2021 Audi e-tron Central Locking System Complaint

What Owners Are Reporting

An owner of a 2021 Audi e-tron has filed a 2021 Audi e-tron complaint with the National Highway Traffic Safety Administration (NHTSA) regarding a malfunction in the vehicle's central locking system. The complaint describes a situation where the central locking system does not properly communicate with the keyfob, preventing the doors from unlocking as intended. The owner noted that if they accidentally touch the door handle incorrectly, the doors can lock, and the unlock feature becomes unresponsive.

Severity and Safety Concerns

This issue presents a significant safety concern. The complainant highlighted an incident where their child was in a car seat in the rear, and the inability to unlock the doors could lead to a child becoming trapped. Such a scenario could be particularly dangerous in an emergency or if the vehicle's interior becomes excessively hot or cold.

Component Implicated

The reported problem points to a fault within the vehicle's ELECTRICAL SYSTEM, specifically concerning the central locking mechanism and its interaction with the keyfob. The exact nature of the communication failure between these components is not yet detailed, but it impacts a fundamental safety and convenience feature of the vehicle.

If You've Experienced This

If you own a 2021 Audi e-tron and have encountered similar issues with your central locking system or keyfob, it is important to report your experience. Filing a 2021 Audi e-tron complaint with NHTSA helps the agency identify potential safety defects and can lead to further investigation or recalls. You can submit a complaint directly on the NHTSA website, providing as much detail as possible about the circumstances of the malfunction.

Source: NHTSA Complaint 11702257.