Volkswagen CC Complaints
983 consumer complaints on file.
- #10459957May 29, 2012SERVICE BRAKES
I FOUND OUT VW HAS RE-DESIGNED THEIR BRAKES FOR A 'SOFT FEEL'. BUT THE BRAKES NOW TRAVEL ALMOST TO THE FLOOR WHEN SLOWLY PUSHED DOWN, AND YOU HAVE TO PUMP THE PEDAL TO GET A FEEL THAT THE BRAKES ARE TAKING EFFECT. IN FACT THE TRAVEL OF THE BRAKE PEDAL IS LOWER THAN THE LEVEL OF THE GAS PEDAL AND THIS IS WHERE THE SAFETY ISSUES COMES IN. BECAUSE OF THIS EXCESSIVE BRAKE PEDAL TRAVEL, I HAVE ON A NUMBER OF OCCASIONS FOUND MY FOOT PRESSING BOTH THE BRAKE AND GAS PEDALS AT THE SAME TIME. PARTICULARLY AT SLOW SPEEDS - LIKE IN HEAVY TRAFFIC, OR COMING TO A SLOW STOP IN THE GARAGE. WHEN THAT HAPPENS, THE ENGINE STARTS TO REV UP AS THE BRAKES TRY TO STOP THE CAR - NEEDLESS TO SAY IT SCARED THE CRAP OUT OF ME. CHECKING THE VARIOUS CAR FORUM WEB SITES (EDMUNDS, KELLY, ETC.), I FOUND OUT I AM NOT ALONE WITH THIS PROBLEM. I'VE GONE BACK TO THE DEALER WHO BLED THE BRAKES AND DONE THE USUAL CHECKS AND SAID THE BRAKES WHERE 'UP TO SPEC'. BUT THE SERVICE MANAGER ADMITTED THAT THE NEW VW BRAKING SYSTEMS ARE "SOFT" AND IF YOU HAVE BIG FEET, YOU HAVE TO LEARN TO REPOSITION YOUR FOOT EACH TIME YOU WHAT TO USE THE BRAKES. HE ALSO SAID TO BE AWARE THAT THE LONG BRAKE PEDAL TRAVEL MY "FEEL FUNNY" FOR A WHILE - LIKE THE CAR ISN'T GOING TO STOP . IF I HAVE TO REPOSITION MY FOOT EACH TIME TO BRAKE IN ORDER TO AVOID THE GAS PEDAL , I'LL END UP WRAPPING THE CAR AROUND A POLE ! HERE IS THE KICKER - I'VE HAD THE CAR A MONTH WITH 500 MILES ON IT AND THIS HAS HAPPENED AT LEAST 6 TIMES! HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455016April 12, 2012VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT HE HAD TO PULL ON THE PEDAL IN ORDER TO RELEASE IT. THE VEHICLE WAS TAKEN TO DEALER WHO DID NOT PROVIDE A DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19,678. UPDATED 05/02/12*BF THE CONSUMER WAS INFORMED A HEADLINER CLIP HAD BECOME LOST DURING THE REPLACEMENT OF THE HEADLINER AND HAD BECOME LODGED BEHIND THE FOOT PEDAL. UPDATED 05/11/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454398April 6, 2012POWER TRAIN
SINCE I FIRST PURCHASED MY VW CC 2012, I HAVE NOTICED WHEN COMING TO A COMPLETE STOP, THE CAR STILL MOVES FOWARD ALITTLE BIT. ALSO UPON MAKING A 3 POINT TURN AROUND UPON PUTTING THE SHAFT IN REVERSE THE CAR STILL MOVES FORWARD. THE OTHER COMPLAINT IS UPON GOING THROUGH A FAST FOOD DRIVE THRU, AND SETTING THE AUTOHOLD THE CARS ENGINE MADE A LOUD REV (REVOLUTION) NOISE. I ACTUALLY THOUGHT MY CAR WOULD SMASH INTO THE CAR IN FRONT OF ME. I TOOK MY CAR IN TODAY FOR THE 10,000 MILE FREE MAINTENANCE, THEY CHECKED OUT MY CONCERNS AND SADLY SAID THERE WAS NOTHING WRONG WITH THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451498March 13, 2012AIR BAGS
