Volvo V60 Complaints

57 consumer complaints on file.

#11763254September 10, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
BCM Trouble Codes: C000101, C000201, and C008248 Incident & Defect Summary: The Brake Control Module (BCM) experienced a premature internal electrical circuit failure at only 55,188 total vehicle miles. This vehicle was purchased directly from an authorized Volvo retail showroom (Volvo Cars Marin) in 2020 at 36,434 miles, meaning this primary active safety infrastructure failed after just 18,754 miles of personal ownership (averaging roughly 3,125 miles per year under meticulous maintenance). The internal hardware breakdown disabled vital active safety networks, triggering persistent dashboard warnings that anti-lock braking (ABS), traction control, and electronic stability management are completely inoperative. Safety Hazard & Risk: A compromised BCM heavily increases stopping distances and removes automated vehicle stabilization, posing an immediate danger during emergency evasive maneuvers or sudden cornering on wet/rainy California road surfaces. Independent specialist evaluation (Ackerman's Volvo) confirmed severe active stability risks. Furthermore, authorized dealer service staff failed to issue a proactive safety warning and actively downplayed a completely offline ABS/traction control system as a minor "collision sensor fault," releasing a vehicle with heavily compromised active safety braking systems back onto public roads. Given that core electronic braking components are designed to last the full operational life of the vehicle, premature internal failure at 55,000 miles indicates a severe manufacturing or circuitry defect that requires federal tracking and evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761696September 2, 2026
STRUCTURE:BODY
The electronic tailgate struts/motors have failed for the 3rd time in the cars lifetime. The risk this presents is sudden dropping of the tailgate on heads, fingers or anything in between the ground and the lifted tailgate. The dealer has given a quote for replacement but will not give a quote on the diagnosis instead, simply telling me over the phone the struts need replaced and sending me a $1381.34 invoice via email. I have been working to get it in for diagnosis since August 21 with no luck. Today is September 2. The vehicle component is a well known and documented issue on forums across the V60/90 and XC60/90 SPA platforms. The warnings of this issues occuring are a loud screeching sound and rusting water coming out from the struts, there are no warnings on the dash or in the menu screen. The first time these appeared was in October of 2021, they were replaced then and then again in August 2026, currently awaiting replacement again for the now 3rd set of these struts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742505June 6, 2026
UNKNOWN OR OTHER, WHEELS
I took my car in for the 90,000 mile general service at the Volvo dealership. While rotating my tires the tech providing the service noted that the front left suspension fork was broken. The tech and Volvo were unable to provide an explanation for how the damage could have occurred. There was no other notable damage. The tire pressure light was on but that is baseline for my car (the tire pressure gauge is sensitive and usually turns on as soon as I adjust the tire pressure). I provided a picture of the suspension fork to a friend who works in the industry and they recommended reporting it. The part seems to have sheared and given that nothing around it is damaged, I believe and am concerned that this cast aluminum part had a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725586March 19, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
I am reporting an ongoing and worsening defect condition involving a Volvo vehicle that has displayed repeated power steering / steering failure warnings and is now also showing additional symptoms consistent with a possible turbo / emissions-related failure. The steering-related warnings have remained active and unresolved over an extended period. The vehicle has displayed dashboard warnings for “Power steering” and “Power steering failure,” and the condition has not been reliably corrected despite prior service involvement and an ongoing repurchase dispute with the manufacturer. More recently, the vehicle developed additional failure symptoms consistent with a turbo / wastegate / emissions-related problem, which appears to be worsening. This is in addition to the pre-existing steering-related warnings and drivability concerns. I am filing this complaint because the manufacturer, Volvo Car USA, and its administrator, Sedgwick, closed the repurchase claim while these safety-related issues remained unresolved. I explicitly stated in writing that I had not declined the repurchase and remained willing to proceed once material questions were answered, but the file was closed anyway. This complaint is being submitted to document that the vehicle continues to present unresolved and worsening defect conditions, including steering-related warnings and additional drivability / emissions-related issues, despite the manufacturer’s closure of the repurchase process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725087March 17, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
OTA update is never available on stated timelines. Requires going to the dealership to get updates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695906October 27, 2025
ENGINE
The engine consumes an excessive amount of oil, requiring the addition of about one quart every few hundred miles. There are no visible external leaks, and the issue appears to be due to internal engine components such as piston rings allowing oil into the combustion chamber. This poses a risk of engine damage and loss of power. The problem has been observed consistently and confirmed by a repair shop. No crash or safety incident has occurred, but the vehicle's reliability and safety are compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687664September 16, 2025
ENGINE
