Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#10862418May 1, 2016
SERVICE BRAKES
THE PICKUP TRUCK IS NO OLDER THAN 3 MONTHS AND WHILE DRIVING ON THE EXPRESSWAY I SUDDENLY LOST FUNCTION OF MY BRAKES. THE BRAKE PEDAL WENT ALL THE WAY DOWN WITH NO BRAKE REACTION. THE MIDWAY FORD DEALERSHIP INFORMED ME THE MASTER CYLINDER BRAKE WAS DEFECTIVE. THANKFULLY NO ONE WAS INJURED, NOR ANY PHYSICAL DAMAGE TO PROPERTY; HOWEVER THE TRAUMATIC INCIDENT DID CAUSE ME ANGINA DUE TO MY HEART CONDITION. I WAS EXTREMELY LUCKY TO HAVE BEEN ABLE TO HAVE CONTROLLED THE HEALTH CONDITION WITH NITROGLYCERIN. ALL I ASK IS THAT FORD TAKE THIS INCIDENT SERIOUSLY TO AVOID ANY FUTURE ACCIDENTS WHICH MAY POTENTIAL RESULT IN A FATALITY. I NO LONGER HAVE FAITH IN MY VEHICLE AND PREFER A DIFFERENT CAR MOVING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861478April 26, 2016
VISIBILITY/WIPER
CONCERNED ABOUT WINDSHIELD NOT BEING THICK/STRONG ENOUGH IN 2016 F150S DUE TO CAMERAS/SENSORS BEHIND THE GLASS. I HAVE A 2016 FORD F150 PLATINUM, PURCHASED NEW IN DECEMBER, 2015. CURRENT MILEAGE IS UNDER 4K MILES. THIS VEHICLE HAS THE 701A PACKAGE, WHICH INCLUDES LANE KEEPING AND 360 DEGREE CAMERA SYSTEMS. WITHIN ONE MONTH OF PURCHASE, THE WINDSHIELD WAS CHIPPED DUE TO A SMALL ROCK HITTING IT WHILE DRIVING ON THE HIGHWAY. THIS CHIP DEVELOPED INTO AN 18" CRACK WITHIN 24 HOURS. THE WINDSHIELD WAS REPLACED BY SAFELITE WITH AN OEM REPLACEMENT - THE EXACT SAME WINDSHIELD AS WAS INSTALLED BY THE FACTORY. NOW A MONTH LATER, A SMALL ROCK HIT THE WINDSHIELD AND AGAIN CHIPPED THIS NEW WINDSHIELD - AND WITHIN 24 HOURS, THAT CHIP TURNED INTO A 12" CRACK ACROSS THE DRIVER'S SIGHT LINE OF THE WINDSHIELD. I BELIEVE THIS SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860863April 22, 2016
STRUCTURE:BODY
DOOR CATCH IS MISSING AND MISS DRILLED IN CAB FRAME. FORD WANTS TO CUT A SECTION OF THE CAB FRAME OUT AND WELD IN NEW SECTION. THIS TRUCK HAD 86 MILES WHEN DISCOVERED. ALL CAB INTERIOR NEEDS TO BE COMPLETELY REMOVED DOWN TO BARE METAL AND ALL GLASS AND THE CAB NEEDS TO BE REMOVED COMPLETELY FROM THE TRUCK FRAME TO BE REPAIRED. HOW MANY TRUCKS CAME OFF THE ASSEMBLY LINE AND PASSED INSPECTION LIKE THIS I PURCHASED A NEW TRUCK NOT A CHOPPED TRUCK. TED BRITT FORD IN FAIRFAX VA. IS ZERO HELP SO FAR AFTER 3 WEEKS. WAS THERE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860557April 20, 2016
UNKNOWN OR OTHER