HAVE BEEN TO THE DEALER ON 5 OCCASIONS WITH "AIRBAG SERVICE" LIGHT ON FOR FRONT PASSENGER SEAT. SEAT BELT BUCKLE HAS BEEN REPLACED TWICE AS WAS MODULE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441755December 30, 2011ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT WAS DRIVING 5 MPH WHEN THE HORN WAS DEPRESSED REPEATEDLY BUT THE HORN FAILED TO SOUND. THE HORN WOULD ONLY SOUND PROPERLY WHEN THE HORN WAS DEPRESSED IN ONE LONG MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THERE WAS AN ELECTRONIC DELAY WITH THE HORN. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 2,283.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439419December 12, 2011ELECTRICAL SYSTEM, AIR BAGS
ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHIP REQUESTED VEHICLE BE BROUGHT BACK IN FOR A FURTHER LOOK. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437926December 1, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE WHENEVER IT RAINED THROUGH ALL FOUR DOORS. IN ADDITION, THE WINDOWS COULD NOT BE OPENED OR CLOSED, AND WHEN THEY WERE ABLE TO BE CLOSED THEY DID NOT DO SO PROPERLY. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE DEALER WHERE THEY ADJUSTED THE WINDOWS BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 39,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10433720October 31, 2011POWER TRAIN
MY DSG EQUIPPED VEHICLE HAS A TENDENCY TO LURCH FORWARD, BE SLOW TO RESPOND TO THE ACCELERATOR PEDAL AND DOWNSHIFT ABRUPTLY WHEN COMING TO A STOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10430105October 13, 2011VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE WINDSHIELD WIPERS STOPPED WORKING; HOWEVER, THEY RESUMED WHEN THE CONTACT ACCELERATED AT 10 MPH OR MORE. THE FAILURE OCCURRED WHENEVER HE DROVE BELOW 10 MPH AND WHEN THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED A TECHNICIAN WOULD COMMUNICATE WITH THE DEALER FOR A POSSIBLE RESOLUTION TO THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE CONSUMER STATED WHEN HE SET THE WINDSHIELD WIPERS IN THE LOW POSITION, THEY OPERATED SUFFICIENTLY AS LONG AS HE WAS DRIVING, BUT WHEN HE STOPPED AT BUSY INTERSECTIONS, STOP SIGNS OR FOR ANY REASON THE WIPERS WOULD SHUT OFF COMPLETELY, LEAVING NO VISIBILITY THROUGH THE FRONT WINDSHIELD. THE CONSUMER STATED HE REMAINED WITHOUT VISION UNTIL HE MOVED SEVERAL FEET INTO THE INTERSECTION. THE DEALER RESOLVED THE ISSUE, BUT REFUSED TO ADMIT THERE WAS A PROBLEM. UPDATED 11/15/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10420856August 21, 2011FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
