Volvo XC70 Complaints

418 consumer complaints on file.

#10128803July 14, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
1) WHILE MY 2003 VOLVO XC70 WAS PARKED IN THE DRIVEWAY NOTICED THAT THERE WERE TWO PIPES THAT WERE HANGING LOW ON THE CAR WHICH WAS NEW. CAR WAS TAKEN TO THE DEALER AND WAS TOLD THAT IT WAS THE FUEL LINES AND THEY HAD COME LOOSE. THE CAR IS USED ONLY FOR LOCAL AND HIGHWAY DRIVING, SO IT IS UNCLEAR WHY THE FUEL LINE WAS LOOSE. 2) IF THE FUEL LINE HAD CAUGHT ON SOMETHING THERE COULD HAVE BEEN A FIRE AN/OR EXPLOSION. BECAUSE OF THE LOCATION OF THE FUEL LINES UNDER THE CAR IT IS HARD TO NOTICE IN EVERYDAY USE IF IT IS IN THE RIGHT PLACE. 3)THE DEALER REATTACHED THE FUEL LINE AT OUT COST EVEN THOUGH CAR IS ONLY 2 YEARS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127688July 6, 2005
ELECTRICAL SYSTEM
ON 6/29/2005, I WAS DRIVING MY 2004 VOLVO C70 ON A FOUR LANE ROAD WHEN SUDDENLY THE ENGINE RACED AND THEN ALL GAUGES WENT DEAD. THE STEERING WHEEL LOCKED, THE BRAKES LOCKED AND I HAD ABSOLUTELY NO CONTROL OF MY VEHICLE. FORTUNATELY, AT THAT MOMENT THERE WERE NO CARS AROUND ME AND SOMEHOW AFTER 5-10 SECONDS, I WAS ABLE TO GET MY CAR OFF THE ROAD. I WAS VERY FRIGHTENED THAT SERIOUS INJURY AND OR DEATH TO MYSELF OR SOMEONE ELSE MIGHT HAVE BEEN CAUSED. I CONTACTED ROAD SERVICE AND HAD THE CAR TOWED TO VOLVO OF TAMPA, FLORIDA. THE FOLLOWING DAY I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THEY HAD CHECKED THE COMPUTER AND THEN TEST DROVE THE VEHICLE ABOUT 20 MILES, BUT FOUND NOTHING WRONG. I WAS TOLD I COULD PICK UP MY CAR. I HAD A DISCUSSION WITH CHRIS IN THE SERVICE DEPARTMENT STATING THAT I WAS PETRIFIED TO GET BEHIND THE WHEEL AGAIN. I QUESTIONED HOW THE PROBLEM WAS RESOLVED AND RECEIVED NO ACCEPTABLE EXPLANATION. I TOLD HIM I WOULD BE OUT OF TOWN UNTIL 7/5/05 AND THAT HE NEEDED TO DISCUSS THE SITUATION WITH THE SERVICE MANAGER. TODAY, 7/6/05 I RECEIVED A CALL FROM ERIC, A MANAGER AND WAS TOLD THE SAME THING. I AGAIN EXPLAINED HOW FRIGHTENED I WAS AND TOLD HIM THAT I WOULD LIKE ANOTHER VEHICLE TO DRIVE WHILE THIS SITUATION WAS BEING RESOLVED. ERIC TOLD ME ABSOLUTELY NOT. HE STATED THAT THERE IS "NO DEFECTIVE COMPONENT". HE TOLD ME THAT HE WOULD TEST DRIVE THE CAR AND CALL ME BACK. I HAVE NOT SPOKEN WITH HIM AGAIN AT THIS TIME. I HAD COMPLAINED PREVIOUSLY ABOUT SHAKING AND ENGINE RACING AND THE PROBLEM STILL HAS NOT BEEN RESOLVED. BECAUSE OF ALL THE PROBLEMS I HAVE HAD WITH THIS VEHICLE I HAVE NOT DRIVEN IT MORE THAN ABSOLUTELY NECESSARY. WITH THIS MOST RECENT, POSSIBLE LIFE THREATENING SITUATION I WANT VOLVO TO BUY THIS VEHICLE BACK. I WILL NOT RISK MY LIFE OR THE LIFE OF OTHERS. I BELIEVE THIS VOLVO CONTAINS SERIOUS DEFECTS THAT POSE THE POTENTIAL FOR LOSS OF LIFE AND/OR SERIOUS INJURY TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124173June 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FAULTY ELECTRONIC THROTTLE MODULE. I HAVE ONLY 61000 MILES ON MY CAR AND THEY HAD TO REPLACE THIS. ON MOST CARS THIS PART HAS LIFETIME WARRANTY OR AT LEAST 70,000 MILES. I WAS DRIVING 70MPH WHEN MY CAR STARTED SUDDENLY SHAKING, CRUISE CONTROL STOPPED WORKING AND I HAD TO STOP. MANUAL DID NOT HAVE ANYTHING ABOUT "PERFORMACE REDUCED" ERROR AND I CALLED THE DEALERSHIP. THEY TOLD ME THAT IT'S THROITTLE AND IT NEEDS TO BE REPLACED. $1200 LATER DEALERSHIP IS SAYING THAT THIS IS NOT COVERED BY WARRANTY AND THEY WOULD NOT GIVE ME ANY BREAKS. I THINK THIS WRONG FOR VOLVO NOT TO RECOGNIZE THA THERE IS A PROBLEM, EXTEND THE WARRANTY, AND RECALL ALL THE BAD PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121182May 17, 2005
