Ford F-150 Complaints (2025)

102 consumer complaints on file.

#11694608October 20, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, STEERING, LANE DEPARTURE: ASSIST
On October 8, 2025, my wife and I purchased a 2025 Ford F-150 Lariat, 3.5L Full Hybrid, with Ford's BlueCruise hands-free driving feature. As first-time users, I reviewed the owner's manual and Ford’s videos to understand BlueCruise. After several uses, I noted unpredictable behavior and now report a serious safety issue warranting federal investigation. On October 15, 2025, while driving north on I-95 near Boston with BlueCruise engaged in hands-free mode on an approved route, I pressed the Memory 1 recall button to adjust my seat. A chime sounded, and the instrument panel stated that Memory Recall is not active while the vehicle is moving. Unexpectedly, pressing the button deactivated BlueCruise, causing immediate deceleration and returning steering control to me. During a shallow left turn, the vehicle proceeded straight, almost deviating from the lane. I quickly regained control, preventing a lane departure. The owner’s manual and Ford’s resources do not mention that Memory Recall can deactivate BlueCruise. This undocumented behavior is highly concerning. On October 20, I contacted Ford (Reference Number [XXX] ), but their response was inadequate, offering only a generic process without technical team access or follow-up commitment. BlueCruise’s lane-centering struggles with unclear or conflicting lane markings. On I-95 sections under resurfacing, temporary markings are placed 1-2 feet from fainter original lines. BlueCruise inconsistently tracks either set, causing unpredictable lateral movements, including sudden lane-edge excursions or rapid shifts over bridges where markings misalign. When another vehicle overtakes closely, crossing into our lane, BlueCruise momentarily loses lane-keeping ability due to obstructed markings, resulting in rapid steering movements. While such overtaking reflects poor driving by others, an automated system must handle these common scenarios reliably. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694491October 20, 2025
SERVICE BRAKES, HYDRAULIC
The contact owned a 2025 Ford F-150. The contact stated that while driving at 60 MPH, and while depressing the brake to stop the vehicle from hitting a stopped vehicle, the rear end locked up and did not slow down as intended, and the front of the vehicle collided with the rear of the stopped vehicle. The contact sustained a broken sternum and had a concussion, and needed medical attention at a later time. A police report was taken. The vehicle was towed to two tow lots, where it was deemed a total loss. The contact stated that one day she received notification of NHTSA Campaign Number: 25V488000 (Service Brakes, Hydraulic), four days later in the mai,l and believes the failure to be associated with the unrepaired recall. The manufacturer was notified of the failure. The failure mileage was approximately 10,200.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11694224October 18, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When in reverse the backup Camera Goes to a clear image then randomly goes from a Black screen to a Green Screen and then back to normal. During that whole process and chime goes off in the truck. A message is displayed on the dash but it disappears too fast. The dealership has been able to recreate the problem but unable to repair my truck because they can’t catch the truck doing that error while hooked up to their computer system. Happens about twice a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693891October 16, 2025
ELECTRICAL SYSTEM:SOFTWARE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692463October 9, 2025
UNKNOWN OR OTHER
Making loud static noise randomly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692043October 8, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Ford BlueCruise cut-in non-response Incident date/time: September 29, 2025, ~6:15 PM Location: US-290 East, near Waller, Texas Vehicle: 2025 Ford F-150 Lightning System: Ford BlueCruise (hands-free driver assistance) While traveling eastbound on US-290 with BlueCruise engaged (hands-free with lane centering and adaptive cruise), an 18-wheeler flatbed changed into my lane directly ahead. The system did not decelerate or otherwise respond to the cut-in and continued closing speed on the truck. After a couple of seconds, I manually and rapidly disengaged and braked to prevent a rear-end collision. No contact occurred, but the lack of deceleration created an immediate crash risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691323October 4, 2025
EXTERIOR LIGHTING
The third brake lights on this generation Raptor are very, very dim. There are three individual/small LED lights, and when the tail lights are on, which includes the third brake light on these vehicles since they act as marker lamps due to the vehicle's width), the third brake lights are not noticeable. This is especially bad in the daytime if the headlights are on, because there is almost no difference in luminescence between the tail lights and brake lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687738September 16, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Complete backup camera failure showing black screen. Third time system has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683658August 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Ford BlueCruise system almost got my family and myself rear ended with possibly a major injury to death. On our way to San Antonio, Texas from Houston, Texas we were driving across [XXX] withe the BlueCruise engaged. Then out of no where it started giving me the message to place my hands on the steering wheel. My hands were on the steering wheel. It gave me the message 3 times. Then it shook the steering wheel at the same time flashing Resume control. Then it slammed on the brakes. Luckily the truck behind us was paying attention and slammed on their brakes slowing their vehicle down. They drove around us. My wife asked if I did that and I said No, it was the truck. It also did it on the way back to Houston, Texas. After several times of the BlueCruise acting up, I took the truck back to the dealership. It was also turned in for the Brake system recall. iT has been at the dealership for just over a week now p w. The dealership; Tomball Ford, contacted me saying their technician and QC tech couldn't replicate the issue. So, i went up there and had; Ray, the QC tech ride with myself in the truck. Within a mile or 2 the truck's BlueCruise did exactly the same thing. We turned around to head back to the dealership and the truck did it again, but worse. This time the brakes engaged 3 to 4 times slowing the truck down from 60 mph to 30 mph and turning on the Hazard flashers before I turned it off. This time numerous vehicles slowed down and swerved to avoid rereading my truck with both myself and the Tomball Ford QC technician. All the QC technician said, was, "Oh, that's not supposed to do that." I was like [XXX] But your technician couldn't replicate that? The truck is in the shop, but I do have the messages from the service advisor; Ashly, from Tomball Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683281August 26, 2025