8/13/11 CAR STALLED TWICE WHILE DRIVING- ONCE ON MAJOR HIGHWAY. CAR TOWED FROM RESIDENCE TO SERVICE. 8/15/11 SERVICE CALLED AND ADVISED MY CAR WAS HOOKED UP TO DIAGNOSTICS AND FOUND THE FUEL INJECTION PUMP WAS LOW AND GAS TANK SO IT WAS PROBABLY BAD GAS BUT THE CAR HAD NOTHING WRONG. I WAS ALSO ADVISE THAT THE CAR WAS TAKEN FOR A TEST DRIVE, 10 MILES AND NOTHING HAPPENED. SERVICE OFFERED TO KEEP CAR 8/16/11 AND DRIVE IT ANOTHER 20-30 MILES. I AGREED. 8/17/11 I SPOKE WITH SERVICE MANAGER, UPON ARRIVAL. SVC ADVISED THAT THE CAR WAS DRIVEN AGAIN FOR 20 OR SO MILES AND AGAIN NO ISSUES WERE FOUND. SHE AGAIN STATED IT WAS "JUST PROBABLY BAD GAS". I ASKED IF THERE WAS A POSSIBILITY OF IT STALLING AGAIN AT WHICH TIME ADVISED IT MAY HAPPEN AGAIN HOWEVER SINCE THEY THOUGHT IT WAS BAD GAS TO JUST RUN THE CURRENT TANK (3/4 FULL) DOWN TO EMPTY. ON 8/18/11, I WAS DRIVING HOME ON THE GSP NORTH IN NJ DURING RUSH HOUR TRAFFIC (8 LANE HIGHWAY). TRAVELING IN THE 4TH LEFT LANE, SLOWED THE VEHICLE DUE TO TRAFFIC. AS I SLOWED DOWN MY CAR STALLED. I WAS ABLE TO RESTART AND MOVE ABOUT 5 FEET WHEN THE CAR STALLED AGAIN. AT THIS POINT I WAS UNABLE TO START THE CAR AGAIN. I PRESSED AND KEPT MY FOOT ON THE BRAKE WHILE KEEPING THE HAZARDS ON. I DID THIS TO NOTIFY DRIVERS BEHIND ME THAT I WAS STUCK. TRAFFIC STARTED TO MOVE AGAIN AT A SLOW PACE AND DRIVERS WERE GOING AROUND ME. WITHIN A MINUTE OR SO, TRAFFIC ON BOTH SIDES OF MY CAR WERE GAINING MOMENTUM AND MOVING AT LEAST SPEED LIMIT PACE (65MPH) . AS I WATCHED THE REAR VIEW MIRROR I SAW A WHITE SUV APPROACHING QUICKLY. I REALIZED I WAS GOING TO BE HIT AND BRACED FOR IMPACT. IT WAS NOT FULL IMPACT AS LAST MINUTE DRIVER TURNED THE WHEEL. I WAS TOLD DRIVER WAS TRAVELING 55-60MPS. THIS ACCIDENT WAS 1 DAY AFTER I RECEIVED MY CAR BACK AND TOLD "NOTHING WRONG". I ALSO NOTICED THROUGH PAPERWORK MY CAR WAS NEVER RE-RAN AS DISCUSSED. MY IN/OUT ODOMETER WAS 12 MILES... *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10415588July 29, 2011POWER TRAIN
I HAVE A 2009 VW CC THAT NORMALLY IDLES AT 600 RPM BUT DUE TO EITHER ENGINEERING OR A MALFUNCTION IT INCREASES IT'S IDLE TO 950 RPM FOR EITHER AN ELECTRICAL OR COOLING ISSUE DEPENDING ON THE VW TECHNICIAN YOU TALK TO. THIS CREATES A SITUATION WHERE THE VEHICLE WANTS TO LUNGE OR SURGE FORWARD REQUIRING EXCESSIVE PRESSURE ON THE BRAKE TO HOLD STILL. THIS IS A 58% INCREASE IN RPM WITH A VERY LOW STALL TORQUE CONVERTER. THE CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC AS IT IS SURGING FORWARD AND STRESS ON THE DRIVE TRAIN AT THAT RPM. I HAVE TAKEN TO VW DEALERSHIP, THE TECH AGREES THAT IT IS NOT NORMAL BUT VOLKSWAGEN OF AMERICA STATES IT IS OPERATING AS ENGINEERED. IF SO, THIS IS AN UNSAFE CONDITION TO REQUIRE A 58% INCREASE IN RPM FOR BETTER COOLING AT TEMPERATURES OF OVER 93 DEGREES. IN ANY CASE, MINE DOES THIS IN THE WINTER AS WELL AS COOLER SUMMER DAYS AND NOT JUST HOT DAYS. IN FACT, SOME HOT DAYS IT DOES NOT DO IT AT ALL. SO EITHER IT IS DESIGNED TO INCREASE RPM ABOVE 93 DEGREES OR IT ISN'T. REGARDLESS MINE DOESN'T OPERATE CORRECTLY IN EITHER CASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412085July 13, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
