Mazda Mazda3 Service Bulletins

728 manufacturer communications on file.

• August 7, 2024•Document ID: 11007010

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE

  Mfr Comm. #:

  SA-052-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

  Associated Products (29)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-9+ 9 more
  Associated Documents

  • DownloadMC-11007010-0001.pdf↗
• August 6, 2024•Document ID: 11006917

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-050-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below.

  Associated Products (19)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-11006917-0001.pdf↗
• August 6, 2024•Document ID: 11006906

  Service Campaign
  ENGINE; UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  SSPD7 FCa

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Special Service Program (SSPD7) - 2024 CX-30 and 2024 Mazda3 - Body Control Module (BCM) and Vehicle Control Module (VCM) software concern

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11006906-0001.pdf↗
• August 5, 2024•Document ID: 11006995

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-006-24b

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (26)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-9+ 6 more
  Associated Documents

  • DownloadMC-11006995-0001.pdf↗
• July 29, 2024•Document ID: 11005671

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-011-24b

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (33)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 13 more
  Associated Documents

  • DownloadMC-11005671-0001.pdf↗
• July 26, 2024•Document ID: 11005697

  Service Campaign
  VEHICLE SPEED CONTROL; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSPD7 FC

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Special Service Program (SSPD7) - 2024 CX-30 and 2024 Mazda3 - Body Control Module (BCM) and Vehicle Control Module (VCM) software concern

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005697-0001.pdf↗
• July 24, 2024•Document ID: 11005557

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  16-001-24a

  Date Added:

  August 2, 2024

  Manufacturer:

  MAZDA

  Summary

  Update software release for concerns with Mazda connect infotainment system. This TSB has been superseded to MSP61.

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005557-0001.pdf↗
• July 23, 2024•Document ID: 11005706

  Service Campaign
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  Mfr Comm. #:

  SSPC5 FCa

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules.

  Associated Products (2)

  2021 Mazda CX-302021 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005706-0001.pdf↗
• July 23, 2024•Document ID: 11005695

  Service Campaign
  VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSPD7 Warranty

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  SSPD7 - CX-30 (DM) and Mazda3 (BP) - Body Control Module (BCM) and Vehicle Control Module (VCM) software concern

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005695-0001.pdf↗
• July 23, 2024•Document ID: 11005693

  Service Campaign
  ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  SSPD7 Repair

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  SSPD7 - CX-30 (DM) and Mazda3 (BP) - Body Control Module (BCM) and Vehicle Control Module (VCM) software concern

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005693-0001.pdf↗
• July 23, 2024•Document ID: 11005690

  Service Campaign
  VEHICLE SPEED CONTROL; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSPD7 Owner Letter

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Special Service Program (SSPD7) - 2024 CX-30 and 2024 Mazda3 - Body Control Module (BCM) and Vehicle Control Module (VCM) software concern Mazda Motor Corporation has decided to conduct a Special Service Program on certain 2024MY CX-30 vehicles produced from August 22, 2023 through December 1, 2023, and 2024MY Mazda3 vehicles produced from May 25, 2023 through November 30, 2023. If you are a recipient of this notice, your vehicle is included in this SSP. Concern 1: Opening scene of instrument cluster is not displayed as designed Some vehicles may experience that the opening scene* of the instrument cluster is not displayed as designed after the ignition is turned on due to improper control software of the Body Control Module (BCM). * Opening sequence of the instrument cluster refers to the display that occurs immediately after the ignition is turned on, where the vehicle model's logo is shown on the instrument cluster's LCD screen before transitioning to the speedometer display, as well as the sequence where the needles of the analog meters swing to its maximum position then back to initial position. Concern 2: Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as an ahead vehicle due to inappropriate detection control program of the Vehicle

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005690-0001.pdf↗
• July 23, 2024•Document ID: 11005681

  Service Campaign
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  MSP61 SSPD7 Dlr Ltr

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Launch of Mazda Service Program MSP61 & Special Service Program SSPD7 Affecting 2024MY CX-30 and Mazda3 Vehicles Mazda Motor Corporation has decided to conduct one Mazda Service Program (MSP61) and one Special Service Program (SSPD7) affecting vehicles in the U.S. and U.S. Territories. Mazda vehicles in Canada and Mexico are also affected by SSPD7 and must be repaired if presented to your dealership. There is some overlap in the VIN population and certain vehicles are affected by both campaigns.

