2021 Audi A7 Infotainment Settings TSB Update

Audi has issued a Technical Service Bulletin (TSB), identified by NHTSA ID 10185201, concerning the infotainment system settings for certain 2021 models. This communication provides guidance on ensuring proper functionality of online features within the vehicle's radio system. This TSB applies to the 2021 Audi A7, S7, A7 e, and RS 7.

This TSB specifically highlights the importance of correct configuration for the 'Online additional data' and 'online station tracking' settings to enhance the user experience with the infotainment system. Owners of affected vehicles should be aware of these recommended adjustments to maintain full access to their vehicle's online capabilities.

Symptoms

Owners might notice a lack of certain online features or suboptimal performance related to radio functions if the relevant infotainment settings are not correctly configured. This could manifest as missing online information, difficulty with station tracking, or other inconsistencies with internet-dependent services within the infotainment system.

Diagnosis / Trigger Conditions

The primary diagnostic step involves checking the current configuration of your 2021 Audi A7 infotainment settings. The TSB indicates that the issue stems from incorrect settings within the radio section of the infotainment system. Verifying these settings is crucial to ensure all online functionalities are active and performing as intended.

Repair Procedure Summary

The resolution for this issue is straightforward and involves a simple adjustment within the infotainment system's radio settings. Owners or technicians should navigate to the infotainment section and locate the radio settings. Within these settings, ensure that the option for 'Online additional data' is toggled to the 'on' position. Additionally, the 'online station tracking' setting should be configured to 'Automatic'. These adjustments are intended to optimize the infotainment system's ability to utilize online resources.

Owner Action

If you own a 2021 Audi A7, S7, A7 e, or RS 7 and are experiencing issues with your infotainment system's online features, or simply want to ensure optimal performance, you should check your vehicle's radio settings. Confirm that 'Online additional data' is enabled and 'online station tracking' is set to Automatic. If you are unsure how to access or adjust these settings, or if issues persist after making these changes, it is recommended to contact your authorized Audi dealer for assistance. This TSB, NHTSA ID 10185201, provides the necessary guidance for technicians.

Source: NHTSA ID 10185201