2025 Audi Rear Lid Not Closing TSB 2077738/4
If the rear lid on your 2025 Audi A5, Q5, S5, or SQ5 fails to close and immediately reopens, Technical Service Bulletin 2077738/4 outlines a fix. This TSB involves a software update and adjustment or replacement of the rear lid buffers to resolve the issue.

Also applies to
- Audi Q5
- 2025
- Audi S5
- 2025
- Audi SQ5
- 2025
Symptoms
Owners of affected 2025 Audi models may experience a specific issue with the vehicle's rear lid. The primary symptom is that "the rear lid does not close and opens again." This means that when attempting to close the rear lid, it will not latch securely and will immediately reopen. Workshop findings further describe this as "the closing process is cancelled before reaching the first closure plate and the rear lid opens again."
This malfunction can be frustrating and inconvenient, as it prevents the secure storage of items in the trunk. If your Audi rear lid not closing correctly, it's important to have it inspected, as this TSB 2077738/4 provides a direct solution.
Technical Background
The root cause of the Audi rear lid not closing issue has been identified as the control unit detecting excessive force at the rear lid buffers. This excessive force prevents the lid from completing its closing cycle, leading to it reopening. The problem can be resolved through a combination of software updates and mechanical adjustments or replacements of the buffer components.
Important Warnings for Owners and Technicians
Audi has issued several critical notices and cautions related to the repair procedure for this rear lid issue. These warnings are crucial for ensuring a successful repair and preventing further complications or safety risks:
- Initialization Reset is Imperative: "It is imperative to reset initialization (basic settings) of the rear lid and then adapt it again. If this is not performed, the parameters logged in the control unit no longer match the preload of the rear lid and a repeat repair may be required." This highlights the importance of following the initialization steps precisely after any adjustments or replacements.
- Do Not Hinder Movement During Initialization: "It is essential not to hinder or stop the movement of the rear lid under any circumstances. This interrupts the initialization process." During the initialization sequence, the rear lid must be allowed to move freely to properly calibrate its end positions.
- Anti-Trapping Function Inactive: "Anti-trapping function is not active during the initialization process. Make sure that there is no risk of entrapment for you or other people at any time." This is a critical safety warning. During the initialization, the system's safety features that prevent the lid from closing on an obstruction are temporarily disabled. Extreme caution must be exercised to avoid injury.
Repair Procedure Summary
Technical Service Bulletin 2077738/4 outlines a multi-step repair process to address the Audi rear lid not closing problem. This procedure involves checking for necessary software updates, inspecting and potentially replacing components, adjusting buffer forces, and performing a critical initialization sequence.
- Software Update Check: Technicians must first check if TSB 2079690, specifically the
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Frequently Asked Questions
- What is TSB 2077738/4 about?
- TSB 2077738/4 addresses an issue in certain 2025 Audi A5, Q5, S5, and SQ5 models where the rear lid fails to close properly and immediately reopens. It provides a repair procedure involving software updates and mechanical adjustments.
- What are the symptoms of the Audi rear lid not closing issue?
- The primary symptom is that 'the rear lid does not close and opens again.' This occurs because the closing process is cancelled before the lid reaches its first closure plate, causing it to reopen. The control unit detects excessive force at the buffers.
- Is a software update part of the repair for the Audi rear lid not closing problem?
- Yes, a software update is a key part of the repair. Technicians are instructed to check for and perform the software update described in TSB 2079690, specifically '00 Combined software update 03.10.00/C (28.13.01) KD2', if applicable to the vehicle.
- What parts and tools are required for this repair?
- The repair may require new adjusting buffers (part number 85J.827.249.A). Special tools include the VAS 895 035 spring force gauge and VAS 895 037 measurement film for adjusting buffer forces.
- Will this repair be covered under warranty?
- If your vehicle is within its warranty period, this Technical Service Bulletin repair should be covered. If the vehicle is outside of warranty, the bulletin is informational only, and costs may apply. The Service Number is 5559 and Damage Code is KD02 for warranty claims.
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