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005681-0001.pdf↗
• July 23, 2024•Document ID: 11005678

  Service Campaign
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  MSP61 Warranty

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Mazda Service Program (MSP61) - 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern When using a Bluetooth® connected smartphone and talking with handsfree function on a vehicle with 6 speakers, the person on the other end of the line may have difficulty hearing the driver’s voice.

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005678-0001.pdf↗
• July 23, 2024•Document ID: 11005676

  Service Campaign
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  MSP61 Repair

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Mazda Service Program (MSP61) - 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern When using a Bluetooth® connected smartphone and talking with handsfree function on a vehicle with 6 speakers, the person on the other end of the line may have difficulty hearing the driver’s voice.

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005676-0001.pdf↗
• July 18, 2024•Document ID: 11005551

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  09-036-24

  Date Added:

  August 2, 2024

  Manufacturer:

  MAZDA

  Summary

  At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. • Wrinkles may not be completely removed after the repair is completed. • Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage.

  Associated Products (31)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-5+ 11 more
  Associated Documents

  • DownloadMC-11005551-0001.pdf↗
• July 15, 2024•Document ID: 11005685

  Service Campaign
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSPD7 Dlr Ltr

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  ATTENTION ALL MAZDA DEALERS. EFFECTIVE IMMEDIATELY THIS CAMPAIGN IS SUSPENDED. As of July 26, 2024 this campaign is Suspended temporarily. Please read below for any repairs in progress. All repairs in progress can continue using this updated repair procedure and warranty claims will still accept, but dealers should stop repairing immediately after all in-process repairs are completed. Please make sure the VCM was updated to “C” level as there is no “D” level. You have to also re-program the BCM and VCM individually. We will leave repair and parts/warranty available temporarily so repairs from this week can be completed and claimed. Campaign turning back on – this is TBD, we will turn on the campaign when the issues are sorted out.

  Associated Products (2)

  2024 Mazda CX-302024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005685-0001.pdf↗
• July 8, 2024•Document ID: 11005543

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  09-002-24c

  Date Added:

  August 2, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the warning sound in the passenger compartment (notifies i-ACTIVSENSE warnings, seat belt warning etc.) is too loud. Some of the volume settings in the notification and warning amplifier are not properly set. The control software of the notification and warning amplifier has been modified to eliminate this concern. CX-70 / CX-90 NOTE: This repair is also applicable for a "WARNING MESSAGE FOR AVAS MALFUNCTION WITH DTC B1A03:2B" concern.

  Associated Products (5)

  2025 Mazda CX-702025 Mazda CX-902024 Mazda CX-302024 Mazda CX-902024 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005543-0001.pdf↗
• July 2, 2024•Document ID: 11005709

  Service Campaign
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  Mfr Comm. #:

  SSPC5 MRTa

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules.

  Associated Products (2)

  2021 Mazda CX-302021 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005709-0001.pdf↗
• July 2, 2024•Document ID: 11005703

  Service Campaign
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSPC5 FC

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules.

  Associated Products (2)

  2021 Mazda CX-302021 Mazda Mazda3
  Associated Documents

  • DownloadMC-11005703-0001.pdf↗
• July 2, 2024•Document ID: 11005538

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-001-24e

  Date Added:

  August 2, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.

  Associated Products (21)

  2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 more
  Associated Documents

  • DownloadMC-11005538-0001.pdf↗