Volvo XC90 Complaints

1,540 consumer complaints on file.

#10957819March 1, 2017
ELECTRICAL SYSTEM
WE WERE TRAVELLING ON THE FREEWAY WHEN ALL THE DISPLAYS WENT BLANK. THE ENTERTAINMENT, GAUGES, ETC. ON THE FREEWAY! I WAS AFRAID THE ENGINE WOULD SHUTOFF ON US. IMMEDIATELY I CALLED THE VOLVO ON CALL AND EXPLAIN THE SITUATION TO THE OPERATOR AND ALL HE COULD DO WAS APOLOGIZE AND OFFER A TOW TRUCK, IF NEEDED. ONCE THE SYSTEM CAME BACK ON, THE HI-BEAM AND THE CHILD DOOR LOCKS WERE ACTIVATED! THE REAR PASSENGERS HAD A DIFFICULT TIME OPENING THE DOOR BECAUSE WE DID NOT KNOW WHAT HAPPENED. IN MY OPINION, THIS IS A VERY SERIOUS ISSUE BECAUSE THE ENTIRE CAR IS CONTROLLED BY A SOFTWARE AND THERE IS NO MANUAL BYPASS OR BACKUP SYSTEM TO ENSURE THE SAFETY OF THE OCCUPANTS. WE'VE HAD THIS CAR FOR ABOUT A YEAR AND HAVE TAKEN IT IN FOR SOFTWARE ISSUES, INCLUDING, BUT NOT LIMITED TO: BLIND SPOT MONITORING FAILURE, FRONT COLLISION SENSOR FAILURE, NAVIGATION SYSTEM FAILURE, ALL SENSORS FAILURE, WARNING LIGHTS/SIGNALS FAILURE, BACKUP CAMERA FAILURE AND PANORAMIC SUNROOF FAILURE. EACH TIME WE'VE TAKEN IT IN, THEY ALWAYS TOLD US IT WAS A SOFTWARE UPDATES. REALLY? SOFTWARE UPDATES FOR EACH AND EVERY TIME??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957849March 1, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT SERVICED A 2004 VOLVO XC90. WHILE PARKED, THE VEHICLE EMITTED A STRONG FUEL ODOR AND THERE WAS FUEL VISIBLE ABOVE THE FUEL PUMP. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HOUSING AND FLANGE WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949183February 2, 2017
SERVICE BRAKES
BRAKES/GRINDING NOISE HAPPENED AUTOMATICALLY WITHOUT ANY REASON OR OBJECT NEAR. CAR WAS TRAVELING 50MPH AND I HAD TO PULL OVER TO THE SHOULDER. RESTARTING THE CAR, IT WAS ABLE TO DRIVE AWAY. DEFINITELY NOT SAFE TO HAVE THE BRAKES COME ON LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948091January 28, 2017
STRUCTURE:BODY
PASSENGER DOORS (FRONT AND BACK) UNLOCK ON THEIR OWN WHILE DRIVING AND OPEN /BECOME AJAR. INTERIOR LIGHTS COME ON AND ALARM SOUNDS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945403January 15, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
2016 XC90, ENGINE IS DECELERATING ON STREET ROAD GOING FROM 40-45 MILES PER HOUR, TO 10 MILES PER HOUR SUDDENLY AND QUICKLY. WITH CLOSURE OF BACK DOOR WHERE THERE IS NO LOCK BUTTON TO HIT BY ACCIDENT, CAR IS LOCKING ALL DOORS BY ITSELF WHEN CLOSING THE PASSENGER DOOR. I AM AWARE OF BABIES BEING LOCKED IN THE CARS DUE TO THIS FAULT IN SYSTEM AND MY PET WAS LOCKED IN DUE TO THE LOCKS LOCKING ON THEIR OWN WHEN I CLOSED PASSENGER DOOR WHICH DOES NOT HAVE A LOCK BUTTON I COULD HAVE HIT BY ACCIDENT. FRONT END CRASH GOING OFF AND SLIGHTLY BRAKING ON HIGHWAY AND ON CITY STREETS WHEN IT SHOULD NOT, NOTHING IN FRONT OF CAR NUMEROUS TIMES AND IS NOT GOING OFF WHEN IT SHOULD FOR INSTANCE SOMEONE CUTTING CAR OFF WITHIN 2 FEET SEVERAL TIMES. DASHBOARD SCREEN GOES BLANK WHILE DRIVING MEANING YOU CAN NOT SEE SPEED, ETC.. LITERALLY EVERY FUNCTION ON CAR RANDOMLY DOES NOT WORK. BATTERY/ALTERNATOR IS NOT RECHARGING/MAINTAINING CHARGE LONG ENOUGH TO KEEP AUTO START/STOP ENGINE FEATURE WORKING, WHICH MEANS 3.5 MILES MORE PER GALLON FOR ME WITH MY EXTREMELY CAREFUL, NOT RIDING GAS PEDAL INTO LIGHTS. SOME SAY FOOT DETECTION MODULE IS DRAINING REAR BATTERY. IT HAS BEEN WORKED ON 7 TIMES WITH LESS THAN 5,000 MILES. OTHERS ONLINE HAVE DESCRIBED SAME ISSUES. I HAVE INVOICES OF TAKING INTO DEALER EACH TIME. I HAVE NEVER REPORTED ANY FAULTY PRODUCT BUT AM VERY CONCERNED FOR SAFETY FEATURES WILL RANDOMLY AND ACTUALLY DO NOT WORK WHILE DRIVING. YOU ASK WHEN STARTED- VEHICLE PURCHASED IN APRIL 2016 AND HAS BEEN FROM THE BEGINNING WITH NO REMEDIES. I HAVE GOTTEN EXTREMELY LOW BATTERY SIGNALS AND WARNINGS THAT MY CAR WILL SHUT DOWN IN A FEW MINUTES. THEY SEEM TO HAVE TAKEN AWAY THAT WARNING IN THE LATEST SOFTWARE UPDATE BECAUSE MY CAR HAS LESS CHARGE AT TIMES THEN WHEN I ORIGINALLY RECEIVED THE WARNING. IN OTHER WORDS, I NO LONGER GET THE WARNING EVEN WHEN MY BATTERY IS VERY LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944091January 10, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO REDUCE IN SPEED TO 5 MPH. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE SOFTWARE WAS REPROGRAMMED. THE CONTACT STATED THAT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944012January 9, 2017
