Toyota Yaris Complaints

888 consumer complaints on file.

#10290178October 28, 2009
VISIBILITY:WINDSHIELD
I BOUGHT MY 2008 YARIS BRAND NEW IN JUNE OF 2007. THIS YEAR, SOMETIME IN JULY OR AUGUST, MY FRONT WINDSHIELD SPONTANEOUSLY CRACKED. IT WAS SITTING IN MY DRIVEWAY, SAFE FROM HARM, WHEN THIS HAPPENED. ABOUT A WEEK LATER, THE BACK WINDSHIELD SHATTERED. THE SERVICE PEOPLE AT TOYOTA OF SEATTLE CONFIRMED THAT THE CRACK WAS NOT DUE TO IMPACT BY OBJECT OR FORCE BECAUSE OF THE PATTERN OF THE GLASS BREAK. TOYOTA ALSO TOOK RESPONSIBILITY FOR THE BACK WINDSHIELD BECAUSE OF THE ODD SHATTER FORMATION OF THE GLASS. THERE WAS NO POINT OF IMPACT IN THE GLASS, AND THE GLASS SHARDS FELL STRAIGHT DOWN, INSTEAD OF FORWARD OR BACKWARD WHICH IS CONSISTENT WITH BLUNT FORCE BREAKAGE. TOYOTA TOOK RESPONSIBILITY FOR ALL CHARGES AND FOR THE REPAIR OF MY VEHICLE'S WINDSHIELD. I AM SATISFIED WITH THEIR CUSTOMER SERVICE IN THIS MATTER, HOWEVER, I AM CONSTANTLY WORRIED THAT MY WINDOWS COULD BREAK AGAIN AT ANY TIME, OR THAT IT MIGHT HAPPEN TO SOMEONE ELSE IN THEIR YARIS. HOPEFULLY THIS WAS JUST A FLUKE AS I AM HIGHLY SATISFIED WITH EVERYTHING ELSE ABOUT THE VEHICLE. I JUST WORRY ABOUT MY SAFETY AS WELL AS OTHERS' SAFETY IF THIS WERE TO HAPPEN IN OTHER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284842September 22, 2009
ELECTRICAL SYSTEM
DASH BOARD FIRE IN MY 2007 TOYOTA YARIS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10284762September 21, 2009
ENGINE AND ENGINE COOLING
TOYOTA YARIS, 2009, SEDAN, 4DR, 7 MONTHS OF USE, STRONG BAD ODOR PROBLEMS WITH THE AIR CONDITIONER UNIT, TOOK THE CAR TO THE DEALER AND THEY PERFORMED A REPLACEMENT OF THE AIR FILTERS, THE DEALER INFORMED ME THAT IT WAS FIXED BUT BEFORE I REACHED MY HOUSE THE PROBLEM WAS THERE AGAIN. TOOK THE CAR TO THE DEALER AGAIN AND THIS TIME THE SERVICE REPRESENTATIVE INFORMED ME THAT ALL THE TOYOTA YARIS 2009 HAVE THE SAME BAD ODOR PROBLEM IN THE AIR CONDITIONER UNIT, AND THAT IT WAS A MANUFACTURER DEFECT. I ASKED FOR A FIX TO THIS PROBLEM BUT THE ANSWER I RECEIVED FROM THE DEALER SERVICE REPRESENTATIVE WAS THAT THEY ARE STILL COLLECTING COMPLAINTS AND INFORMATION TO REQUEST A RECALL OR FIX FROM THE TOYOTA COMPANY, WHICH CAN TAKE AN INDEFINITE AMOUNT OF TIME. MEANWHILE I AM STOCK WITH THE PROBLEM AND NO OTHER OPTIONS AVAILABLE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282660September 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I'VE HAD MY 2007 TOYOTA YARIS FOR ABOUT A YEAR NOW, IN THE MORNINGS WHEN THE CAR IS COLD THE TRANSMISSION DOESN'T SHIFT PROPERLY, WHEN THE WEATHER IS COLD ITS WORSE, THE OTHER PROBLEMS IS THAT THE CAR WOBBLES WHEN IM DRIVING SLOW, AN WHEN I DRIVE FASTER IT STARTS TO SHAKES, AN WHEN I RUN THE AC THE ENGINE SHAKES REAL BAD, THE DEALERSHIP WHEN I BOUGHT THE CAR IS GIVING ME THE RUN AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283172August 31, 2009
POWER TRAIN, SUSPENSION
2007 TOYOTA YARIS HAS TRANSMISSION PROBLEM. *NJ THE CONSUMER STATED HE HAD TO ALLOW THE VEHICLE TO WARM UP, BEFORE HE COULD CHANGE GEARS PROPERLY. IN THE WINTER TIME, IT WAS WORSE. THERE WERE TIMES WHEN THE TRANSMISSION GEARS WOULD NOT ENGAGE AT ALL. THE VEHICLE ALSO PULLED TO THE RIGHT/LEFT WHILE DRIVING. THE VEHICLE ALSO VIBRATED. THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279097August 2, 2009
