Ford Expedition Service Bulletins
461 manufacturer communications on file.
- February 8, 2023•Document ID: 10232490Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- TSB 23-2040
- Date Added:
- March 4, 2023
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 built on or before 19-May-2022, Mustang Mach-E built on or before 04-May-2022 and 2022 Expedition/Navigator vehicles built on or before 13-May-2022 may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level.
Associated Products (4)Associated Documents - February 7, 2023•Document ID: 10232488Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB 23-2036
- Date Added:
- March 4, 2023
- Manufacturer:
- FORD
SummarySome 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.
Associated Products (6)Associated Documents - February 7, 2023•Document ID: 10232405Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 51346
- Date Added:
- March 4, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 Expedition vehicles may exhibit the liftgate spoiler contacting the roof during freezing temperatures when ice is present. Engineering is currently investigating this concern. To correct the condition, repair the spoiler and roof per Workshop Manual, Section 501-03/501-28. For claiming, use causal part 7844210.
Associated Products (2)Associated Documents - January 30, 2023•Document ID: 10230966Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 51322
- Date Added:
- February 2, 2023
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An Amazon over-the-air (OTA) software update was launched on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard as this system is a stand-alone feature. For frozen screens, remove fuse F24 in the body control module (BCM) for two minutes and reinstall, the screens should power back on. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon software OTA update will happen automatically as soon as Amazon account is connected. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (2)Associated Documents - January 30, 2023•Document ID: 10230964Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- SSM 51321
- Date Added:
- February 2, 2023
- Manufacturer:
- FORD
SummarySome 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. Switch and/or module replacement will not resolve this condition. Headlamp operation is not affected while the vehicle is ON. A new headlamp switch is currently under development to correct this condition. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment in May 2023, when parts are expected to become available. Follow up with the customer to confirm the appointment once OASIS is updated with the repair information.
Associated Products (2)Associated Documents - January 24, 2023•Document ID: 10230765Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- TSB 22-2260
- Date Added:
- January 31, 2023
- Manufacturer:
- FORD
SummarySome 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost and 2020-2021 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to high sulfur content in the fuel. To correct the condition, follow the Service Procedure to de-sulfate the catalytic converters.
Associated Products (2)Associated Documents - January 23, 2023•Document ID: 10230924Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 51311
- Date Added:
- February 2, 2023
- Manufacturer:
- LINCOLN
SummarySome 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward movement. To unlock the seat, tip the seat back fully forward and slide the seat fully forward to its end of track travel. This will allow the seat to then be free to move rearward. This operation is characteristic to the Easy Entry feature of the second row seats. Do not force the seat rearward while in the locked position as it can result in damage to the seat track. Refer to the vehicle's Owner's Manual for further details.
Associated Products (6)Associated Documents - January 19, 2023•Document ID: 10230835Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51306
- Date Added:
- February 2, 2023
- Manufacturer:
- FORD
SummarySome 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
Associated Products (18)2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator2021 Lincoln NavigatorAssociated Documents - December 20, 2022•Document ID: 10228881Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Mfr Comm. #:
- SSM 51265
- Date Added:
- January 6, 2023
- Manufacturer:
- LINCOLN
SummarySome vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
Associated Products (15)Associated Documents - December 20, 2022•Document ID: 10228808Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2494
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure. Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability. This may be due to an expired BlueCruise/ActiveGlide map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.
Associated Products (4)Associated Documents - December 16, 2022•Document ID: 10228879Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51262
- Date Added:
- January 6, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update was launched by Amazon on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand-alone feature. If the screens are frozen, remove fuse F24 in the body control module (BCM) for two minutes and reinstall, the screens should power back on. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
Associated Products (2)Associated Documents - December 16, 2022•Document ID: 10228876Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 51261
- Date Added:
- January 6, 2023
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (41)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-150+ 21 moreAssociated Documents - December 16, 2022•Document ID: 10228804Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2492
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator vehicles may experience Android Auto/Apple CarPlay connectivity concerns, or center display screen inoperative, frozen or blank. Navigator vehicles with power running boards may randomly not remember the enable/disable setting after a key cycle. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has been successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (2)Associated Documents - December 13, 2022•Document ID: 10228800Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
- Mfr Comm. #:
- TSB 22-2485
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.
Associated Products (15)Associated Documents - December 12, 2022•Document ID: 10228866Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51248
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)Associated Documents - December 9, 2022•Document ID: 10228857Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51243
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update was launched by Amazon on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand-alone feature. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
Associated Products (2)Associated Documents - December 7, 2022•Document ID: 10228852Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51235
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check the condition of the wiring harness and connections at the ELSD and the differential control module rear (DCMR). If no problems are found, clear the DTC and test drive. If the condition returns, refer to Workshop Manual (WSM), Section 205-02B.
Associated Products (2)Associated Documents - December 1, 2022•Document ID: 10228961Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE; SERVICE BRAKES
- Mfr Comm. #:
- 22OTA22PU1010MIL
- Date Added:
- January 7, 2023
- Manufacturer:
- FORD
SummaryPriority Update 22-PU1010-MIL-LT for 2022 Expedition and Navigator vehicles is now available. Quality improvements include: -Electronic Brake Boost (EBB) interaction enhancement durring neutral tow operation. -Robustness change to brake fluid viscosity algorithm for low temperature compensation to prevent false DTC activation.
Associated Products (2)Associated Documents - December 1, 2022•Document ID: 10228846Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 51228
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (22)2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 2 moreAssociated Documents - November 23, 2022•Document ID: 10226956Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 22G02
- Date Added:
- December 2, 2022
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Expedition Vehicles Rear Climate Control Module Retrofit n all of the affected vehicles, a global supply shortage of semiconductor chips caused unavailability of the rear heating, ventilation and air conditioning control (RHVAC) module for certain vehicles.
Associated Products (1)Associated Documents