ON 3/21/16 I PURCHASED A 2016 FORD F150. ON THE WAY HOME FROM THE DEALERSHIP MY FEET AND LEGS STARTED ITCHING AND I BROKE OUT IN A RASH AND MY LIPS, FACE AND TONGUE WENT NUMB. LATER ON THAT NIGHT MY HANDS AND FEET BURNED ALL NIGHT LONG. EACH TIME I'VE DROVE IT SINCE THE SAME THING HAPPENED, EACH TIME RECOVERY TAKES LONGER. IT HAPPENS INSIDE THE CAB AND ALSO WHEN I'M WORKING UNDER THE HOOD. MY WIFE IS DRIVING THE VEHICLE RIGHT NOW WITHOUT A REACTION HOWEVER I'M CONCERNED FOR HER HEALTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855462April 14, 2016
STRUCTURE:BODY, SEATS, SUSPENSION
SEAT HEADREST PROTRUDES TOO MUCH OUT OF THE SEAT AND IT PUSHES FORWARD HEAD OF SOME DRIVERS. THE ONLY ADJUSTMENTS AVAILABLE (SLIDE UP AND DOWN, TILT TOP FORWARD) DO NOTHING TO ALLEVIATE THE ISSUE. THE LACK OF ABILITY TO "SCOOT" THE ENTIRE HEADREST BACKWARDS CAUSES BACK AND NECK PAIN WHILE DRIVING FOR AS LITTLE AS 10 MINUTES. ONE SOLUTION PEOPLE ARE RESORTING TO IS TO RE-INSERT THE HEADREST BACKWARDS, BUT THE TILTING MECHANISM PREVENT THE HEAD FROM BEING STOPPED AND SENT BACKWARDS IN THE EVENT OF AN ACCIDENT. ANOTHER SOLUTION IS TO RECLINE THE SEAT BACK SO MUCH THAT YOUR BACK IS NO LONGER SUPPORTED. AGAIN A SAFETY ISSUE. WHEN HITTING SMALL IMPERFECTION ON THE ROAD, EVEN IN DRY WEATHER, THE VEHICLE FEELS AS IF IT'S ABOUT TO FISHTAIL. SOME PEOPLE HAVE MENTION THE SUSPENSION IS TOO SLOW TO COMPENSATE FOR BUMPS AND THUS THE TIRE, FOR A SMALL AMOUNT OF TIME, DOES LOSE CONTACT WITH THE ROAD. ALL OF THIS COMPLAINTS CAN BE FOUND IN THE F-105 FORUMS: HTTP://WWW.F150FORUM.COM/F118/
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10854403April 8, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
ADAPTIVE CRUISE CONTROL BRAKING ISSUE. MY NEW 2016 FORD F150 PLATINUM EDITION PICK UP TRUCK WILL AUTOMATICALLY BRAKE HARD WHEN PASSING SOME LARGE TRUCKS WHILE OPERATING IN ADAPTIVE CRUISE CONTROL. THE LANE AHEAD OF ME WAS CLEAR WITH NO VEHICLES IN SIGHT IN MY LANE EACH TIME THIS HAPPENED. THE LARGE TRUCKS I PASSED WERE ON MY RIGHT AND NOT IN MY LANE OR EVEN CLOSE TO THE LANE MARKERS. THE LARGE TRUCKS DID NOT HAVE ANYTHING HANGING OVER INTO MY LANE. THESE DANGEROUS BRAKING EVENTS HAPPENED WHILE I WAS DRIVING ON VERY GOOD DRY HIGHWAYS AND FREEWAYS IN ARIZONA. I HAVE NO STICKERS OR AFTER MARKET ITEMS ON MY NEW F150 TRUCK. THIS HARD AUTOMATIC BRAKING HAPPENED TO ME ON FOUR DIFFERENT OCCASIONS DURING THE MONTH OF MARCH. IN EACH OF THE FOUR BRAKING EVENTS I WAS TRAVELING BETWEEN 65 AND 75 MPH ON STRAIGHT HIGH QUALITY ROADS IN ARIZONA. I WAS ALMOST REAR-ENDED THE LAST TIME IT HAPPENED SO I'M NO LONGER USING CRUISE CONTROL. AS OF TODAY 4/8 MY TRUCK IS AT THE MORGAN HILL FORD STORE IN MORGAN HILL CALIF FOR INSPECTION OF THIS DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853708April 6, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE