Bollettino di servizio

2019-2026 Audi Overhead Camera System Fault TSB

Audi has released Technical Service Bulletin 2076264/5 to address issues with the overhead view camera system in various models from 2019-2026. Symptoms include steamed-up cameras or system malfunctions, often accompanied by specific DTCs.

Byeditor sarah mitchell2023 Audi e-tron
2023 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11028468
2076264/5B127C04C12AE02B127C4BB127D04C12AF02B127D4BB127E04C12B002B127E4B
Audi A6
2021–2025
Audi A6 allroad
2021–2026
Audi A7
2021–2025
Audi A7 e
2021–2022
Audi A8 L e
2021
Audi e-tron
2021–2022
Mostra altri 13
Audi e-tron GT
2022–2026
Audi e-tron Sportback
2021–2022
Audi Q7
2021–2026
Audi Q8
2021–2026
Audi RS 6 Avant
2021–2026
Audi RS 7
2021–2026
Audi RS e-tron GT
2022–2026
Audi RS Q8
2021–2026
Audi S6
2021–2025
Audi S7
2021–2025
Audi S8
2021–2026
Audi SQ7
2021–2026
Audi SQ8
2021–2026

Audi has issued Technical Service Bulletin (TSB) 2076264/5, released on January 30, 2026, to address common issues with the overhead view camera system in a wide range of models from 2019 to 2026. This bulletin outlines detailed diagnostic procedures and repair steps for conditions such as a steamed-up camera or a completely non-functional system. Owners experiencing an Audi overhead camera fault should be aware of this TSB.

Revision History of TSB 2076264/5

This Technical Service Bulletin has undergone several revisions to ensure accuracy and completeness:

  • Revision 5: Updated the verbiage for the Condition and Measure sections.
  • Revision 4 (December 3, 2025): Revised the Warranty section, specifically updating accounting instructions.
  • Revision 3 (October 24, 2025): Revised the header to include additional model years.

Symptoms of an Overhead Camera Fault

Owners may notice one or more of the following issues with their vehicle's overhead view camera system, indicating a potential Audi overhead camera fault:

  • Steamed-up Camera: One of the overhead view cameras appears "steamed up," obscuring the image or making it blurry.
  • System Malfunction: The entire overhead view camera system "does not work," which can manifest as an intermittent or static issue.
  • Individual Camera Failure: A single overhead view camera "does not work," either intermittently or constantly.
  • Multiple Camera Failure: Several overhead view cameras "do not work" correctly.

These symptoms often point to a problem within the driver assist systems control unit J1121 or related components.

Diagnostic Trouble Codes (DTCs)

When an Audi overhead camera fault occurs, one or more of the following Diagnostic Trouble Codes (DTCs) may be logged in the driver assist systems control unit -J1121- (diagnostic address 00A5):

Position Defective Video cable signal malfunction Excessive temperature
Front overhead view camera B127C04 C12AE02 B127C4B
Rear overhead view camera B127D04 C12AF02 B127D4B
Left overhead view camera B127E04 C12B002 B127E4B
Right overhead view camera B127F04 C12B102 B127F4B

Additionally, an internal malfunction code may be present:

  • B200FFA: Internal malfunction, symptom 282648/282649.

These DTCs help technicians pinpoint the exact nature of the camera system issue, whether it's a defective camera, a video cable signal problem, or an internal control unit malfunction.

Prerequisites for Diagnosis and Repair

Before performing any repairs related to TSB 2076264/5, specific conditions must be met to ensure proper diagnosis and resolution:

  • Campaign 90TV Recall: It is mandatory that the Campaign 90TV recall has already been performed on the vehicle. If not, this recall must be completed first.
  • J1121 Control Unit Software: The software on the driver assist systems control unit J1121 must correspond with one of the following versions for diagnostic address 00A5 (Front sensors for driver assistant systems): 0511, 0385, or 0367.

Important Warnings for Owners and Technicians

Audi has issued several critical notices within TSB 2076264/5 that owners and technicians must heed:

  • Bus Sleep Mode for Reinitialization: "Please note that during the checks the vehicle must enter bus sleep mode so that the overhead view camera system is reinitialized." This action is crucial for proper system reset. "Replacing driver assist systems control unit -J1121- without clear findings will NOT resolve the issue."
  • Model-Specific Repair Steps: "Must be observed! Step 3 consists of two parts: Step 3.1 only applies to the A6 / A7 / A8 Step 3.2 only applies to the Q7PU / Q8 / e-tron / e-tron GT." It is vital to follow the correct procedure for your specific vehicle.
  • Conditional Video Cable Replacement: "The video cables should only be replaced if the issue persists after replacing the exterior mirror mountings (refer to step 2)." This prevents unnecessary parts replacement.
  • Persistent Issues: "Should the complaint persist after completing this TSB, please submit a technical repair query to Technical Assistance Center (TAC)." This ensures that complex or unusual cases receive further expert guidance from Audi.
  • Warranty Information: "If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only," meaning repairs may not be covered under warranty.

Detailed Repair Procedure

The repair process detailed in TSB 2076264/5 involves several steps, depending on the specific symptoms and diagnostic findings. The overall goal is to address the root cause of the Audi overhead camera fault.

Step 1: Checking Repair History

Before proceeding with any physical repairs, technicians must review the vehicle's repair history. This check determines if any of the subsequent repair steps (Step 2, Step 3.1, or Step 3.2) have already been performed. If previous repairs are documented, technicians should continue with the necessary remaining steps.

Step 2: Replacing Exterior Mirror Mountings

If indicated by the diagnostic process, both exterior mirror mountings must be replaced. This procedure should be performed according to the detailed instructions provided in the Workshop Manual. This step addresses potential issues stemming from these components that could affect camera function.

