Service Bulletin

2021-2022 Audi Gearbox Malfunction Warning P17F900 TSB

Audi Technical Service Bulletin 2064312/3 details the diagnosis and repair for the '35 Gearbox Malfunction warning on' and diagnostic trouble code P17F900. This TSB applies to various 2021-2022 Audi A4, A5, A6, A7, and Q5 models.

ByAhmet Topcu — Founder & Editor-in-Chief2022 Audi A6
2022 Audi A6 — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10206944
P17F900223452064312/321-40"35 Gearbox Malfunction warning on""The gearbox malfunction message is on.""P17F900: Parking lock Mechanical malfunction"Transmission Control ModuleJ217Parking Lock Solenoid N486
Audi A4
2021–2022
Audi A5
2021–2022
Audi A6
2021
Audi A6 allroad
2021
Audi A7
2021–2022
Audi A7 e
2021–2022
Show 1 more
Audi Q5
2021

Audi Technical Service Bulletin (TSB) 2064312/3, issued on January 13, 2022, provides detailed instructions for diagnosing and repairing a specific gearbox malfunction. This bulletin supersedes TSB Group 35 number 21-40 dated December 22, 2021. It addresses instances where a "35 Gearbox Malfunction warning on" message appears and the diagnostic trouble code (DTC) P17F900 is stored in the Transmission Control Module (TCM).

This TSB is crucial for owners experiencing an Audi P17F900 gearbox malfunction, as it details the exact steps technicians should follow to resolve the underlying mechanical issue.

Symptoms

Owners of affected 2021-2022 Audi vehicles may notice the following symptom:

  • A dashboard warning message stating: "The gearbox malfunction message is on."

Fault Codes / DTCs

When diagnosing this issue, technicians will find a specific diagnostic trouble code stored in the Transmission Control Module (TCM), also known as J217 (address word 0002). This TSB specifically applies when the following DTC is present:

Code Description Symptom Code
P17F900 Parking lock Mechanical malfunction 22345

Other related DTCs indicating low hydraulic pressure may also be present.

Diagnosis and Trigger Conditions

For this TSB to apply, the DTC P17F900 with symptom code 22345 must be stored as 'Active/Static' in the TCM. If the DTC is not active or static, or if the symptom code does not match, this TSB is not applicable.

Diagnosis begins with following the Guided Fault Finding (GFF) procedure for the DTC. The repair outlined in this bulletin is only to be performed if the GFF test plan specifically recommends replacing the Parking Lock Solenoid N486. If GFF suggests a different repair, this TSB does not apply.

Important Warnings

Owners and technicians should be aware of the following critical information:

  • "If the DTC is not active/static and/or the symptom code does not match, this TSB does not apply."
  • "If Guided Fault Finding recommends a different repair this TSB does not apply."
  • "PHEV Models require transmission removal which requires the HV system to be deactivated. Read and follow all of the Elsa Repair Manual steps and safety precautions."

Repair Procedure Summary

The repair process for the Audi P17F900 gearbox malfunction involves several steps, starting with the removal of the Mechatronics unit. After removal, a visual inspection of the bolts for pressure filter 2 is performed. This filter is the smaller of two canister filters attached to the Mechatronics unit with three bolts.

Based on the inspection, one of three repair options will be followed:

Option 1: Loose Bolts

If one or more bolts are found to be loose, or if the securing ring is not flush with the valve body, the pressure filter 2 and its associated bolts are replaced.

Option 2: Broken Bolts

If any of the pressure filter bolts are found to have broken heads or are missing, the Valve Body is replaced. If a suitable valve body is not available for the specific vehicle, the entire Mechatronics unit is replaced instead.

Option 3: All Bolts Tight

If all three bolts are found to be tight and secure, the Parking Lock Solenoid N486 and its corresponding pressure pipe are replaced.

Following any of these repairs, a test drive is required to confirm proper operation of the gearbox.