IN PARK WITH THE DRIVER DOOR OPEN, TRUCK OFF, RADIO ON, CONFIRMED SHIFTER WAS IN PARK POSITION. I ACCIDENTALLY ENGAGED MANUAL TRANSMISSION CONTROL IN FRONT OF AND GEAR SELECTOR AT THUMB POSITION OF SHIFTER AS BOTH ARE UNAVOIDABLE. AS I WAS GETTING OUT TO REACH SOMETHING IN THE BACK SEAT, TRUCK RELEASED PARK AND ROLLED AWAY. IN ADDITION, WHILE DRIVING IN D (DRIVE) THUMB ACCIDENTALLY MADE CONTACT WITH (-) CONTROL AND QUICKLY DECELERATED TO A QUICK STALLED STOP, BEGINNING AT 50 MPH DOWN TO A STOP IN THE ROAD IN LESS THAN ONE QUARTER OF A MILE. M (MANUAL) SELECTOR IS AN OPTION ON THE PANEL, HOWEVER, BOTH THESE EVENTS HAPPENED WHILE IN P AND D, RESPECTIVELY. IN PARK THE TRUCK WAS IN A STALL AND STOPPED. IN D THE TRUCK WAS TRAVELING AT 50 MPH. THIS IS A SOFTWARE MALFUNCTION THAT IS ALLOWING AN OVERRIDE OF BRAKING WHILE IN PARK AND RAPID SHIFTING AT THE TOUCH OF ONE CONTROL THAT SITS UNDER THE DRIVERS THUMB.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852685March 31, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY 2016 F150 HAS ADAPTIVE CRUISE CONTROL ("ACC") THAT APPLIES BRAKES IN THE EVENT A VEHICLE IS DETECTED IN LANE AHEAD IN ORDER TO MATCH SPEED AND MAINTAIN SAFE DISTANCE. F150 ALSO HAS COLLISION AVOIDANCE SYSTEM THAT INCREASES SENSITIVITY OF BRAKES IF IMMINENT COLLISION IS DETECTED. 2015 FORD F150 HAS BEEN SUBJECT TO A RECALL (NHTSA CAMPAIGN NUMBER: 15V614000) TO FIX PROBLEMS WITH ACC - THE ACC MAY FALSELY DETECT AN OBSTACLE IN ITS PATH AND MAY UNEXPECTEDLY APPLY THE BRAKES INCREASING THE RISK OF A REAR-END COLLISION FROM A FOLLOWING VEHICLE. MY 2016 F150 WAS BUILT AFTER THE DATE COVERED BY THE RECALL HOWEVER IT EXHIBITS THE EXACT PROBLEM DESCRIBED IN THE RECALL I.E. THE PROBLEM CONTINUES TO EXIST WITH FORD'S ACC SYSTEM AND THE RECALL WAS INSUFFICIENT. IN MY CASE, ON FOUR SEPARATE OCCASIONS FROM 3/19 THROUGH 3/26/2016 THE ACC SYSTEM ACTIVATED UNEXPECTEDLY AND FOR NO REASON, CAUSING HEAVY BRAKING AND IN ONE CASE ALMOST CAUSING COLLISION WITH A FOLLOWING VEHICLE. THE COLLISION WARNING LIGHTS ALSO LIT UP - THIS SYSTEM MAY ITSELF HAVE INCREASED SEVERITY OF BRAKING. BRAKING EVENTS OCCURRED WITH TWO DIFFERENT DRIVERS, ON STRAIGHT FREEWAY, NO STEERING INPUT, NO BRIDGES, OR SAFETY BARRIERS TO CONFUSE THE ACC RADAR. IN ALL CASES WE WERE DRIVING IN LEFT LANE OF A TWO LANE FREEWAY, APPROACHING TO PASS A LARGE VEHICLE TRAVELLING IN RIGHT LANE - A SEMI-TRUCK IN TWO CASES, EMPTY CAR TRANSPORTER IN OTHER TWO. THE VEHICLE BEING PASSED WAS WELL IN ITS LANE AND NOT DRIFTING OVER OR PRESENTING ANY DANGER TO OUR VEHICLE. FORD'S RESPONSE HAS BEEN THAT THIS IS "NORMAL" AND WAS DUE TO OUR DRIVING ON A CURVE, OR OTHER VEHICLE DRIFTING OVER OR SOME ROAD "FURNITURE" LIKE A BRIDGE / BARRIER CONFUSING THE SYSTEM. HOWEVER, NONE OF THESE FACTORS APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851494March 24, 2016