POWER TRAIN
TRANSMISSION IS DEFECTIVE AND FAILS EVERY 50,000 MILES WITHOUT WARNING WHICH COULD LEAD TO AN ACCIDENT AS VEHICLE BECOMES INOPERABLE (STOPS AND CANNOT BE MOVED) THIS IS THE 3RD TRANSMISSION INSTALLED IN THE VEHICLE BY VOLVO. EACH OF THE TRANSMISSIONS HAVE FAILED AROUND 50,000 MILES WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940129January 6, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939201January 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE APPLICATION DID NOT PERFORM A NUMBER OF TASKS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED TWICE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938673December 29, 2016
FUEL/PROPULSION SYSTEM
THE XC90 I JUST BOUGHT FROM A DEALER AS IS TWO DAYS AGO HAS SOME LEAKING OF FUEL. I SUSPECT SOMETHING IS WRONG WITH THE FUEL PUMP. THE PREVIOUS OWNER DID NOT BRING THE CAR TO VOLVO DEALER TO REPLACE THE FUEL PUMP UNDER THE EXTENDED WARRANTY. NOW I HAVE TO PAY THOUSAND DOLLARS TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938344December 28, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937661December 27, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT WAS NOT A PROBLEM WITH GAS, THE PROBLEM WAS DEFINITELY ELECTRICAL/ MOTOR ISSUES. WE FINALLY GOT THE CAR TOWED TO VOLVO OF LAS VEGAS & THEY TOLD ME IT WAS JUST A SOFTWARE UPGRADE NEEDED. I FEEL THAT THIS IS A MAJOR SAFETY PROBLEM & DOES NOT SEEM LIKE A SIMPLE SOFTWARE UPGRADE TO ME. I WAS LUCKY ENOUGH TO NOT HAVE MY NEW BABY IN THE VEHICLE WHEN THIS HAPPENED, BUT I AM A NEW MOM & THIS MAKES ME VERY NERVOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936021December 18, 2016
ENGINE
PLEASE REVIEW MY WRITE UP ABOUT THE COMPLAINT IN THE ATTACHED PDF DOCUMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936016December 17, 2016
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930075December 5, 2016
ELECTRICAL SYSTEM, ENGINE
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928566November 29, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMANATING FROM THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE ODOR CAUSED THE CONTACT TO SUSTAIN OCCASIONAL HEADACHES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925906November 14, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925566November 11, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I OWN A 2008 XC90 WITH ONLY 21000 MILES ON IT. WHILE DRIVING, WITH MY CHILD IN MY CAR, I RECEIVED A MESSAGE "REDUCED ENGINE PERFORMANCE" AND MY CAR STARTED SPUTTERING. I BARELY MADE IT HOME, GOING OVER A SMALL HILL WAS A STRUGGLE. MIND YOU, THIS HAPPENED AT NIGHT AND I WAS SCARED TO DEATH THAT I WAS GOING TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY CHILD. I HAVE READ ON FORUMS THAT THIS HAS HAPPENED TO OTHER CUSTOMERS AND VOLVO CURRENTLY HAS A VOLUNTARY RECALL FOR ETM AT NO COST TO THE CONSUMER. WHEN I ENTERED MY VIN ON THE VOLVO SITE NOTHING CAME UP. THIS IS MY MODE OF TRANSPORTATION AND I AM TERRIFIED TO DRIVE IT UNTIL THIS GETS RESOLVED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924786November 7, 2016
ELECTRICAL SYSTEM
THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY. WHEN THIS HAPPENS, I SOMETIMES LOSE THE DASH LIGHTS, BLINKERS AND THE FUEL DOOR UNLOCKS. THE ISSUE IS NOT HAPPENING CONSISTENTLY IT HAPPENS WHEN THE WEATHER GETS BAD. EVERYTHING JUST GOES OUT. ITS STATIONARY AT THE BECAUSE I HAVE NO LIGHTS OR ONE LIGHT WONT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924161November 3, 2016
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ANY DISTANCE OVER 60 MINUTES THE CAR WARNING COMES ON SAYING SUDDEN LOSS OF BRAKES, STOP SAFELY. AIRBAG CHECK LIGHT COMES ON. WITHIN A FEW SECONDS ALL THE ELECTRONICS SHUTS DOWN; ALL DASH, STEREO, LIGHTS, WIPERS, WINDOWS AND LACK OF POWER TO ENGINE BUT CAR STAYS RUNNING. THIS WAS ALMOST A DEADLY CRASH WHILE DRIVING IN POURING RAIN AND THERE WERE CARS EVERYWHERE. NO WAY TO SIGNAL OR FLASHERS, I HONESTLY THOUGHT ME AND MY FAMILY WERE GONNA GET IN AN ACCIDENT. I HAVE READ OTHER STORIES ONLINE SO MY QUESTION IS, WHAT IS THE CAUSE OF THIS? HOW DO I FIX IT BEFORE SOME GETS HURT OR EVEN WORSE KILLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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