2025-2026 Audi A5/Q5 Roof Module Parts Return

Purpose of Audi Special Notice SM 36-2025

Audi has issued Special Notice SM 36-2025, a parts circular aimed at managing inventory for specific Roof Module components. This notice is crucial for dealers to ensure they have the most current parts on hand, ultimately improving customer service and inventory accuracy. The directive focuses on the return of older generation parts to the Parts Distribution Center (PDC).

Affected Parts and Generation Levels

This special notice specifically targets two Roof Module part numbers: 85E-947-135-AJ-6PS and 85E-947-135-BC-6PS. For these parts, Audi specifies that "Only parts from generation 19S are good. Parts with prior generation levels must be returned." An example of an acceptable part shows a 'G-Stand' (Generation Stand) of '19S', along with other identifiers like 'Variante: 85E.947.135.BD', 'HW: H52', and 'SW:0070'. This ensures that only the latest specification of the Roof Module is used for service and repairs.

This Audi Roof Module parts return directive applies to 2025-2026 Audi A5 and Q5 models. Owners of these vehicles should be aware that if their vehicle requires a Roof Module replacement, the dealer will be using the latest generation part.

Important Deadlines and Return Policy

Dealers are instructed to return their inventory of the specified Roof Module part numbers to their facing PDC no later than August 8, 2025. It is critical to adhere to this deadline, as the notice explicitly states: "Items returned after the above-mentioned date WILL NOT be accepted on any type of return/buyback." This strict policy underscores the importance of timely action for dealers.

Dealer Return Procedure

To facilitate the return process for the Audi Roof Module parts return, dealers must follow a specific claims procedure:

1. File a Claim: Create a separate "Claim with Return" by selecting "Dlr Sup. Req. Return" as the item type. Dealer comments must include the Special Notice Number SM 36-2025 and the Parts Circular number.
2. Review Parts On Command: The day after filing the claim, dealers should review the Delivery List document in Parts On Command. Any issues or delays should be reported to the facing PDC.
3. Enter Delivery Document Number: The 40000XXXXX delivery document number must be entered on a YELLOW DEPOT REQUEST RETURN label.
4. Adhere Return Label: The YELLOW DEPOT REQUEST RETURN label should be securely attached to the package(s) containing the returned parts.
5. Include Delivery Document: One copy of the Delivery Document must be included with the returned part(s).

Re-ordering New Materials

After returning the older generation parts, dealers are advised to re-order any required new materials using the same part number. This ensures that the correct, updated Roof Module components are stocked and available for future customer needs.

What Owners Should Know

This special notice primarily concerns Audi dealerships and their parts inventory management. While it does not directly require action from vehicle owners, it ensures that any replacement Roof Module (part numbers 85E-947-135-AJ-6PS or 85E-947-135-BC-6PS) installed in 2025-2026 Audi A5 or Q5 vehicles will be of the latest "generation 19S" specification. If you are searching for information regarding an Audi Roof Module parts return, this document clarifies the manufacturer's internal process for ensuring part quality and currency.

Source: NHTSA ID: 11021435