STEERING
Short loss of control with a short period of excessive play and a slight shimmy/shaking sensation when turning left into a curve. The issue seems to only occur when turning to the left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681201August 17, 2025
UNKNOWN OR OTHER
Rear, side and front camera system complete failure. No seemed cause to the issue. Cannot use any of the cameras during the driving session until a power cycle is completed Around 30mi: Dealer inspected once and power cycled it. System fixed. Around 650mi: I power cycled the system and reset it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679984August 11, 2025
SERVICE BRAKES
Brake failure on freeway vehicle has 2000 miles. I almost got off hwy but stayed on shoulder after brake warning avoided hitting cars and coasted with very little brakes. Could cause death vehicle was towed from hwy to the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676263July 25, 2025
SUSPENSION
The contact owns a 2025 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V341000 (SUSPENSION). While attempting to schedule a recall repair appointment, several dealers in the area either failed to answer the phone, and several other dealers were unable to schedule an appointment. However, Loveland Ford (3905 Mountain Lion Dr, Loveland, CO 80537, Phone: (970) 744-7101) initially offered to schedule a mobile appointment but later retracted the offer. The contact notified the manufacturer of the issue. The manufacturer attempted to reach the dealers to schedule a recall repair appointment and was unsuccessful. The contact was seeking assistance in resolving the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675502July 22, 2025
ELECTRICAL SYSTEM
The electronic instrument cluster went completely dark and would not come on after turning off the vehicle and locking and unlocking the truck. The dealer reset the cluster, but claims it was simply "overloaded." This is a major drivability issue as there is no speedometer, no indication of what gear one is in, and the turn signals are inoperable. This is a known problem with no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671811July 7, 2025
UNKNOWN OR OTHER
A piece of reflective cloth like material has fallen from underside of truck bed and onto tailpipe and begun to burn. This creates a fire hazard for anybody using this vehicle. I have two of these similar trucks and it’s happening to both of them before 500 miles.i don’t know if the issue has been verified of reproduced by anybody. The vehicle has not yet been inspected by the dealer or manufacturer. There were no warning lamps or symptoms prior to me finding this by chance as I was replacing a wheel.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11669858June 27, 2025
POWER TRAIN
The "service" light comes on frequently with a message that there's a powertrain/loss of power issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666327June 11, 2025
TIRES
The contact owns a 2025 Ford F-150 equipped with Hankook Tires, Tire Line: Dynapro A/T 2, Tire Size: 275/60/R20, DOT Number: (N/A). The contact stated that upon inspection, it was discovered that the rear passenger’s side tire had a 3/4-inch sized tread separation. A replacement tire was installed. The contact later discovered that the same failure had occurred with the front passenger’s side tire. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664339June 2, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Loss on all braking systems. Multiple warning lights including on dash. Brakes will become spongy and not stop or lock up all 4 wheels at slightest touch. Taken to dealer who provided a service memo SSM 53683 which basically says vehicle unable to power down and no fix available. Ford is aware of the problem and has done nothing to fix this despite multiple phone calls and emails. This is a significant safety issue Vehicle is also brand new will less than 1000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663358May 28, 2025
VISIBILITY/WIPER
On the morning of Wednesday May 28, 2025 I walked out to 2025 Ford F-150 (5200 miles) when it suddenly sounded as if someone shoot a gun towards me. After standing back up I saw the rear glass had shattered looking as if it exploded from inside out due to the glass being in truck bed and not inside back seat. The four corners of glass were all broken off with giant hole in middle. The truck engine was not on and I had front passenger door open. I called Ford and they stated that they have never seen or heard of this, although I googled it and have seen many forums on same thing happening, and that they are not responsible. It is crazy to think about this happening if I had been driving when this happened and the potential accidents this could have caused on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653801April 10, 2025
VEHICLE SPEED CONTROL
My brand new truck with 3500 miles when the cruise control is set to a speed the truck will randomly accelerate un commanded. This occurs when for no reason the cruise control will select 95 MPH if you at 75 MPH. It will do this at any speed selected. This uncommanded speed can occur multiple times within minutes or can late as long as 30 minutes. Also this uncommanded speed can also occur at lower speed set in the cruise control. This can only be corrected by hitting the brake. This is especially dangerous in traffic and on curves. This has happened in both places as well as on long stretches. I almost rear ended a car in front of me in traffic as I was going 55 and when the speed changed to 95 the truck floored the accelerator with full engine power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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