ELECTRICAL SYSTEM
CONSUMER STATED THE SENSOR CONTROL AIR BAGS FAILED TWICE AND THE 2ND TIME THE DEALER REPLACED THE ACCELERATOR SENSOR. THE ACCELERATOR AND BRAKE PEDALS FAILED. THE CONSUMER IS CONSUMER BECAUSE VEHICLE IS ONLY A YEAR OLD AND BECAUSE OF ALL THE SENSOR FAILURES THE CONSUMER WAS CONCERNED WITH THE WIRING OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118739April 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CAR RIGHT FRONT BRAKE WAS MISSING CALIIPER TENSION SPRING-FELL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111172February 8, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING APPROXIMATELY 45 MPH FRONT DRIVER SIDE TIRE BLEW. OUT. TOOK VEHICLE TO DEALER FOR SERVICE AND IT WAS DETERMINED TO BE WORN OUT LOWER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104077December 19, 2004
STEERING, VISIBILITY:REARVIEW MIRRORS/DEVICES
SINCE THE PURCHASE IN AUGUST 2003, MY C70 CONVERTIBLE HAS TURNING PROBLEMS AND I CAN'T SAFELY MAKE A U-TURN IN TRAFFIC OR PARK IN A PARKING SPACE. THE WHEEL TURNS ONLY TO A CERTAIN POINT AND THEN STOPS. THE INCOMPETENT VOLVO SERVICE DEPT. HAS SAID THAT I NEED MY "STOPS" ADJUSTED - WHY WOULD THEY BE THERE IN THE FIRST PLACE? I BRING THE CAR IN FOR SERVICE AND THEY DO SOME MEANINGLESS SERVICE AND THE STEERING IS TEMPORARILY FIXED FOR A SHORT PERIOD OF TIME. WHEN I BROUGHT IT IN TO SERVICE ANOTHER TIME, THEY TOLD ME MY TIRES WERE THE WRONG SIZE - IT'S THE TIRES THAT VOLVO PUT ON THE CAR, NOT ME. THE STEERING WHEEL SHAKES SIGNIFICANTLY BETWEEN 30-45 MPH AND, AGAIN, THEY TOLD ME IT'S THE TIRES. THE AUTO-DIM MIRROR DOES NOT DIM SINCE I LEASED THE VEHICLE AND VOLVO SERVICE TOLD ME THAT IT ONLY WORKS WHEN HEADLIGHTS FROM ONCOMING TRAFFIC HITS THE SENSOR. WHAT???? I HAVE LITERALLY BEEN BLINDED BY TRAFFIC BEHIND ME THAT I PULL OVER TO THE SIDE OF THE ROAD UNTIL THEY PASS. THE MIRROR DOES NOT WORK AND IS CAUSING ME NOT TO DRIVE AT NIGHT FOR MY OWN SAFETY. VOLVO HAS PRODUCED AN UNSAFE VEHICLE AND WILL NOT TAKE RESPONSIBILITY FOR IT. I TAKE MY LIFE IN MY HANDS EVERY TIME I GET INTO THE VEHICLE. I KNOW OTHER VOLVO OWNERS THAT ARE EXPERIENCING THE STEERING WHEEL SHAKING PROBLEM AND THEY ARE NOT GETTING SATISFACTION. I HAVE ALSO TALKED OTHER PEOPLE AND ADVISED THEM NOT TO LEASE OR PURCHASE THIS C70 CONVERTIBLE. MY CAR IS 18 MONTHS OLD AND I HAVE ONLY 12000 MILES ON IT BECAUSE I AM FRIGHTENED TO DRIVE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108834December 13, 2004
