Subaru Impreza Complaints

66 consumer complaints on file.

#11703356December 5, 2025
EXTERIOR LIGHTING
I get ads for Sirius XM that occupy navigation while the vehicle is moving. The ad does not go away on its own, i have to manually dismiss the ad. I've owned the car for one year and i've gotten about 5 of these ads for SiriusXM. I even made a Sirius account and opted out of all in-vehicle messaging and continue to get the ad. It is always while im driving. Nobody can make it stop. I never used Sirius, never signed up for their service. It came with the car and the trial lapsed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701455November 25, 2025
ENGINE
We have a hesitation when hitting the gas with our Subaru Impreza. I took it to a mechanic who said there isn't officially an issue with the car, but it is consistent with a CRT transmition issue on other Subarus. The only way we are able to fix it is to take it to a Subaru dealership who insist there isn't an issue. I am not sure what to do but it seems like there is a consistent issue with the car model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684962September 4, 2025
VISIBILITY/WIPER
Driver Side Mirror vibrates very badly at speeds of about 50mph and up making it difficult to see what is in the mirror. This was dangerous. I pulled off the mirror and glued foam behind it and it now vibrates less and I can see out of the mirror better but it still vibrates and distorts the mirror's image.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684372September 2, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
So far I went to Herb Gordon Auto World in Silver Spring At least three times for the eyesight system that keeps malfunctioning and they said each time there's no codes and no sensor or system error light codes on. I called and talked to Subaru customer service three times and on the fourth time I was told to go to another Subaru dealer and have it looked at as a second opinion on the 16th of aug I went to Fitzgerald Auto Mall after I talked to the service advisor Matt and found out that it had a code in it in the history PO1894 which Herb Gordon Auto World either didn't figure out how to find or was too incompetent to find it. According to Matt at Fitzgerald the code is a communication error from the transmission which is not a good thing to have on a brand new car. I guess Mark was the specialist and kelly is his assistant. I also talked to Erica on the 21st of August. Erica said the floater Dawn was going to call me after she talks to Fitzgerald Subaru about the code. I talked to Kelly on the 21st. and than Mark the same day. When I talk to Matt who is supposed to be the head of this case #[XXX] he told me this places you win said they can't advise a fix so we're just going to wait until you have any more problems with it and then we could fix it then maybe so I said can you not find the source of the transmission communication problem he said well we would have to find a fix to it and we can't right now certificate can't fix it or find out the source where it's coming from we have nothing to do now with it unless you have more problems and I said if I'm on the Beltway and the communication fails again will everything go off and then the car will stop now having an accident and possibly be killed So to that he stated well that's what insurance is for. This is all safety equipment because the lights come on at first that shows the eyesight error and all the red lights come on that say all the Collision avoiding systems are not working INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682011August 20, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Since new, the image/reflection of the driver side rear view mirror shakes and unsteady at speed. The passenger side rear view mirror is rock steady and stable with a clear image/reflection. This creates a safety issue because the image I see in the mirror is distorted. This is an ongoing issue. It always happens during every drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679319August 8, 2025
UNKNOWN OR OTHER
I own a 2024 Subaru Impreza purchased new 7 months ago. While driving under normal conditions, a small rock entered through the factory grille and struck the air conditioning condenser. The condenser was punctured, causing refrigerant (likely R-1234yf) to escape directly into the atmosphere. This refrigerant is regulated under the U.S. EPA Clean Air Act, Section 608, due to its environmental impact and potential health risks when inhaled. The sudden, uncontrolled release of refrigerant from a poorly protected component may constitute a violation of federal environmental regulations regarding the proper containment and handling of refrigerants. This leak also poses a health and safety risk to occupants, as the refrigerant can enter the ventilation system and be inhaled by the driver and passengers, potentially causing dizziness or other symptoms. The repair facility quoted over $2,000 for replacement of a condenser that retails for approximately $300. Subaru refused warranty coverage, claiming “road debris” damage. However, the condenser’s exposed position directly behind an inadequately protected grille makes it highly vulnerable to impact from small rocks under normal driving conditions — a foreseeable and preventable hazard. This is not an isolated incident. Multiple Subaru owners have reported similar issues Subaru has previously acknowledged condenser vulnerabilities in other contexts, issuing Technical Service Bulletins (TSBs 15-222-18 and 15-223-18R) addressing condenser assembly issues and Service Program WRB-21 for condenser corrosion in 2017–2018 Foresters. These actions demonstrate that Subaru is aware of condenser weaknesses and has taken corrective measures in the past. Given the safety risks, potential EPA refrigerant handling violations, and recurring nature of this issue across multiple Subaru models and years, I request that NHTSA investigate the grille/condenser design in the 2024 Impreza constitutes a safety defect and regulation failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678119August 3, 2025
TIRES
Yokohama Avid (front x2) 4UT76EX1623 and (rear x2) 4UT7EX1723 225/40R18 while the Passenger Front (4UT76EX1623) tire completely blew out the sidewall after third party inspection all 4 tires on my New 2024 Subaru Impreza are failing per the tire technician "after inspection it appears that all four tires show significant premature tire wear on the vehicle". Alignment preformed April 10, 2025 by DCH Subaru of Riverside and again alignment and suspension were checked the day after blowout of tire on July 28,2025 by American Tire Depot " no issue found with the vehicles suspension and alignment is within specs at this time". I was driving on a mountain road approximately 25 MPH when blowout occurred. Significant POP sound heard and vehicle TPS system immediately alerted us that the tire pressure dropped to 0. Tires had been maintaining tire pressure well before the incident. The "significant premature tire wear" is indicated by a noticeable crack that appears around the sidewall of all four tires as well as the steel cord showing significantly along the inner wall of the tire that blew out. This was only visible after removing the flat tire to apply the spare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677928August 2, 2025
TIRES
