Mazda Mazda3 Service Bulletins
719 manufacturer communications on file.
- May 22, 2024•Document ID: 11000782OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-031-24
- Date Added:
- June 4, 2024
- Manufacturer:
- MAZDA
SummaryThis service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
Associated Products (22)2025 Mazda CX-702025 Mazda CX-902024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-30+ 2 moreAssociated Documents - May 21, 2024•Document ID: 11000961Warranty Program/ExtensionENGINE; POWER TRAIN
- Mfr Comm. #:
- SSPD5 Repair
- Date Added:
- June 5, 2024
- Manufacturer:
- MAZDA
SummarySPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class.
Associated Products (7)Associated Documents - May 14, 2024•Document ID: 11000674Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE:BODY
- Mfr Comm. #:
- 09-027-24
- Date Added:
- June 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock, but can be opened when pressed. NOTE: The fuel-filler lid does not lock immediately after the doors are locked, but after the time set in the Fuel Door Lock Delay (0, 30, 60, 90, and 120 seconds). Although the root cause has not been identified, the vehicle should be repaired by adjusting the fuel-filler lid opener cable position when there is a customer complaint.
Associated Products (8)Associated Documents - May 11, 2024•Document ID: 11000959Warranty Program/ExtensionENGINE; POWER TRAIN
- Mfr Comm. #:
- SSPD5 Dlr Ltr
- Date Added:
- June 5, 2024
- Manufacturer:
- MAZDA
SummarySPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class.
Associated Products (7)Associated Documents - May 10, 2024•Document ID: 11000962Warranty Program/ExtensionPOWER TRAIN; ENGINE
- Mfr Comm. #:
- SSPD5
- Date Added:
- June 5, 2024
- Manufacturer:
- MAZDA
SummarySPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class.
Associated Products (7)Associated Documents - May 7, 2024•Document ID: 11000683OtherUNKNOWN OR OTHER; STRUCTURE:BODY
- Mfr Comm. #:
- SA-021-24a
- Date Added:
- June 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner (RT) U2145:02 Communication error with remote tuner (RT)
Associated Products (8)Associated Documents - April 26, 2024•Document ID: 10254189Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 09-001-24c
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a âTelematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (19)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - April 24, 2024•Document ID: 10254098Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- SA-026-24
- Date Added:
- May 3, 2024
- Manufacturer:
- MAZDA
SummaryA customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
Associated Products (7)Associated Documents - April 22, 2024•Document ID: 10254188Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- 07-003-24
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.
Associated Products (20)2024 Mazda CX-302024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-502023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5Associated Documents - April 19, 2024•Document ID: 10254186Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-024-24
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummaryA tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Associated Products (16)Associated Documents - April 19, 2024•Document ID: 10254090Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- 16-001-24
- Date Added:
- May 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience the following symptoms with these software versions: (Ver. 7230C**-NA03_10022). The person on the line may hear a low voice when using a Bluetooth® connected smartphone and talking with the handsfree function on a vehicle with the standard amplifier and 6 speakers.(Ver. 7230C**-NA03_10008 [Mexico Built]) (Ver. 7230C**-NA03_10006 [Japan Built]).The Automatic 911 dialing function may not be available when using CarPlay and moving from the mobile device list screen to the CarPlay screen.
Associated Products (2)Associated Documents - April 17, 2024•Document ID: 10254184Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-024-24
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience that the liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the ignition is turned to on (READY ON), it will unlock. To eliminate this concern, the control software of the DSC HU/CM (or the electronically controlled brake unit) has been modified.
Associated Products (5)Associated Documents - April 17, 2024•Document ID: 10254096Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HOOD
- Mfr Comm. #:
- SA-023-24
- Date Added:
- May 3, 2024
- Manufacturer:
- MAZDA
SummaryThe customer may report a rattling noise from the front of the vehicle under load. It may sound as if it is coming from the dashboard, but it is coming from the hood prop rod (aka lock-bonnet stay). The prop rod diameter was increased in November 2022 production, but in some circumstances, the noise may still be encountered in vehicles after this production range. Follow the repair information below to confirm the noise and how to eliminate it.
Associated Products (8)Associated Documents - April 11, 2024•Document ID: 10254190Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-017-24a
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control
Associated Products (22)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-5+ 2 moreAssociated Documents - April 11, 2024•Document ID: 10254183Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 09-023-24
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors.
Associated Products (9)Associated Documents - April 10, 2024•Document ID: 10254191Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-022-24
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Associated Products (27)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-3+ 7 moreAssociated Documents - April 9, 2024•Document ID: 10254095Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SA-021-24
- Date Added:
- May 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner (RT) U2145:02 Communication error with remote tuner (RT)
Associated Products (8)Associated Documents - April 2, 2024•Document ID: 10254185Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- SA-007-24a
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummaryThis information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
Associated Products (13)Associated Documents - March 26, 2024•Document ID: 10252505Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-020-24
- Date Added:
- April 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates correctly. Description of the specific operations: Specific Operation 1 [MX-30]: After using cabin preconditioning or hazard warning lights for approx.15 minutes. Specific Operation 2 [MAZDA3 and CX-30]: After using hazard warning lights for approx. 15 minutes. Specific Operation 3 [MAZDA3, CX-30 and MX-30]: When both touch sensors are touched at once. Specific Operation 1 and 2 Cause: The touch sensor has been disabled to avoid the unintended locking/unlocking operation caused by rain. Specific Operation 3 Cause: The control logic is not appropriate. NOTE: If the concern occurs without the specific operation above, refer to TSB 09-019/22 (DOOR OUTER HANDLE TOUCH SENSOR DOES NOT LOCK AND/OR UNLOCK). To correct this issue, the control software of the LF control unit (LFU) has been modified.
Associated Products (5)Associated Documents - March 19, 2024•Document ID: 10252506Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Mfr Comm. #:
- 15-002-24
- Date Added:
- April 3, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the vehicle speed decreasing unintentionally while using MAZDA Radar Cruise Control (MRCC). This may occur when a vehicle in the adjacent lane is misidentified as being in its own lane, and the MRCC controls decelerate accordingly. This concern is caused by improper control software of the Vehicle Control Module (VCM). To eliminate this concern, the VCM control software has been modified.
Associated Products (2)Associated Documents