STRUCTURE:BODY
AIR LEAKING NOISES AND HIGH PITCH WHISTLES AROUND DOORS WHEN MOVING OVER 40 MPH. FORD SAYS IT'S NORMAL AND I SHOULD GET USED TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838547February 26, 2016
STRUCTURE:BODY
SINCE 2015 FORD HAS HAD AN ISSUE WITH THE DOOR LOCKS NOT LATCHING IN COLD WEATHER. I HAVE OWNED MY VEHICLE FOR A MONTH AND A HALF AND HAVE TAKEN IT IN FOR SERVICE TWICE NOW FOR THE SAME ISSUE. MOISTURE GETS INTO THE LOCKING MECHANISM AND THEN FREEZES. AFTER OPENING THE DOOR THERE IS NO WAY OF CLOSING IT AS LATCHES DO NOT GRAB AGAIN OR ON THE OTHER HAND THEY DON'T RELEASE. TWICE NOW I HAVE BEEN OUT AND ABOUT AND HAD DOORS THAT WOULD NOT LATCH. I HAD TO DRIVE AROUND WITH MY 18 MONTH OLD SON'S DOOR HELD CLOSED WITH A RATCHET STRAP TO BE ABLE TO GET HOME SAFELY. THIS IS A MAJOR SAFETY ISSUE AND FORD NEEDS TO SOLVE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836771February 17, 2016
VISIBILITY/WIPER
MY AUTO DRIVER SIDE VIEW MIRROR DEFAULTS TO A POSITION WHICH I CANNOT SEE BEHIND ME EVERY TIME I USE THE VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT FORD MAY HAVE INTENTIONALLY SET THE MIRROR TO BEHAVE THIS WAY. I FORGET TO ADJUST THE SIDE VIEW MIRRORS WITH EACH ENTRY AND REALIZE THE MIRROR IS NOT ADJUSTED AFTER I AM ALREADY BACKING, SO I HAVE TO SLAM MY BRAKES TO STOP THE VEHICLE SO THAT I CAN ADJUST THE MIRROR TO BACK SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836297February 15, 2016
STRUCTURE:BODY
WHEN ITS COLD ONLY THEY WILL NOT SHUT THE DOOR WILL BOUNCE BACK. DEALER TRY TO DUPLICATE PROBLEM IN A WARM GARAGE AND PU NO PROBLEM FOUND ON WORK ORDER. I HAVE BEEN TO THE DEALER TWICE AND NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821524January 21, 2016
STRUCTURE:BODY
THIS VEHICLE AS DESCRIBED BY THE VEHICLE IDENTIFICATION NUMBER HAS A DRIVERS DOOR LATCH PROBLEM, DOOR WILL NOT CLOSE PROPERLY, WILL OPEN BY ITSELF WHEN MAKING A RIGHT TURN WHEN THE OUTSIDE TEMP IS BELOW FREEZING. THIS VEHICLE IS BRAND NEW SITTING ON THE DEALERS LOT, THERE IS AT LEAST 20 OTHER NEW VEHICLES ON THE LOT DOING THE SAME THING. THIS ISSUE SHOULD BE INVESTIGATED BEFORE SOMEONE GETS KILLED. I HAVE BEEN SELLING FORDS FOR THIRTY PLUS YEARS, ONE THING I HAVE LEARNED, THE MANUFACTURER WILL DO NOTHING ABOUT IT UNTIL SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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