Front driver side tire sidewall bubbled at 7900 miles on a 2024 Subaru Impreza on June 22nd. They are the original equipment tires: Yokohama Advan S34P P225/40R18 88V. A sidewall bubble is a sign of a structural failure and indicates the tire will eventually blow out. This can lead to loss of control as well as sending debris towards other road users. No warnings or tire pressure changes occurred. There was no impact, only normal highway driving prior to the damage. The damage was not present prior to 300 mile road trip, but was present upon arrival at our destination. The problem was immediately reported to Capitaland Subaru who the vehicle is leased from. Initially they refused to let me bring it in. Eventually they did get me an appointment for June 30th, and they allegedly inspected the tire at that time. They told me to keep driving on it until the warranty replacement was approved. A warranty case was never opened by the dealer. 17 days later, I received a call from the dealer saying I must open the case with Yokohama myself. The vehicle comes with a sealed kit of owner's documents and booklets including tire warranty information, but it contains Goodyear and Bridgestone warranty info and not Yokohama, which is the OEM tire on Subaru Imprezas. I had no info on my warranty nor a guide on how to submit such a claim. After searching online, I did so and gave the case number to the dealer, but I have not gotten any notification since. It has been well over a month and I've logged over 1300 miles on the damaged tire. The car now has significant vibration coming through the steering wheel as of 7/30/25. Dealer was supposed to provide a loaner but did not. The manager has made no attempt to address the issue. A complaint has been filed with Subaru corporate as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677920August 1, 2025
VISIBILITY/WIPER
My vehicle’s windshield developed an approximately 4-inch crack starting at the base of the glass without any impact point. There is no visible sign of damage or debris strike anywhere near the crack. The crack appeared suddenly and has since extended across the entire height of the windshield. Because the crack originated without any impact, it appears to be a defect in the windshield itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675427July 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unnecessary braking in two instances. One happened when Subarus Eyesight system mis identified a road reflector. At least that is what I saw. It happened on a 40 mile an hour highway in a curve with moderate traffic. No one directly behind me. The car had a sudden deceleration and warning. The second time came when approaching freeway speeds on an on ramp. At heavy acceleration approaching 50 miles per hour the car violently slammed on the brakes. A shadow from a tall fir tree crossed the on ramp. Again no one was behind me. It can't be good for my new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668965June 24, 2025
POWER TRAIN
Front wheels locked up while doing 75 miles an hour. Per shop the transmission locked up. There were no signs of transmission failure car ran perfectly fine and had been serviced and new tires 7 days before. This could have caused a very serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666058June 10, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
head on collision/hit the side of another car head, 2024 subaru impreza was smoking before vehicle stopped moving after impact (was slung in the opposite direction), not even five minutes after exiting vehicle it caught flames starting a the front of the engine that spread to the hood
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11665374June 6, 2025
ELECTRICAL SYSTEM
On [XXX], my 2022 Subaru Impreza caught fire in Lincolnwood, IL. My sister in-law and nephew escaped the vehicle just before it was consumed by the fire. The Lincolnwood Fire Department Fire Inspector said the fire was caused by a defected car battery. The car was declared a total loss. Subaru America only offered $2,000.00 credit towards the purchase of a new Subaru. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11659266May 6, 2025
ENGINE, UNKNOWN OR OTHER
fire started under the engine hood while being driven
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11644680February 24, 2025
TIRES
Driving between 40-50mph on streets, my tire burst and the rubber part completely shredded off. I just had my tires checked a couple weeks ago where they said everything was great. This tire completely disintegrated out of nowhere and nearly damaged my rim! The tire guy said there's no way this happened from a nail or road injury to the tire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641875February 11, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver side auto dimming with approach light mirror vibration on highway making road, cars and headlights jump around and causing driver distraction. Notified dealership who told me to contact Subaru of America. Due to safety I went to a dealership and had side mirrors switched to non dimming which lessened vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631918December 21, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car braked suddenly and violently while driving slowly (5-10 MPH) in traffic. Foot was on the gas pressing lightly - not on the brake. Braking occurred independently with such force that I thought I had been hit by another vehicle going 30-40 MPH. Hyman Bros. Subaru has not yet returned my calls regarding this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631888December 20, 2024
POWER TRAIN, EXTERIOR LIGHTING, STEERING
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622846October 30, 2024
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver side mirror shaking, blurry, vibrating on new 2024 Impreza. Makes one motion sick due to vibration while driving. The driver side mirror is shaking/vibrating and blurring out license plates, took it to dealer and while they do notice some shaking while increasing speed they don’t see any reason to fix it even though it mashes driving rather unsafe on highway. It is a little blurry/shakes around 20 mph and gets worse as speed goes up. When I hit 40-60 mph, it is constantly blurred or shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613846September 10, 2024
AIR BAGS
The contact owned a 2021 Subaru Impreza. The contact stated that while stopped at a red light, another vehicle crashed into the rear of the vehicle. The force of the impact caused the contact to hit another vehicle which then caused that vehicle to also hit another vehicle; in total, four vehicles were involved in the accident. The contact's air bags did not deploy upon impact. The contact was taken to hospital via an ambulance where they were treated for a nasal fracture. The contact also suffered additional bruises to the face, both arms and right upper thigh. During a recent surgery for an appendix removal, the contact's surgeon discovered bruising on the contact's colon; likely caused by the accident. The driver that caused the collision claimed to have suffered from a seizure which caused the accident; that driver did not suffer any physical injuries. The whereabouts of the other two drivers involved in the accident were unknown. A police report was filed. The contact's vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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