Nissan · Model Report
Showing safety data for the 2023 model year only.
The driver's-side front headlight assembly (a sealed LED unit) failed. The vehicle is available for inspection upon request. It started with moisture intrusion; I took it to the Dealer. They said I had to replace it out of pocket. I explained this was an apparent manufacturer failure. Since I got the car back, it flickered until it went out, and the dashboard displays a Headlight Failure error. The failed headlight significantly reduces forward visibility at night and my vehicle's visibility to other drivers. This creates a hazard on unlit roads and in poor weather, increasing the risk of a collision. I currently do not feel safe driving it at night, and we are in the rainy season in South Florida. Yes. A Nissan dealer inspected the vehicle, confirmed the headlight assembly failure, and quoted approximately $1,900 for parts alone. They could not provide a labor quote to replace it. The issue is a sealed LED headlight assembly, not a replaceable bulb. A sealed unit designed to last the life of the vehicle that fails due to moisture intrusion points to a housing-seal defect, not normal wear or a maintenance item. I do not believe I should pay out of pocket for that. I contacted Nissan Consumer Affairs. I was informed the vehicle has just over 27,000 miles but the original in-service date of 6/30/2023, placing it only about five weeks past the basic warranty's time limit and roughly 9,000 miles under the mileage cap. The failure has been reported to Nissan Consumer Affairs, which has opened a case for review. The vehicle has not been inspected by police or insurance. Yes. A headlight system warning message appeared on the dashboard as of 7/31/2026, and I have informed Nissan Consumer Affairs.
No injuries · No fire · No crash
The contact owns a 2023 Nissan Murano. The contact stated that while driving at approximately 20 MPH, as he was slowing down for a traffic signal, the vehicle in front of him made a sudden stop. The contact stated that he was about 2 car lengths behind the rear of the other vehicle, and he depressed the brake pedal hard. The contact stated that the pedal went to the floorboard. The contact stated that his vehicle stopped when it crashed into the rear end of the vehicle in front. The contact stated that the vehicle had a tow hitch, which damaged the front grill and damaged the radiator of his vehicle. The contact stated that the hood had also been deformed from the crash. The contact stated no warning light was illuminated. The contact and the other driver were not injured. The contact stated that both vehicles were able to drive away from the accident. The contact stated that the police had arrived and filed a report. The contact stated that he drove the vehicle to a collision repair shop but had not had the brakes diagnosed. The manufacturer was not informed of the failure. The failure mileage was unknown.
My lift gate window shattered while the car was sitting in my driveway with no one near it.
No injuries · No fire · No crash
I WAS DRIVING ABOUT 20 MILES AN HOUR NO CARS INFRONT OF ME AND NONE BEHIND ME, THEN ALL OF A SUDDEN, THE FORWARD COLLISION WARNING WENT ON FLASHING RED ON MY DASH AND MY CAR WAS AUTOMATICALLY BRAKING FOR NO REASON. YES, ITS AVAILABLE FOR INSPECTION, MY SAFETY WAS PUT AT RISK IF THERE WAS ANOTHER CAR BEHIND, THEY COULD HAVE WRECKED INTO ME. I HAVE NOT TAKEN MY CAR TO THE DEALERSHIP. THERE WERE NO OTHER WARNING LIGHTS ON PRIOR TO THE FAILURE.
No injuries · No fire · No crash
I purchased a 2023 Nissan Murano from Sunset Kia in Auburn, Washington. The vehicle was listed online with 37,334 miles and this was the mileage discussed throughout the sales process. However, after finalizing the paperwork and taking possession of the vehicle, I noticed that the actual mileage on the odometer was over 42,500 miles—more than 5,000 miles higher than advertised. I contacted the dealership immediately. They told me the discrepancy was due to a sales manager driving the vehicle during the time it was listed and that they "forgot to update" the mileage in the online listing. This explanation raises concern for me, as I believe I was misled during the transaction. If the odometer disclosure form and the listing did not reflect the true mileage, this may constitute odometer fraud or at least a violation of federal and state disclosure laws. I am requesting that this situation be investigated. I have documentation including screenshots of the original listing and text message communication with the dealership confirming the listed mileage.
No injuries · No fire · No crash