2010 VOLKSWAGEN CC, 2.0T ENGINE, AUTO TRANSMISSION, WITH JUST UNDER 13,000 MILES. WHEN I FIRST START THE CAR I CAN IDLE FORWARD WITH NO PROBLEMS, BUT AFTER IT'S WARMED UP I START GETTING VERY JERKY FORWARD MOVEMENT FROM A STOPPED POSITION. I TRIED PUTTING THE CAR IN D AND S, BUT GET THE SAME RESULTS. FROM A COMPLETE STOP, I TAKE MY FOOT OFF THE BRAKE PEDAL, AND DON'T TOUCH THE PEDALS AT ALL, JUST LET THE CAR IDLE FORWARD. I NOTICE THAT THE RPMS DROP FROM ABOUT 900 TO ABOUT 800, THEN SHOOT UP TO ABOUT 950, THE CAR JERKS FORWARD, THEN STOPS AGAIN AS THE RPMS DROP BACK DOWN TO ABOUT 800, THEN BACK UP TO 950 OR 1000 AS THE CAR JERKS FORWARD AGAIN. EVENTUALLY, IT SMOOTHS OUT AND STARTS ROLLING FORWARD, BUT IT'S EXTREMELY ANNOYING AND POTENTIALLY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10408614June 23, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2010 VOLKSWAGEN CC WITH DSG THAT LURCHES AS IF ITS GOING TO STALL AFTER TAKING MY FOOT OF THE BRAKES FROM A DEAD START. THE PROBLEM IS WORSE WITH THE A/C ON. I HAVE CALLED VOLKSWAGEN OF AMERICA TO OPEN A CASE, BUT TO NO AVAIL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10406209June 13, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE DECELERATED ABNORMALLY BEFORE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MECHATRONIC UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE PROBLEM. EIGHT MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10406206June 13, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
THIS PROBLEM HAS HAPPENED TWICE WITH MY VOLKSWAGEN CC. I WAS DRIVING AND JUST ACCELERATING ON TO THE FREEWAY WHEN THE CAR DECELERATED AND TURNED OFF WHILE IN DRIVE. WHEN THIS HAPPENED IN SEPT. OF 2010 THEY HAD MY CAR FOR ONE MONTH AND REPLACED THE MEGATRONICS UNIT. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT SHUTS OFF WITH NO NOTICE. I AM CONCERNED THAT THERE IS A FLAW IN THIS MODEL THAT CANNOT BE FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10405229June 5, 2011WHEELS
THIS LETTER IS A FOLLOW UP TO A VERBAL COMPLAINT I FILED WITH VOLKSWAGEN CUSTOMER CARE. ON MAY18TH 2011, THE RIGHT FRONT WHEEL ON MY 2012 VW CC SHATTERED AS I DROVE DOWN INTERSTATE 95 AS IT PASSES THRU THE TOWN OF GREENWICH. MY CONCERN IS FOCUSED ON THE SAFETY OF THE WHEEL DESIGN AND MY BELIEF THAT THE OVER INFLATION OF THE TIRES CONTRIBUTED TO RIM FAILURE. THE INCIDENT OCCURRED AT APPROXIMATELY 10AM ON THAT DAY THERE WERE NO VISIBLE DEFECTS IN THE ROAD AND THE CAR THAT PULLED OVER BEHIND ME CONFIRMED THE ABSENCE OF ANY LARGE POTHOLES. WHILE DRIVING IN THE MIDDLE LANE THE CAR CLEARLY CAME IN CONTACT WITH AN IRREGULARITY, ONE THAT EVERY CAR BEFORE AND AFTER WAS ABLE TO TRANSVERSE WITHOUT A PROBLEM. IN MY CASE THE RIM SHATTERED AND SEPARATED FROM THE CAR CAUSING A LOSS OF CONTROL. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE CAR THAT WAS BEHIND ME PULLED OVER AFTER SEEING WHAT HE DESCRIBED AS AN EXPLOSION ON THE RIGHT FRONT SIDE. I HAVE ATTACHED PICTURES OF THE RIM. CLEARLY SHOWING PRODUCT FAILURE. WHEN THE TOW TRUCK ARRIVED, HE COMMENTED THAT HE HAS NEVER WITNESSED RIM FAILURE LIKEN THAT. THE DEALER UPON REVIEW OF THE DAMAGE CONCURRED. MY CONCERN IS TWOFOLD. ONE THE SAFETY OF THE DESIGN AND CONSTRUCTION OF THE RIM AND THE OVER INFLATION UPON DELIVERY OF THE TIRES WHICH CONTRIBUTED TO THE WEAKNESS OF THE DESIGN. I AM REQUESTING AN INQUIRY INTO THE SAFETY OF THIS DESIGN, THE TRAINING OF THE STAFF ON PROPER INFLATION GUIDELINES AND THE REIMBURSEMENT FOR COSTS ASSOCIATED WITH THIS FAILURE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10394628March 31, 2011ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I WAS DRIVING ON INTERSTATE 95 IN SOUTH FLORIDA ABOUT 70MPH IN HEAVY TRAFFIC WHEN THE ENGINE SUDDENLY DIED. AFTER COASTING A SHORT DISTANCE TRYING TO AVOID BEING HIT BY OVERTAKING VEHICLES, I WAS FORTUNATE ENOUGH THAT A FHP OFFICER ARRIVED AND HELPED ME OFF THE ROAD. ONCE TO THE SIDE OF THE ROAD I WAS ABLE TO RESTART THE CAR AND CONTINUE TO MY DESTINATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392535March 22, 2011POWER TRAIN:DRIVELINE
I DRIVE A 2010 VW PASSAT CC V6 4MOTION WHICH DEVELOPED A KNOCKING NOISE IN THE FRONT END. I TOOK IT TO THE DEALERSHIP WHERE THEY REPLACED THE AUTOMATIC TRANSMISSION, 2 DRIVE SHAFTS, FRONT AXLES, FRONT AND REAR DIFFERENTIALS AND THE STEERING RACK. I HAVE BEEN WITHOUT MY CAR FOR A MONTH. VW TECHLINE HAS BEEN UNABLE TO DETERMINE THE PROBLEM OR A FIX. CONSIDERING THIS IS AN EXPENSIVE CAR, MY PATIENCE HAS RUN OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10380785February 4, 2011SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH SHE TRIED TO ENGAGE THE BRAKE PEDAL AND IT EXTENDED TO THE FLOOR WHILE THE ABS ALSO ENGAGED. SHE WAS ABLE TO STOP THE VEHICLE BY APPLYING CONTINUOUS PRESSURE TO THE BRAKE PEDAL AND CHANGING GEARS. THE CONTACT MENTIONED THAT THE FAILURE HAPPENED SEVERAL TIMES; HOWEVER, THE MOST RECENT FAILURE, SHE WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO ANOTHER VEHICLE. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WERE UNABLE TO DUPLICATED THE FAILURE BUT THEY CONFIRMED THAT THE AUTO HOLD SYSTEM WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT SINCE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, THE VEHICLE COULD BE DRIVEN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 10,368 AND THE CURRENT MILEAGE WAS 10,390.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10375279January 9, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
2010 VOLKSWAGEN PASSAT CC WITH DSG TRANSMISSION LURCHES AND NEARLY STALLS WHEN TAKING OFF FROM A STOP. THE CAR WILL ALSO SHUTTER AND FEEL LIKE IT IS ABOUT TO STALL WHEN COMING TO A STOP. THE LURCHING GETS EXCEPTIONALLY WORSE AS THE VEHICLE WARMS UP, IT WILL LURCH 3-4 TIMES BEFORE COASTING. IT IS ALSO NEAR IMPOSSIBLE TO TAKE OFF FROM A START WITHOUT A LURCH OR JERK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0