Required Tools or Parts

All repair options necessitate the removal and installation of the Mechatronics unit, which involves various fasteners, bolts, nuts, and screws as detailed in the Elsa Repair Manual. Specific parts vary by repair option and transmission type (e.g., OCK, ODK, OCJ, OHL). Key components that may be replaced include:

  • Common Parts: Oval Hexagon socket head bolts (N 10156207), Tubes (0CK325107F, 0CK325319A), Threaded plugs (0CK321439A), various Gaskets (e.g., 0CK301191A, 0DK321371, 0DK315380, 0CK325444 series, 0CK927523, 0CK321371A), O-Rings (0DK 301 302, WHT 009 273), Hex head bolts (N 10739402, N 10710402).
  • Option 1 Specific: Pressure Filter (0CK325149D), Cover with seal (0CK325371D), Round Head Screws (N 10787901, N 10787701), Suction Filter (0CK325421A).
  • Option 2 Specific: Valve Body (Order to VIN), Hexagon socket flat bolts (N 10801101), Hexalobular flange screws (N 91127901).
  • Option 3 Specific: Hydraulic control unit (N486) (0CK325497H), Hexagon socket flat head bolt (N 91126101), Hexalobular flange screw (N 91173601).

For PHEV models, additional parts related to transmission removal and catalytic converter work may be required, such as clamps and gaskets.

Owner Action

If your 2021-2022 Audi A4, A5, A6, A7, or Q5 displays the "35 Gearbox Malfunction warning on" message or you suspect an Audi P17F900 gearbox malfunction, it is recommended to schedule an appointment with an authorized Audi dealer. They will perform the necessary diagnostics using Guided Fault Finding to confirm the presence of DTC P17F900 and determine the appropriate repair option.

Warranty coverage for this repair is typically available for vehicles up to 48 months or 50,000 miles, or for Audi Certified Pre-Owned (CPO) vehicles under program G10. If your vehicle is outside of warranty, this Technical Service Bulletin serves as informational guidance for the repair.

Revision History

This TSB has undergone several revisions:

  • Revision 3: Updated labor operations for 3.0 TFSI models and added 3.0 TFSI model-specific parts to the required parts and tools list.
  • Revision 2 (December 22, 2021): Revised the title, added notes for PHEV models regarding service and warranty, and updated required parts and tools for 0DK specific parts, including a correction to a part number.
  • Revision 1 (October 20, 2021): Initial publication of the bulletin.

Source: NHTSA ID: 10206944

Gallery

4 images

Frequently Asked Questions

What does the "35 Gearbox Malfunction warning on" mean in my Audi?
The "35 Gearbox Malfunction warning on" message indicates a problem with your vehicle's transmission system. It is often accompanied by the diagnostic trouble code P17F900, signaling a mechanical malfunction in the parking lock mechanism.
What is DTC P17F900 and what causes it?
DTC P17F900, or "Parking lock Mechanical malfunction," is a fault code stored in the Transmission Control Module (TCM). According to Audi TSB 2064312/3, it can be caused by issues such as loose or broken bolts securing the pressure filter in the Mechatronics unit, or a faulty Parking Lock Solenoid N486.
How is the Audi P17F900 gearbox malfunction fixed?
The repair for an Audi P17F900 gearbox malfunction involves a technician inspecting the Mechatronics unit's pressure filter bolts. Depending on whether the bolts are loose, broken, or tight, the repair may involve replacing the pressure filter, the Valve Body, the entire Mechatronics unit, or the Parking Lock Solenoid N486 and its pressure pipe.
Will the repair for the "35 Gearbox Malfunction warning on" be covered under warranty?
Yes, if your vehicle is within the warranty period (typically up to 48 months or 50,000 miles) or is an Audi Certified Pre-Owned (CPO) vehicle, the repair described in TSB 2064312/3 for the "35 Gearbox Malfunction warning on" and DTC P17F900 should be covered. It's best to confirm with your Audi dealer.

Other revisions of this TSB

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