2022-2024 Audi MIB3 Infotainment and Connectivity Update TSB

Symptoms of Infotainment and Connectivity Issues

Owners of affected 2022-2024 Audi vehicles may experience various complaints related to their infotainment and connectivity systems. These can include issues with audio, video, television, telephone operation, radio, navigation, MMI functions, screen settings, and overall system functionality. The Audi e-tron MIB3 update aims to resolve these broad complaints.

Specific reported issues can involve:

• Audio playback and settings
• Infotainment system operation with multifunction steering wheel
• Error messages related to control modules or services after software updates
• Problems with instrument cluster displays and screens
• Telephony and navigation mode malfunctions
• Online Services and Telematics issues
• Operation, control, and speech input problems
• Media playback difficulties
• Malfunction display symbols or interference with emergency call service
• Controlling infotainment with buttons, controls, or screen
• Radio operation issues

Affected Systems and Control Units

This TSB details software updates for customer service packages impacting the MIB3 infotainment system and associated connectivity components. The updates target specific control units within the vehicle.

The control units that may receive updates as part of these service packages include:

• 0x005F: Control unit 1 for information electronics
• 0x0075: Emergency call module and communication unit
• 0x0693: Volume regulator

These updates are designed to improve the functionality and address issues within the infotainment and connectivity systems across the MLB and MQB vehicle platforms.

Repair Procedure Summary

This Technical Service Bulletin (TSB 2076404/5) serves as an overview for upcoming customer service updates. It indicates that the customer service package will be divided into two distinct packages, depending on the specific vehicle model. These packages contain the latest target software for the affected control units.

For detailed repair instructions and warranty accounting, technicians are directed to refer to other specific TSBs:

• TSB 2079133: This bulletin covers the "91 MMI software update, connectivity box for MIB3 vehicles (NAR version ST37)" for models such as the A4, A5, A6, A7, A8, Q3, Q5, Q7, Q8, e-tron Quattro/Sportback, and Q8 e-tron.
• TSB 2079134: This bulletin details the "91 MMI software update, connectivity box for MIB3 vehicles (NAR version ST37+LSR)" for the A3 and e-tron GT models.

The updates outlined in these referring TSBs are software-based and are not part of the vehicle's original series production. This Audi e-tron MIB3 update is a service-only solution.

Owner Action

If you are experiencing infotainment or connectivity issues with your 2022-2024 Audi MLB or MQB platform vehicle, it is recommended to contact your authorized Audi dealer. While this TSB is informational, it points to specific software updates that can resolve common complaints. Your dealer can assess your vehicle's specific needs and apply the relevant customer service package.

Warranty Information

This Technical Service Bulletin (2076404/5) is purely informational and does not directly apply to any standard Audi warranty. However, the referring TSBs (2079133 and 2079134) contain specific instructions for warranty accounting related to the software updates. Owners should discuss potential costs and warranty coverage for the software update with their Audi service center.

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Source: NHTSA ID 11023771