2022-2023 Audi e-tron GT 91VT Service Package Update

What is the 91VT Service Package Update?

Audi has issued a dealer communication regarding a new service package, identified as UPDATE 91VT or Customer Satisfaction Package – (NVLW), for its 2022-2023 e-tron GT and RS e-tron GT vehicles. This Audi e-tron GT 91VT update is designed to address specific conditions and implement remedies to ensure these vehicles meet Audi's high quality expectations.

This service package is not a recall but an update to improve vehicle performance or address potential issues proactively. It became available for implementation starting September 04, 2024. Dealers are instructed to refer to the 91VT bulletin for detailed criteria and remedies.

Important Information for Owners

Owners of affected vehicles should be aware of several key points regarding this Audi e-tron GT 91VT update:

• No Owner Notification Letters: Unlike recalls, Audi will not be sending notification letters to consumers for this Customer Satisfaction Package. Owners will need to proactively check with their dealership.
• Dealer Inventory Restrictions: "Affected vehicles in dealer inventory cannot be delivered to consumers until this Update is completed." This means any new or certified pre-owned e-tron GT or RS e-tron GT currently at a dealership must receive the 91VT update before it can be sold or delivered.
• Mandatory During Service Visits: If your vehicle is brought to a workshop for maintenance or any other service, and the update code for this action appears as open in ELSA, the work should be completed during that visit.

Repair Procedure Overview

The repair involves applying the service package as detailed in the 91VT bulletin. Technicians are directed to consult ELSA and Service References in Elsa2Go for comprehensive repair and claiming instructions. The specific materials required for the update are outlined in a separate technical bulletin.

Dealers are required to check their daily campaign open inventory reports or the OMD system to identify all affected vehicles in their inventory. The update must be performed on these vehicles "before delivery to consumers" to ensure Audi's quality standards are met.

How to Check if Your Vehicle Needs the Update

Since owners will not receive direct notifications, it is recommended to contact your authorized Audi dealership. Provide your vehicle's VIN, and the service department can check Audi's ELSA system to determine if your 2022-2023 Audi e-tron GT or RS e-tron GT is subject to the Audi e-tron GT 91VT update.

This proactive check ensures your vehicle receives the necessary updates to maintain optimal performance and compliance with Audi's standards.

Source: NHTSA ID: 11009243