2015-2026 Audi Steering Intervention Request TSB

Audi has released Technical Service Bulletin (TSB) 2075199/2 to address a specific concern related to its lane assist and driver steering intervention systems. This bulletin, released on September 25, 2025 (with an initial publication on September 16, 2024), provides guidance for technicians regarding customer complaints about the vehicle prompting the driver to take over steering, even when their hands are already on the wheel.

The TSB applies to various Audi models from 2015 to 2026, including the 2022 Audi e-tron. The core of the issue is an unexpected or incorrect Audi steering intervention request from the vehicle's assistance systems.

Symptoms

Owners of affected Audi vehicles may experience the following:

• The instrument cluster displays a verbatim message: "prompt to take over the steering wheel", even when the driver's hands are firmly on the steering wheel.
• The Audi steering intervention request from the lane assist system may exhibit various anomalies:

Object of Complaint	Complaint Type
assistance systems, comfort controls -> lane assist -> driver steering intervention request	functionality -> activates without cause
assistance systems, comfort controls -> lane assist -> driver steering intervention request	functionality -> irregular
assistance systems, comfort controls -> lane assist -> driver steering intervention request	functionality -> active without authorization
assistance systems, comfort controls -> lane assist -> driver steering intervention request	functionality -> responds sporadically
assistance systems, comfort controls -> lane assist -> driver steering intervention request	functionality -> operation sequence incorrect
assistance systems, comfort controls -> lane assist -> driver steering intervention request	functionality -> too early

Notably, workshop findings indicate that no Diagnostic Trouble Codes (DTCs) are typically present for a fault in the steering wheel touch recognition (hands-off detection) system when these symptoms occur.

Understanding the Issue

The technical background of this issue involves how Audi vehicles detect a driver's hands on the steering wheel. Vehicles equipped with PR numbers 612 and 616 feature a hands-off detection mat integrated into the steering wheel. This mat can have one, two, or three sensor zones:

• One zone: Detects hands on the wheel generally, but not their specific position or quantity.
• Two zones: Can detect hands on the left and right sides of the wheel.
• Three zones: Detects hands on the left, right, and whether the driver is actively holding the steering wheel.

For vehicles not equipped with this hands-off detection mat, the system relies on a steering torque sensor to determine if the driver's hands are on the wheel. The TSB clarifies that the Audi steering intervention request may occur even when these systems are functioning as designed, without an underlying fault.

Important Warnings for Owners

Owners should be aware of a critical detail mentioned in TSB 2075199/2 regarding repairs:

• "Apart from vehicles with PR numbers 612 or 616, replacing the steering wheel does not help here as they do not have such sensors. The replaced steering wheel can be charged back to you."

This means that if your vehicle does not have the specific hands-off detection mat (PR numbers 612 or 616), replacing the steering wheel will not resolve the Audi steering intervention request issue and could result in unnecessary charges.

Dealer Diagnosis and Service

Since no DTCs are typically found, the service procedure outlined in TSB 2075199/2 instructs technicians to adapt the ODIS (Offboard Diagnostic Information System) diagnosis accordingly when investigating this specific complaint. This suggests that the resolution involves diagnostic adjustments rather than a physical component replacement in most cases.

What Owners Should Do

If your 2015-2026 Audi, including the 2022 Audi e-tron, is displaying a "prompt to take over steering" message despite your hands being on the wheel, you should schedule an appointment with an authorized Audi service center. Inform them about the specific symptoms you are experiencing. Referencing Technical Service Bulletin 2075199/2 can help ensure they are aware of the manufacturer's guidance on this particular issue.

NHTSA ID: 11023767