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WERE TRANSMISSION, ACCELERATION, DECELERATION AND DRASTIC LURCHING PROBLEMS THAT HAD BEEN OCCURRING FOR THE PAST 14 MONTHS. *BF THE LURCHING PROBLEM WAS NOT DUPLICATED. THE PROBLEM WOULD OCCUR IN PARKING LOTS WHEN THE CONSUMER FOOT WAS REMOVED FROM THE BRAKE AND PRIOR TO TOUCHING THE ACCELERATOR. THE STICK SHIFT WOULD LOCK AS WELL. *SC THERE WAS A RE-OCCURRING SQUEAK IN THE STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074057August 19, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER INDICATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE. THE CONSUMER WAS DRIVING INTO TOWN, APPLIED THE BRAKES AND HIT THE GAS PEDAL AT THE SAME TIME. THE CONSUMER CONTACTED VOLVO BUT REFUSED TO TAKE ANY RESPONSIBILITY FOR THE DEFECT. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081290July 18, 2004
SEAT BELTS:FRONT
FRONT SEAT BELT SHOULDER HARNESS NON-ADJUSTABLE. I AM 5"0 AND NO MATTER HOW I ADJUST THE SEAT THE SHOULDER HARNESS IS ACROSS MY NECK. THIS CAN BE VERY DANGEROUS IN A ACCIDENT. MY HUSBAND IS 5"10" AND HE HAS THE SAME PROBLEM. COMPLAINED TO DEALER AND THEY SAID JUST TO ADJUST SEAT. THAT IS NOT THE SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074494May 30, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE NEW XENON HEADLIGHTS ON OUR VOLVO XC70 PROVIDE VERY POOR LIGHT IN LOW BEAM MODE WHEN GOING DOWN HILL. WE HAD A NEAR COLLISION DUE TO NOT BEING ABLE TO SEE FAR ENOUGH AHEAD OF THE VEHICLE. THE LIGHTS ARE UNSAFE, ESPECIALLY GOING DOWN HILL. WE HAVE CONTACTED VOLVO ABOUT THIS PROBLEM, THEY STATE THAT THE LIGHTS MEET GOVERNMENT STANDARDS AND THERE IS NO ISSUE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068429May 6, 2004
SEATS
FRONT SEAT DESIGN IS UNCOMFORTABLE AND PUSHES IN DRIVERS BACK AT A POINT THAT MAKES THE BACK HURT. I CANNOT DRIVE FOR MORE THAN 30 MINUTES DUE TO THE PAIN. THIS ALSO HAPPENS TO MY HUSBAND, WHO IS MUCH TALLER, SO I ASSUME IT IS HAPPENING TO MANY DRIVERS. THERE ARE THREE SECTIONS ON THE SEAT BACK, AND THE MIDDLE SECTION STICKS OUT AT THE POINT YOUR BACK WANTS TO STICK OUT, NOT GET PUSHED IN, MAKING IT VERY UNCOMFORTABLE. THIS HAS BEEN A PROBLEM SINCE I PURCHASED THE CAR. THE DEALER LOOKED AT IT AND SAID THERE WAS NOTHING WRONG WITH THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063335April 20, 2004
SEAT BELTS:FRONT
CONSUMER COMPLAINED ABOUT SEAT BELT PROBLEM. SHOULDER HARNESS WAS NOT ADJUSTABLE, AND THE STRAP CAME ACROSS THE DRIVER'S NECK. THE DRIVER WAS 5'2" TALL, AND THE SEAT WAS RAISED AS HIGH AS IT COULD GO. HOWEVER, THE SEAT BELT STILL CAME ACROSS THE NECK OF THE DRIVER. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058566February 20, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST, TIRES, EQUIPMENT:ELECTRICAL
I JUST PURCHASED A NEW C70 VOLVO AND I AM HAVING SOME PROBLEMS ALREADY. (1) THERE WAS A LITTLE SNOW ON THE GROUND FROM A SNOW DRIFT AND THE VEHICLE WOULD NOT STOP WHEN I PRESSED THE BRAKE PEDAL. THE CAR WAS SLIDING ALL OVER THE PLACE AS IF I WAS ON OIL AND AS THOUGH THE TIRES WERE NOT TOUCHING THE GROUND. SUBSEQUENTLY, I CALLED THE CORPORATE OFFCE 800.452.1552 AND THEY SAID THAT IT'S BECAUSE I HAVE 17 IN LOW PROFILE TIRES ON THE CAR WHICH TENDS TO GET ON TOP OF THE SNOW AND NOW SUGGESTS THAT I PURCHASE 15 IN SNOW TIRES. IS THIS GOING TO BE A PROBLEM IN THE RAIN AS WELL? I ALREADY SPENT $45,000! (2) BECAUSE OF THE DESIGN OF THE CONVERTIBLE TOP, I CAN'T SEE OUT OF THE BACK RIGHT SIDE. THE COMPANY TOLD ME TO READJUST MY MIRRORS AND SAID THAT THE VIEW IS LIMITED IN ALL CONVERTIBLES. I ALMOST HIT SOMETHING BACKING