Engine oil consumption issue. It was a known issue. Completed the recommended repair of the piston and rings. Have had constant issues since the repair. Looking for reimbursement for the repair. My engine fell under the guidelines to have the repair covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684496September 2, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Vehicle: 2023 Volvo V60 T8. Turn signal failure. About once a week the infotainment system goes black and completely dies while driving, causing the audio in the car to stop working. When this occurs the turn signal is silent when activated. The vehicle uses the speakers to produce the blinker "clicking" noise when actuated, but there is no sound when the infotainment system fails. This causes me to be unsure if my blinker is actually working and possibly increases the risk of crashing, as other around me may be unaware I am turning or merging. Volvo dealerships claim this will be fixed in OTA updates, but my car just received the 3.7.0 software update and the problem still occurs. This has been happening for over one year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684491September 2, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Vehicle: 2023 Volvo V60 T8. The rear camera does not display video while reversing and instead text appears stating "camera is temporarily unavailable". This occurs periodically, sometimes it works, sometimes its does not, and there is no pattern to when it works. This has been occurring for over a year and recently my car received the 3.7.0 software update OTA. After the update the issue is the same with intermittent failures of the backup camera. This software/hardware failure make the car less safe when backing up, especially when reversing out of a tight parking spot or onto a road with fences/shrubs. Volvo dealer keeps saying it will be fixed via OTA updates but that has not worked so far. No other warning lights or messages other than the "camera is temporarily unavailable" in the center display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659857May 8, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isn’t a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. After getting it repaired and the techs saying everything was good to go, it hasn’t been a week before something else happened. Upon trying to start the car today, the dash throws a number of warnings again. Upon seeing the warnings, I pulled out my scan tool and now tells me the low pressure fuel pump, fuel pressure regulator, and abs pump go out and I’m already frustrated and back into a situation with a vehicle that is already expensive as it is. Luckily everything popped up at home, because the vehicle throws itself into limp/bricked mode to where it won’t even start the engine. And because it’s a plug in hybrid, it was able to at least get the system going to read what’s going on compared to what was stated earlier when the battery was already depleted. Now I have to find a way to transport this vehicle again and I’m already having regrets of purchasing it in the first place. I just wanted a hybrid wagon that has all the cargo and efficiency without being an suv.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645674February 28, 2025
SERVICE BRAKES
When driving at about 10mph in my kids daycare driveway on a downward slope towards the main road, I depressed the brake pedal to stop and the car did not slow down. A few feet before intersecting the main road, I depressed the brake pedal fully to the floor and the car panic stopped. No braking action happened until the brake pedal was fully depressed to the floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624697November 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Volvo V60. The contact stated that after changing the engine oil, one week later the message "Engine Oil Low" was displayed. The contact later discovered the engine oil was low and the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623920November 7, 2024
ENGINE
Volvo cars from 2014-2016 has oil consumption due to the bad piston rings design and the manufacturer don’t want to issue a recall for this problem, it’s a serious problem with these models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614235September 12, 2024
VISIBILITY/WIPER
Windshield appears to be defective. The glass has cracked in over 6 places, including inside and outside laminations. Cracks have appeared that are not related to rock impacts. The car has only 14K miles on it and the windshield already needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601553July 12, 2024
ENGINE
My Volvo has a known by Volvo defect of consuming too much oil resulting in me needing to top off oil roughly every 6 weeks. Volvo will not cover the repairs in full, I believe this is a safety issue as it could result in a catastrophic failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589497May 19, 2024
ENGINE
Volvo dealer confirmed Excessive oil burn due to bad piston rings. Volvo USA recalled other cars with the same problem but refused to recall mine. They offered instead partial payment for the fix. Should be full payment to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576180March 8, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562906January 1, 2024
UNKNOWN OR OTHER
Interior (center) rear view mirror glass migrates over time to point downward, so you see the backseat rather than out the back window. Have to manually adjust it to point back up approximately every 500 miles. Suspect it happens as you drive over bumps. Have had two dealerships look at it (Gorges in Omaha, NE and Willis in Clive, IA) and both reported no issue found. Obviously, neither of them had a tech drive the car 500 miles. Issue has persisted since purchasing the car in 2017 with 12,800 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553357November 3, 2023
VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS
When using the reverse or 360 views of the camera system on the vehicle at night, the cameras appear to rely on the front camera (or highest-brightness image) for exposure control. Since your headlights are up front and usually are the brightest spot, this results in your backup camera (and blind spot views) being completely black at night. This is a critical safety issue for visibility at nighttime with this vehicle and may result in injury or property damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545282September 18, 2023
ENGINE
The contact owns a 2015 Volvo V60. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle was consuming 2 quarts of oil for every 1,200 miles driven. There was no warning light illuminated. The vehicle was taken to the dealer, where an oil consumption test was performed, and the contact was advised to return after driving 1,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the oil consumption test would be covered. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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