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2021-2026 Audi Overhead View Camera System Fault TSB

Audi has released Technical Service Bulletin 2076264/5 to address issues with the overhead view camera system in various 2021-2026 models. Symptoms include a steamed-up camera or a non-functional system, often accompanied by specific DTCs such as B127C04 or B200FFA.

Byeditor sarah mitchell2021 Audi e-tron
2021 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11028468
B127C04C12AE02B127C4BB127D04C12AF02B127D4BB127E04C12B002B127E4BB127F04
Audi A6
2021–2025
Audi A6 allroad
2021–2026
Audi A7
2021–2025
Audi A7 e
2021–2022
Audi A8 L e
2021
Audi e-tron
2022–2023
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Audi e-tron GT
2022–2026
Audi e-tron Sportback
2021–2022
Audi Q7
2021–2026
Audi Q8
2021–2026
Audi RS 6 Avant
2021–2026
Audi RS 7
2021–2026
Audi RS e-tron GT
2022–2026
Audi RS Q8
2021–2026
Audi S6
2021–2025
Audi S7
2021–2025
Audi S8
2021–2026
Audi SQ7
2021–2026
Audi SQ8
2021–2026

Audi has issued Technical Service Bulletin (TSB) 2076264/5 to address concerns regarding the overhead view camera system in various 2021-2026 models. Owners may experience a steamed-up camera or a complete failure of the system. This TSB outlines diagnostic steps and repair procedures to resolve the issue.

Symptoms

Owners of affected vehicles may observe one or more of the following issues related to the overhead view camera system:

  • One or more overhead view cameras appear steamed up.
  • The entire overhead view camera system does not work, either intermittently or constantly.
  • Individual overhead view cameras are non-functional, either intermittently or constantly.
  • Multiple overhead view cameras are not working, either intermittently or constantly.

Fault Codes / DTCs

When an Audi e-tron overhead camera fault occurs, technicians may find one or more of the following Diagnostic Trouble Codes (DTCs) logged in the driver assist systems control unit -J1121- (diagnostic address 00A5):

Code Description Module
B127C04 Front overhead view camera - Defective J1121
C12AE02 Front overhead view camera - Video cable signal malfunction J1121
B127C4B Front overhead view camera - Excessive temperature J1121
B127D04 Rear overhead view camera - Defective J1121
C12AF02 Rear overhead view camera - Video cable signal malfunction J1121
B127D4B Rear overhead view camera - Excessive temperature J1121
B127E04 Left overhead view camera - Defective J1121
C12B002 Left overhead view camera - Video cable signal malfunction J1121
B127E4B Left overhead view camera - Excessive temperature J1121
B127F04 Right overhead view camera - Defective J1121
C12B102 Right overhead view camera - Video cable signal malfunction J1121
B127F4B Right overhead view camera - Excessive temperature J1121
B200FFA Internal malfunction, symptom 282648/282649 J1121

Diagnosis / Trigger Conditions

Before proceeding with the TSB, it is crucial to ensure that Campaign 90TV recall has already been performed on the vehicle. Additionally, the software on the driver assist systems control unit J1121 must correspond to one of the following versions: 0511, 0385, or 0367.

The TSB notes that deviations in the diagnostic capabilities of the J1121 control unit, along with issues like a faulty camera, short circuit in video cables, or water ingress, can lead to partial or complete failure of the overhead view camera system and trigger the listed DTCs.

Repair Procedure Summary

This TSB outlines a multi-step repair process, emphasizing that replacing the driver assist systems control unit J1121 without clear findings will not resolve the issue. The vehicle must enter bus sleep mode during checks to reinitialize the overhead view camera system.

  1. Check Repair History: Verify if previous repairs described in steps 2 and 3.1/3.2 have been performed.
  2. Replace Exterior Mirror Mountings: If the issue persists, both exterior mirror mountings should be replaced according to the Workshop Manual.
  3. Replace All Video Cables: This step is divided based on the vehicle model:
    • For A6, A7, and A8 models (Step 3.1): If the problem continues after replacing the exterior mirror mountings, replace the wiring harness for both the driver door and the front passenger door. This involves replacing wiring harness part numbers such as XXX.971.029.XX and XXX.971.030.XX (as shown in Figure 1 and Figure 4 of the TSB).
    • For Q7PU, Q8, e-tron, and e-tron GT models (Step 3.2): If the issue persists after replacing the exterior mirror mountings, replace all video cables between the ZFAS control unit and the left and right exterior mirrors (R244 and R245). This requires using specific adapter cables from ETKA diagram 971-805 (illustrated in Figure 2 of the TSB). The faulty cable should remain in the vehicle, with new cables routed along the interior wiring harness (Figure 3).

If the complaint persists even after completing all applicable steps in this TSB, technicians are instructed to submit a technical repair query to the Technical Assistance Center (TAC).

Required Tools or Parts

Specific parts and diagrams mentioned in the repair procedure include:

  • Wiring harness for driver door: XXX.971.029.XX (diagram 972-033 / 972-330)
  • Wiring harness for front passenger door: XXX.971.030.XX (diagram 972-035 / 972-350)
  • Adapter cables from ETKA diagram 971-805 for vehicle interior wiring harness (for Q7PU, Q8, e-tron, e-tron GT models).

Owner Action

If you are experiencing an Audi e-tron overhead camera fault or any of the symptoms described, it is recommended to schedule an appointment with an authorized Audi service center. Provide them with details of the symptoms and any warning lights or messages observed. While the TSB provides detailed repair instructions for technicians, it is informational only if your vehicle is outside of its warranty period. The service center will be able to diagnose the specific cause and perform the necessary repairs.

NHTSA ID: 11028468

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Frequently Asked Questions

What does a B127C04 fault code mean in my Audi?
A B127C04 fault code typically indicates a defective front overhead view camera in your Audi. This is one of several diagnostic trouble codes (DTCs that can be logged when the overhead view camera system is malfunctioning.
Why is my Audi's overhead view camera steamed up or not working?
According to Audi TSB 2076264/5, issues like a steamed-up or non-functional overhead view camera can be caused by a faulty camera, a short circuit in the video cable, water ingress, or an internal malfunction within the driver assist systems control unit J1121.
Will replacing the J1121 control unit fix my Audi's overhead camera problem?
The TSB explicitly states that replacing the driver assist systems control unit J1121 without clear findings will NOT resolve the issue. The repair procedure focuses on diagnosing and addressing specific component failures like exterior mirror mountings or video cables first.
What is Campaign 90TV and how does it relate to my overhead camera issue?
Campaign 90TV is a recall that must be performed before technicians can proceed with the diagnostic and repair steps outlined in TSB 2076264/5 for the overhead view camera system. It's a prerequisite for addressing the camera fault.

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