific vehicle, the entire Mechatronics unit should be replaced instead. The Transmission Control Module (TCM) is reused.
Option 3: All Bolts Tight If all three bolts are found to be tight, the Parking Lock Solenoid N486 and its pressure pipe (Figure 4) must be replaced according to the Elsa Repair Manual.
After completing the repair, a test drive is required to confirm proper operation and ensure the Audi gearbox malfunction P17F900 is resolved.
Required Parts and Tools
All repair options require various fasteners, bolts, nuts, and screws, which should be sourced using ETKA or the Elsa Repair Manual. Specific parts vary by repair option and vehicle configuration (e.g., ODK Transmission PHEV models).
Common Parts (All Options):
- N 10156207: Oval Hexagon socket head bolts (Pan Bolts)
- 0CK325107F: Tube
- 0CK321439A: Threaded plug
- 0CK301191A (except ODK) or 0DK321371 (0DK Transmission PHEV only): Gasket
Repair Option #1 Additional Parts (Replace oil filter):
- 0CK325149D: Pressure Filter
- 0CK325371D: Cover with seal
- N 10787901: Round Head Screw
Repair Option #2 Additional Parts (Replace valve body):
- Valve Body (Order to VIN)
- N 10801101: Hexagon socket flat
Repair Option #3 Additional Parts (Replace hydraulic control unit / N486):
- 0CK325497H: Hydraulic control unit (N486)
- 0CK301131B: Gasket
- N 10710402: Oval hexagon socket head bolt
The Elsa Repair Manual is a required tool for all procedures.
Warranty Information
This repair is covered under warranty for up to 48 months or 50,000 miles. For Certified Pre-Owned (CPO) vehicles, G10 claim type applies, requiring owner verification. If the vehicle is outside of warranty, this Technical Service Bulletin (TSB) is for informational purposes only. The Service Number for this issue is 3511, with a Damage Code of 0010.
Source: NHTSA ID 10242932
Gallery
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Frequently Asked Questions
- What does the 'Gearbox Malfunction' warning mean in my Audi?
- The 'Gearbox Malfunction' warning, especially when accompanied by DTC P17F900, typically indicates a mechanical issue with the parking lock mechanism within your vehicle's transmission control module (TCM). It suggests that the parking lock is not engaging or disengaging correctly.
- What is DTC P17F900 and how is it related to the 'Gearbox Malfunction' message?
- DTC P17F900, specifically 'Parking lock Mechanical malfunction' with symptom code 22345, is the diagnostic trouble code that corresponds to the 'Gearbox Malfunction' warning. It pinpoints the specific mechanical failure in the parking lock system that triggers the dashboard message.
- Are there different repair options for the Audi gearbox malfunction P17F900?
- Yes, Audi Technical Service Bulletin 35 23 45 2064312/4 outlines three repair options. These depend on whether bolts within the mechatronics unit are loose, broken, or tight. Repairs can involve replacing the pressure filter, the valve body, or the Parking Lock Solenoid N486 and its pressure pipe.
- Does this TSB apply to my Audi PHEV model?
- This TSB does apply to certain Audi PHEV models. However, it's crucial to note that PHEV models require transmission removal, which necessitates deactivating the High Voltage (HV) system. Technicians must strictly follow the Elsa Repair Manual steps and safety precautions for these vehicles.
- Is the repair for DTC P17F900 covered under warranty?
- Yes, the repair for this issue is typically covered under Audi's warranty for up to 48 months or 50,000 miles, whichever comes first. For Certified Pre-Owned (CPO) vehicles, specific conditions apply, and owner verification may be required. If your vehicle is outside of warranty, the TSB serves as an informational guide for diagnosis and repair.
Other revisions of this TSB
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