Mazda CX-5 Service Bulletins
601 manufacturer communications on file.
- March 24, 2022•Document ID: 10209782Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; SERVICE BRAKES, HYDRAULIC; EQUIPMENT
- Mfr Comm. #:
- 04-001/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.
Associated Products (4)Associated Documents - March 17, 2022•Document ID: 10209778Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-003/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (13)Associated Documents - March 16, 2022•Document ID: 10209757Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SA-013-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Associated Products (4)Associated Documents - March 10, 2022•Document ID: 10209754Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-011-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThe CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
Associated Products (2)Associated Documents - March 9, 2022•Document ID: 10209752Service Bulletin/Repair InstructionsEQUIPMENT:MECHANICAL; POWER TRAIN; WHEELS
- Mfr Comm. #:
- SA-006-22a
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (14)Associated Documents - March 2, 2022•Document ID: 10209728Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- MT-003/22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:
Associated Products (3)Associated Documents - March 1, 2022•Document ID: 10209774Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 01-002/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/or parking environment, the odor may be more noticeable. The odor may be caused by evaporative gas from the gas outlet vent.
Associated Products (2)Associated Documents - February 28, 2022•Document ID: 10208564Service Bulletin/Repair InstructionsPOWER TRAIN; SUSPENSION:FRONT:WHEEL BEARING
- Mfr Comm. #:
- SA-006-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (14)Associated Documents - February 25, 2022•Document ID: 10208566Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-007-22a
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.
Associated Products (8)Associated Documents - February 23, 2022•Document ID: 10208556Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; POWER TRAIN; STEERING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 00-001-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (13)Associated Documents - February 18, 2022•Document ID: 10208568Service Bulletin/Repair InstructionsPOWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN
- Mfr Comm. #:
- SA-009-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryThe new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.
Associated Products (10)Associated Documents - February 11, 2022•Document ID: 10208584Service Bulletin/Repair InstructionsTRAILER HITCHES; EQUIPMENT
- Mfr Comm. #:
- RF-21-01R
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryDue to a revised rear bumper for 2022 CX-5, the accessory trailer tow hitch and trailer hitch harness cannot be installed at this time. The expected timing for availability of a new trailer hitch and harness is Spring 2022.
Associated Products (1)Associated Documents - February 10, 2022•Document ID: 10208567Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SA-008-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Associated Products (14)Associated Documents - February 9, 2022•Document ID: 10208565Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-007-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may experience a SiriusXM Travel Link error when selecting Parking Information.
Associated Products (8)Associated Documents - February 4, 2022•Document ID: 10208554Service Bulletin/Repair InstructionsSTRUCTURE; UNKNOWN OR OTHER
- Mfr Comm. #:
- MT-001-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.
Associated Products (12)Associated Documents - February 1, 2022•Document ID: 10208562Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (8)Associated Documents - January 27, 2022•Document ID: 10206958Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS; EQUIPMENT
- Mfr Comm. #:
- 15-002/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor indicator is flashing with one or more of the following DTCs of PARKING ASSIST SYSTEM. B1B36:14 Front corner ultrasonic sensor (RH) circuit malfunction B1B36:2A Front corner ultrasonic sensor (RH) characteristic malfunction B1B38:14 Front ultrasonic sensor (RH) circuit malfunction B1B38:2A Front ultrasonic sensor (RH) characteristic malfunction B1B40:14 Front corner ultrasonic sensor (LH) circuit malfunction B1B40:2A Front corner ultrasonic sensor (LH) characteristic malfunction B1B42:14 Front ultrasonic sensor (LH) circuit malfunction B1B42:2A Front ultrasonic sensor (LH) characteristic malfunction Due to insufficient waterproof performance of the front harness short cords (1), water may enter in and accumulate in the C-11 (LH) or C-12 (RH) connectors (2) causing a short circuit between wires and an improper signal being sent from the parking (ultrasonic) sensor to the parking sensor unit. To eliminate this concern, the production process of the front harness short cord has been improved to increase waterproof performance.
Associated Products (1)Associated Documents - January 12, 2022•Document ID: 10206955Service Bulletin/Repair InstructionsEQUIPMENT; LANE DEPARTURE; ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION
- Mfr Comm. #:
- 15-001/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified.
Associated Products (1)Associated Documents - December 22, 2021•Document ID: 10206021Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-031-21c
- Date Added:
- January 5, 2022
- Manufacturer:
- MAZDA
SummaryNew Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Associated Products (4)Associated Documents - December 22, 2021•Document ID: 10206019Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-025-21a
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryMDARS vs IDS Service Information: The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations.
Associated Products (2)Associated Documents