Step 3: Replacing Video Cables (Model-Specific)

This is a critical step, which is divided by vehicle model line to ensure the correct components are addressed.

Step 3.1: Applicable to A6, A7, and A8 Models

If the Audi overhead camera fault persists after Step 2, technicians should replace the wiring harness for both the driver door and the front passenger door. The specific components for these wiring harnesses are part numbers XXX.971.029.XX (for the driver door) and XXX.971.030.XX (for the front passenger door). These parts are referenced in diagrams 972-033 / 972-330 and 972-035 / 972-350, respectively. Figure 1 and Figure 4 in the TSB illustrate these wiring harnesses and their connections within the door structure.

Step 3.2: Applicable to Q7PU, Q8, e-tron, and e-tron GT Models

For these models, if the problem continues after Step 2, all video cables between the driver assist systems control unit J1121 and the left and right overhead view cameras (-R244- and -R245-) must be replaced. Technicians are instructed to use specific adapter cables from ETKA diagram 971-805. These adapter cables are designed for the vehicle interior wiring harness, connecting to the front and rear cameras, and to the left door coupling point TTVL and the right door coupling point TTVR. Figure 2 in the TSB provides a visual guide to these adapter cables, showing their various connector versions (Items 1-5 define adaptation, Item 6 determines length). Figure 3 shows the routing of the interior wiring harness within the vehicle chassis. It's important that the connectors are unplugged from the faulty cable, but the cable itself must remain in the vehicle, as detailed in parts bulletin 0-413.

Required Tools and Parts

Specific parts and diagrams are referenced for this repair:

  • Wiring Harnesses (for A6, A7, A8): Part numbers XXX.971.029.XX (driver door) and XXX.971.030.XX (front passenger door) are required. These are detailed in diagrams 972-033 / 972-330 and 972-035 / 972-350.
  • Adapter Cables (for Q7PU, Q8, e-tron, e-tron GT): Adapter cables from ETKA diagram 971-805 are necessary. These cables are designed for the vehicle interior wiring harness.
  • Parts Bulletin: Reference is made to parts bulletin 0-413 for specific instructions regarding cable replacement.

Warranty and Labor Operations

This TSB includes specific warranty claim information and labor operations:

  • Claim Type: If the vehicle is outside of its warranty period, this Technical Service Bulletin is informational only.
  • Service Number: 9128
  • Damage Code: 0055

All warranty claims must comply with the Audi Warranty Policies and Procedures Manual and are subject to review and audit by Audi Warranty.

Labor Operations (Time Units - TU)

Operation Description Labor Operation Code Time Units (TU) / Notes
Check overhead view camera 9083 0199 Bill according to time required; clearly documented
Remove and install overhead view camera 9083 19xx See SRT with associated operations
Adjust overhead view camera 9083 1550 See SRT with associated operations
GFF / Guided Functions 0150 0060 Time stated on the diagnostic protocol
Check vehicle (bus sleep mode) 0689 0199 10 TU
Remove and install driver assist systems control unit (if removed for checks) 9093 19xx See SRT with associated operations
Replace 2 exterior mirrors (A6, A7, A8) 6689 5699 150 TU
Replace 2 exterior mirrors (Q7) 6689 5699 120 TU
Replace 2 exterior mirrors (Q8) 6689 5699 130 TU
Replace 2 exterior mirrors (e-tron) 6689 5699 150 TU
Replace 2 exterior mirrors (e-tron GT) 6689 5699 150 TU
Replace 2 door wiring harnesses (A8) 9732 5699 220 TU
Replace 2 door wiring harnesses (A6) 9732 5699 150 TU
Adjust overhead view camera (if required for Step 3.1) 9083 1550 See SRT with associated operations
Repair overhead view camera (e-tron GT) 9083 4199 410 TU
Repair overhead view camera (e-tron / Q8 e-tron) 9083 4199 480 TU
Repair overhead view camera (Q7/Q8) 9083 4199 950 TU
Repair overhead view camera (if required for Step 3.2) 9083 1550 See SRT with associated operations

What to Do if the Issue Persists

Should the Audi overhead camera fault persist after all the outlined steps in TSB 2076264/5 have been completed, technicians are advised to submit a technical repair query to the Technical Assistance Center (TAC). This ensures that complex or unusual cases receive further expert guidance from Audi.

NHTSA ID: 11028468

Galleria

2 immagini

Frequently Asked Questions

What are the common symptoms of an Audi overhead camera fault?
Common symptoms include one or more overhead view cameras appearing "steamed up," the entire overhead view camera system "does not work" (intermittent or static), or individual cameras failing to function.
Which DTCs are associated with overhead camera issues in Audi vehicles?
DTCs such as B127C04 (defective front camera), C12AE02 (front camera video cable signal malfunction), and B127C4B (front camera excessive temperature) are commonly associated. An internal malfunction code B200FFA may also be present, logged in the driver assist systems control unit J1121.
Is there a specific recall that needs to be completed before addressing the overhead camera fault?
Yes, it is only permitted to perform the repairs outlined in TSB 2076264/5 if the Campaign 90TV recall has already been performed on your vehicle.
Will replacing the driver assist systems control unit J1121 resolve the overhead camera issue?
According to the TSB, "Replacing driver assist systems control unit -J1121- without clear findings will NOT resolve the issue." The vehicle must enter bus sleep mode during checks to reinitialize the camera system properly.
Are the repair steps for the overhead camera fault the same for all Audi models?
No, Step 3 of the repair procedure is model-specific. Step 3.1 applies to A6, A7, and A8 models, while Step 3.2 is for Q7PU, Q8, e-tron, and e-tron GT models, involving different wiring and cable replacements.

Altre revisioni di questo TSB

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