Ford Expedition Service Bulletins
461 manufacturer communications on file.
- November 1, 2022•Document ID: 10226738Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51172
- Date Added:
- November 29, 2022
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may exhibit reduced or intermittent power steering assist levels at engine start up and vehicle not moving or Steering Assist Fault Service Required message in instrument panel cluster (IPC) with diagnostic trouble code (DTC) U2016:47 present in the Power Steering Control Module (PSCM). This may be due to PSCM software. To correct the condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 3504 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - November 1, 2022•Document ID: 10226737Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51171
- Date Added:
- November 29, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 (non-Lightning and non-3.5L PowerBoost), 2022 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator with diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. To correct the condition, update the ABS module to the latest software level using the appropriate scan tool. For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - October 18, 2022•Document ID: 10225799Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTASU3Expedition
- Date Added:
- November 4, 2022
- Manufacturer:
- FORD
SummarySoftware Update 3 for 2022 Model Year Expedition vehicles is now available. Quality Improvements Include: BlueCruise Map update to allow continued use or re-enable the BlueCruise feature.
Associated Products (1)Associated Documents - October 13, 2022•Document ID: 10224334Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 51131
- Date Added:
- October 19, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (22)2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 2 moreAssociated Documents - October 13, 2022•Document ID: 10224333Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 51130
- Date Added:
- October 19, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator equipped with SYNC Gen4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module (GWM) configuration. To correct the condition, perform the GWM-Gateway Module A (GWM) Configuration application using Ford Diagnosis and Repair System (FDRS).
Associated Products (2)Associated Documents - October 10, 2022•Document ID: 10222790Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51127
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update is coming on 14-Oct-2022 to remedy this concern. In the interim, remove fuse F24 in body control module (BCM) for two minutes and reinstall, the screens should power back on. Touch each display, select Settings > Network > Turn Off Wi-Fi. Customers can still use the HDMI, and USB ports to connect an external device but Amazon FireTV will not be available until the OTA update. After 14-Oct-2022, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their account. The Amazon entertainment system software OTA update will happen automatically as soon as account is connected.
Associated Products (2)Associated Documents - October 7, 2022•Document ID: 10222789Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:STARTER ASSEMBLY
- Mfr Comm. #:
- SSM 51122
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.
Associated Products (2)Associated Documents - October 6, 2022•Document ID: 10225542Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 22P08 S2
- Date Added:
- November 1, 2022
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update
Associated Products (4)Associated Documents - October 6, 2022•Document ID: 10222788Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 51120
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (31)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco+ 11 moreAssociated Documents - September 19, 2022•Document ID: 10220326Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51085
- Date Added:
- September 20, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It may also be beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (2)Associated Documents - September 5, 2022•Document ID: 10220379Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2339
- Date Added:
- September 23, 2022
- Manufacturer:
- FORD
SummarySome 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E stored in the powertrain control module (PCM) or transmission control module (TCM) after replacing the main control valve body. This may be due to software incompatibility between the replacement main control valve body solenoid strategy file and the PCM/TCM software. To correct this condition, follow the Service Procedure to enter only the 13-digit solenoid body strategy when downloading transmission strategy.
Associated Products (4)Associated Documents - August 22, 2022•Document ID: 10218607Service Bulletin/Repair InstructionsSERVICE BRAKES; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 51043
- Date Added:
- August 22, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 3.5L PowerBoost, 2022 F-150 Lightning and 2022 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. This condition does not affect brake system hydraulic functionality. Clear the DTC to restore ABS functionality. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in November 2022. Software will update automatically if the vehicle is connected to FordPass/LincolnWay. Monitor OASIS for additional information. Schedule a service appointment for customers that are not connected to FordPass/LincolnWay once the repair becomes available.
Associated Products (4)Associated Documents - August 3, 2022•Document ID: 10217834Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SSM 50994
- Date Added:
- August 15, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Mustang Mach-E, 2022 Expedition/F-150 Lightning vehicles equipped with the 15.5 inch center display screen may experience a blank or inoperative screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the center display screen in screen region where a soft button is expected to be displayed even though nothing is displayed on the center display screen. This concern may be intermittent and resetting the SYNC module (APIM) may temporarily restore screen function. To correct this condition, follow the Workshop Manual Section 415-00 to replace the 15.5 inch center display screen. For claiming, use base part 10D885 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - August 1, 2022•Document ID: 10218616Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2307
- Date Added:
- August 23, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles built on or before 22-Feb-2022 and 2022 Expedition/Navigator vehicles built on or before 01-May-2022 may experience a false alarm activation event with a trailer connected and/or a U0143:87 stored in the trailer module (TRM). Vehicles that exhibit a false alarm activation will also display a Security System Detected A Trailer Disconnect message in the FordPass app. This may be due to various software parameters in the TRM. To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).
Associated Products (4)Associated Documents - August 1, 2022•Document ID: 10217830Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50982
- Date Added:
- August 15, 2022
- Manufacturer:
- FORD
SummarySome 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
Associated Products (12)Associated Documents - July 29, 2022•Document ID: 10217028Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50975
- Date Added:
- August 2, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
Associated Products (27)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Expedition2021 Ford Explorer2021 Ford F-150+ 7 moreAssociated Documents - July 22, 2022•Document ID: 10216544Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50959
- Date Added:
- July 29, 2022
- Manufacturer:
- LINCOLN
SummarySome 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (12)Associated Documents - July 22, 2022•Document ID: 10216463Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- TSB 22-2295
- Date Added:
- July 28, 2022
- Manufacturer:
- LINCOLN
SummarySome 2021-2022 F-150, Mustang Mach-E and 2022 Expedition/Navigator vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. DTC B1578:78 may also set after an image processing module A (IPMA) on-demand self test is performed. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level.
Associated Products (4)Associated Documents - July 12, 2022•Document ID: 10216060Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- SSM 50937
- Date Added:
- July 20, 2022
- Manufacturer:
- LINCOLN
SummarySome 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures
Associated Products (6)Associated Documents - June 30, 2022•Document ID: 10215369Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- SSM 50904
- Date Added:
- July 6, 2022
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles built on or before 25-Mar-2022 may experience a fuel gauge that reads empty with DTC P0460:13. DTCs P0461/P0463 may also be present. This may be due to an open circuit in the fuel level sender (FLS). To correct the condition, replace the FLS using service part number NL1Z-9A299-A. Refer to Workshop Manual (WSM), Section 310-01. For claiming, use causal part 9A299 and applicable labor operations in Section 09 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents