2021-2022 Hyundai Anti-Theft Software Upgrade Campaign 993

Hyundai has initiated a significant effort, Campaign 993, to address a rise in thefts targeting certain Hyundai vehicles that lack an engine immobilizer. This campaign provides a free anti-theft software upgrade and includes the installation of anti-theft window decals. The issue gained prominence due to social media trends highlighting the vulnerability of these vehicles.

This best practices guide, referencing TSB 23-01-014H-4, outlines the procedures for dealers to assist customers with questions regarding Campaign 993 and the broader immobilizer issue. The Hyundai anti-theft software upgrade aims to bolster vehicle security for affected models.

Understanding the Anti-Theft Vulnerability

Certain Hyundai vehicles manufactured between 2011 and 2022 were not equipped with an engine immobilizer. An engine immobilizer is an electronic security device that prevents the engine from starting unless the correct key (transponder or smart key) is present. While these vehicles met all Federal Motor Vehicle Safety Standards at the time of production, a social media trend has exploited this lack of an immobilizer, leading to increased theft attempts.

Vehicles with a push-button ignition or an immobilizer lamp in the instrument cluster are already equipped with an immobilizer and are generally not affected by this specific vulnerability. However, some of these vehicles might still have an open Campaign 993, which can be closed by submitting an inspection-only claim as detailed in the related Technical Service Bulletin (TSB).

Repair Procedure Summary

For eligible vehicles, the repair involves upgrading the Integrated Body Control Unit (IBU) or Body Control Module (BCM) software. This upgrade enhances the existing OEM Hyundai burglar alarm system operation and ignition start logic. Following the software update, anti-theft decals are installed on the front driver's-side and front passenger-side windows. This entire procedure, including the Hyundai anti-theft software upgrade and decal installation, is performed at no charge to the owner.

Dealers use the WebDCS Vehicle Information Screen to check a vehicle's eligibility by VIN. The software availability dates vary by model, with some updates becoming available as early as February 13, 2023, and others by April 13, 2023. The repair time is estimated at 0.3 to 0.4 labor hours, depending on the specific Elantra model.

Important Warnings and Owner Information

Owners should be aware of several critical points regarding the Hyundai anti-theft software upgrade and their vehicle's security:

• Key Fob Usage After Upgrade: Once the software upgrade is complete, you must use the key fob button to lock and unlock your vehicle to activate and deactivate the enhanced anti-theft system. Using the mechanical door lock alone may not activate the system, and your vehicle may not start.
• Disarming Before Starting: After activating the anti-theft software with the key fob, you must use the key fob to first disarm the system before attempting to start the vehicle.
• Aftermarket Systems: If your vehicle has an aftermarket security or remote start system installed, the BCM software upgrade may interfere with its normal operation. It is recommended to discuss this with your dealership.
• Window Tint: If your vehicle has aftermarket window tint, the application of the anti-theft decals could potentially damage the tint if you attempt to remove them later.
• Declining the Upgrade: Owners can decline the enhanced anti-theft software upgrade and/or decal installation. If you choose to do so, the dealership will document your decision on the Repair Order.

Solutions for Vehicles Not Eligible for Software Upgrade

Some 2011-2022 model year vehicles without engine immobilizers cannot accommodate the software upgrade. For these owners, Hyundai offers alternative security enhancements:

Hyundai Accessory Security Kit

As an option for certain 2016-2022 model year vehicles, a Hyundai Accessory Security Kit (Part Number: 00F67-AU200) can be purchased and installed. This kit is designed to deter theft by adding features such as a tilt sensor, an auditory 'glass break' sensor, and an impact sensor. It activates a siren and interrupts the starter signal. The kit's MSRP is $170, not including installation costs, and is available at Hyundai dealerships and authorized Compustar installers.

Important Notes for Accessory Security Kit Owners:

• The accessory kit can only be armed and disarmed with its new transmitter fobs. Your original vehicle fobs may unlock the doors but will not arm or disarm the system, which could lead to false alarms.
• This system does not have a manual deactivation switch. If the transmitter fob batteries fail, you will not be able to arm or disarm the system. Always ensure your fobs have fresh, strong batteries.
• Installation of this kit is not covered under warranty, as Hyundai considers these thefts unrelated to a malfunction or defect in the vehicle's original security features.

Steering Wheel Lock Program

Hyundai is collaborating with local law enforcement to provide free steering wheel locks to customers in affected areas. Owners should contact their local law enforcement for availability. Additionally, Hyundai will reimburse owners of 2011-2022 model year vehicles without immobilizers that cannot receive the software upgrade for their purchase of a steering wheel lock. Reimbursement instructions are available on the Hyundai USA website or by contacting Hyundai Customer Care at 888-498-0390.

Required Tools or Parts

For the software upgrade, the primary