2024 Jeep Wrangler PHEV Tire Rub Splash Shield Issue

Understanding Manufacturer Communication 10251766

This manufacturer communication, identified as NHTSA ID 10251766, provides guidance to Jeep dealerships regarding a specific customer concern on the 2024 Jeep Wrangler PHEV. The communication focuses on addressing instances of "tire rub" that may involve the vehicle's front splash shield.

Symptoms

Owners of a 2024 Jeep Wrangler PHEV might notice a "tire rub" issue. This typically manifests as a sound or physical contact between the tire and the vehicle's body or suspension components, specifically the front splash shield.

Dealer Instructions for Repair

For a customer concern of "tire rub" on the 2024 Jeep Wrangler PHEV, this manufacturer communication outlines a specific procedure for technicians. Prior to replacing the LT splash shield, identified by Part # 68469509AC, dealers are instructed to contact FCA for consultation. If no response is received within 15 minutes, the repair can proceed.

Affected Part

The component specifically mentioned in this communication is the LT splash shield, which has a part number of 68469509AC. This part is part of the vehicle's structure and is located at the front.

What Owners Should Know

If you own a 2024 Jeep Wrangler PHEV and experience a "tire rub" issue, especially one you suspect is related to the front splash shield, you should schedule an appointment with your authorized Jeep dealer. Be aware that your dealer may need to consult with FCA before proceeding with any replacement of the LT splash shield (Part # 68469509AC), as per manufacturer communication 10251766. This internal process is designed to ensure the correct diagnostic and repair steps are followed.

SOURCE: NHTSA ID: 10251766