2024 Jeep Wrangler PHEV Tire Rub Splash Shield Issue
A manufacturer communication, NHTSA ID 10251766, addresses a customer concern of tire rub on the 2024 Jeep Wrangler PHEV. This document provides specific instructions for dealers regarding the replacement of the LT splash shield (Part # 68469509AC).
Understanding Manufacturer Communication 10251766
This manufacturer communication, identified as NHTSA ID 10251766, provides guidance to Jeep dealerships regarding a specific customer concern on the 2024 Jeep Wrangler PHEV. The communication focuses on addressing instances of "tire rub" that may involve the vehicle's front splash shield.
Symptoms
Owners of a 2024 Jeep Wrangler PHEV might notice a "tire rub" issue. This typically manifests as a sound or physical contact between the tire and the vehicle's body or suspension components, specifically the front splash shield.
Dealer Instructions for Repair
For a customer concern of "tire rub" on the 2024 Jeep Wrangler PHEV, this manufacturer communication outlines a specific procedure for technicians. Prior to replacing the LT splash shield, identified by Part # 68469509AC, dealers are instructed to contact FCA for consultation. If no response is received within 15 minutes, the repair can proceed.
Affected Part
The component specifically mentioned in this communication is the LT splash shield, which has a part number of 68469509AC. This part is part of the vehicle's structure and is located at the front.
What Owners Should Know
If you own a 2024 Jeep Wrangler PHEV and experience a "tire rub" issue, especially one you suspect is related to the front splash shield, you should schedule an appointment with your authorized Jeep dealer. Be aware that your dealer may need to consult with FCA before proceeding with any replacement of the LT splash shield (Part # 68469509AC), as per manufacturer communication 10251766. This internal process is designed to ensure the correct diagnostic and repair steps are followed.
SOURCE: NHTSA ID: 10251766
Frequently Asked Questions
- What is manufacturer communication 10251766 about?
- Manufacturer communication 10251766 addresses a specific issue of "tire rub" on the 2024 Jeep Wrangler PHEV, providing instructions to dealerships on how to handle the replacement of the LT splash shield (Part # 68469509AC).
- What should I do if my 2024 Jeep Wrangler PHEV has tire rub?
- If your 2024 Jeep Wrangler PHEV is experiencing "tire rub", especially if it seems to involve the front splash shield, you should take your vehicle to an authorized Jeep dealership for inspection and repair. They will follow the guidelines in manufacturer communication 10251766.
- Which part is affected by the tire rub issue?
- The specific part mentioned in manufacturer communication 10251766 related to the tire rub concern is the LT splash shield, which has a part number of 68469509AC.
- Will my dealer need special authorization to fix the tire rub?
- Yes, according to manufacturer communication 10251766, dealers are instructed to contact FCA before replacing the LT splash shield (Part # 68469509AC) for a "tire rub" concern. If they don't receive a response within 15 minutes, they can proceed with the repair.
What Jeep Wrangler owners report
Counted from the records in our database across 41 model years.
- 18,838
- Owner complaints
- 104
- Recalls
- 2,758
- Service bulletins
- 572
- Crashes reported
- 552
- Fires reported
- 435
- Injuries reported
The 2024 model year
970 complaints, the 4th most of 41 model years on file. Owners reported 14 crashes, 13 fires and 7 injuries for this year, which also has 14 recalls on file.
Structure, the system this article covers, accounts for 724 of 18,838 complaints (4%), including 2 for 2024.
Complaints by model year
| 2006 | 730 | |
|---|---|---|
| 2007 | 1,750 | |
| 2008 | 1,904 | |
| 2010 | 686 | |
| 2012 | 836 | |
| 2014 | 658 | |
| 2018 | 1,827 | |
| 2019 | 747 | |
| 2021 | 963 | |
| 2024 | 970 |
Most-reported systems
- Steering — 3,929
- Electrical System — 3,613
- Power Train — 2,470
- Engine — 2,406
- Fuel System — 2,015
Latest recalls for the 2024 model year
- 26V363000 — Steering (Jun 2026) — Park outside
- 26V327000 — Back Over Prevention (May 2026)
- 25V766000 — Engine (Nov 2025)
Recent owner reports about structure
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times.
Read owner complaints →I had several safety concerns regarding the 2024 Jeep Wrangler that I purchased and subsequently traded in after only 31 days due to multiple issues that I believe may compromise vehicle safety.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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