OUT OF A SPACE BECAUSE I COULDN'T SEE (ENTIRE AREA COVERED W/THE BLACKTOP MATERIAL). WHY CAN'T THEY INSERT A SMALL PLASTIC-LIKE WIDOW THERE? (3) THE BACK OF MY DRIVER'S SEAT KEEPS LOCKING UP WHEN I PULL IT FOWARD TOWARDS STEERING WHEEL. BY DOING SO, I CAN'T GET INTO THE CAR. IT DOESN'T MATTER IF THE ENGINE IS RUNNING OR NOT. IT HAPPENED 2 TIMES ALREADY AND ONCE I WAS IN THE MIDDLE OF THE STREET BLOCKING TRAFFIC. (I GOT OUT OF THE CAR AND MOVED THE SEAT BACK TO PUT SOMETHING IN THE BACK AND THAT'S WHEN IT GOT STOCK). SOMETIMES, THE SEAT MOTOR WORKS AND OTHER TIMES IT DOES NOT. WHEN I BOUGHT THE CAR, THEY KEPT IT AN ADDITIONAL TWO DAYS BECAUSE THERE WAS A PROBLEM W/THE FRONT SEAT CONTROL MODULE AFFECTING THE DRIVERS SIDE SEAT. THEY ASSURED ME THAT I WAS NOT GETTING A DEFECTIVE VEHICLE. A SERVICE PESON TOLD ME THAT IT'S A REGULAR PROBLEM AND THAT DRIVERS JUST DON'T KNOW HOW TO MOVE THE SEATS PROPERLY. CORPORATE TOLD ME THAT THERE IS NO RECALL AND THAT THE LOCAL LAWS WOULD DETERMINE IF VOLVO COULD BUY MY CAR BACK. DO I HAVE TO WAIT FOR AN ACCIDENT BEFORE NHTSA INVESTIGATES?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041908October 24, 2003
VEHICLE SPEED CONTROL
VEHICLE ACCELERATES WITHOUT WARNING CAUSING LOSS OF CONTROL. *AK THE SUDDEN ACCELERATION CONDITION OCCURRED MOSTLY AFTER THE VEHICLE WAS PLACED IN REVERSE TO PARALLEL PARK. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036788August 28, 2003
UNKNOWN OR OTHER
CAR RPM RACES AN ADDITIONAL 2-3000RPM OUT OF NO WHERE WHILE DRIVING. WHEN THIS HAPPENS, THE CAR GOES INTO A MODE OF NEUTRAL AND THEN WHEN RPM DROPS BACK TO WHERE IT SHOULD BE CAR 'KICKS BACK IN' AND MOVES FORWARD (ESTIMATING START DATE...HAPPEND ALMOST IMMEDIATELY AFTER PUCHASE OF CAR...JUST FILED LEMON LAW AND FOR ARBITRATION. DEALER AND VOLVO REP SAW CAR MINIMUM 4X, SWORE NOT TRANSMISSION, RERAN ELECTRICAL CHIPS AND CAN NOT SOLVE PROB. OR FIND IT. NOT THE VOLVO MECHANICS OR VOLVO REP. AFTER 2 TRANSMISSION DENIALS ..OUTRIGHT!! INCLUDING SVC ODERS SAYING CKED IT AND OK...THEY NOW WANT OT 'SEE IF TRANSMISSION' IS PROBLEM WHICH PUTS ME AT GREAT RISK. I HAVE ALREADY BEEN ON INTERSTATE WITH CARS COMING BEHIND ME AT 75MPH WHILE MY CAR ALL OF A SUDDEN GOES NOWHERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034108August 18, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CROSS COUNTRY. WINDSHIELD WIPERS WORK INTERMITTENTLY. DEALER REPLACED WIPER MOTOR IN JULY 2002. TWO WEEKS LATER THE PROBLEM OCCURRED AGAIN. VEHICLE WAS TAKEN TO DEALER A SECOND TIME, COULD NOT DUPLICATE THE PROBLEM. AT PRESENT THE WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028409July 16, 2003
STRUCTURE
FRONT UNDER CARRIAGE AIR DAM/SPLASH PANEL ABRUPTLY PULLED AWAY FROM CHASSIS WHILE TRAVELING AT HIGH SPEED (PASSING). THIS RESULTED IN PIECES OF HEAVY DUTY PLASTIC BREAKING OFF AND BOUNCING UNDER THE CAR, CATCHING ON THE PAVEMENT. DISCONCERTING--I THOUGHT AT FIRST I BLEW A TIRE (LOUND NOISE AND THEN SUSTAINED WIND NOISE). IT APPEARED THE PLASTIC BECAME FATIGUED AND PULLED AWAY FROM THE ANCHORING BOLTS. DEALER PARTS MANAGER REPORTS THAT HE HAS REPLACED SEVERAL OF THESE...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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