AIR BAGS, AIR BAGS:FRONTAL
THE AIRBAG ON THE PASSENGER SIDE OF OUR 2008 TOYOTA YARIS SEDAN IS NOT FUNCTIONING PROPERLY. THE LSRS WARNING LIGHT HAS COME ON EIGHT DIFFERENT TIMES. WE ONLY HAVE PAPERWORK FOR SIX OF THE INCIDENTS. WHEN WE BRING THE CAR IN FOR SERVICE, THEY JUST RESET THE LIGHT (TURN IT OFF) AND THEY HAVE ASKED US NOT TO PUSH THE SEAT BACK, BUT TO KEEP IT IN THE MID RANGE OF THE RAIL, NOT TO RECLINE THE SEAT IN THE BACK POSITION, BUT TO DECLINE THE SEAT FORWARD WHILE A PERSON IS RIDING IN THE PASSENGER SEAT. WE WERE TOLD BY THE TECHNICIAN THAT WE SHOULD NEVER LET A CHILD OR SMALL PERSON RIDE IN THE FRONT SEAT. WE WERE ALSO TOLD THAT THIS CONDITION COULD CAUSE THE AIRBAG TO GO OFF WHILE DRIVING. THEY HAVE NEVER TAKEN THE VEHICLE APART TO SEE WHAT THE PROBLEM ACTUALLY IS. THEY ONLY SHUT THE WARNING LIGHT OFF. PEOPLE ARE AFRAID TO RIDE IN THIS VEHICLE. THE DEALERSHIP HAS NOW REFUSED TO HONOR THEIR WARRANTY ON THE AIRBAGS IN THIS VEHICLE. THEY BLAMED A PANEL AT THE NH DEPARTMENT OF SAFETY FOR BREAKING THE VEHICLE WHEN THEY CAUSED THE LIGHT TO APPEAR AGAIN AFTER THEY TEST DROVE THE VEHICLE. THEY HAD PREVIOUSLY DISENGAGED THE WARNING LIGHT, SO THE PANEL DID NOT FIND A DEFECT' SUBSEQUENTLY, THEY FOUND FOR TOYOTA. THE LIGHT REAPPEARED MINUTES AFTER THE CAR WAS RESTARTED AFTER THEIR DRIVE IN IT. WE REQUESTED THAT THEY WOULD HEAR THE CASE, THE PANEL AT THE ARBITRATION DEPT AT THE NH DEPARTMENT OF SAFETY REFUSED. WE WILL NOW BE CHARGED FOR EVERY TIME THIS VEHICLE HAS TO HAVE THIS WARNING LIGHT RESET AS WELL AS DRIVING A CAR THAT THEIR :SPECIAL" TECHNICIAN ADMITTED THEY HAD NO IDEA WHY THIS WAS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278551July 28, 2009
STEERING:COLUMN
TL*THE CONTACT OWNS A 2007 TOYOTA YARIS. WHENEVER THE CONTACT TURNS THE STEERING WHEEL TO THE LEFT OR RIGHT, SHE HEARS A LOUD GRINDING SOUND COMING FROM THE STEERING COLUMN. THE FAILURE WAS NOTICED WHILE DRIVING 15 MPH. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE INTERMEDIATE SHAFT FAILED AND WAS A VERY COMMON ISSUE WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT STATED THAT THERE WAS NO RECALL. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD BE RESPONSIBLE AND THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276568July 13, 2009
VEHICLE SPEED CONTROL
ACCELERATOR PETAL STICKING, I TOOK MY FOOT AWAY FROM THE GAS PEDAL IN PREPARATION FOR MY TURN, BUT THE PEDAL BECAME STUCK AND CONTINUED TO ACCELERATE I HAD TO DEPRESS BRAKES TO STOP CAR AND GAS PEDAL RELEASED. *TR UPDATED 02/04/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275620July 2, 2009
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2009 TOYOTA YARIS. WHEN THE CONTACT PLACED THE KEY INTO THE IGNITION, IT BECAME STUCK IN THE START POSITION. THE STARTER DID NOT FULLY ENGAGE THE ENGINE TO START. THE FAILURE COULD HAVE CAUSED THE WHEEL AND STARTER TO BURN UP. THE VEHICLE HAS NOT YET BEEN INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274754June 23, 2009
SEAT BELTS, AIR BAGS:FRONTAL
MY AIRBAG DEPLOYED AND SEATBELT LOCKED WITH NO IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272666June 2, 2009
STRUCTURE:BODY:TRUNK LID
TL*THE CONTACT OWNS A 2007 TOYOTA YARIS. THE CONTACT STATED THAT THE TRUNK ON THE VEHICLE WAS INOPERABLE AND LANDED ON HIS HEAD. THE DEALER STATED THAT THE TRUNK WAS MANUFACTURED IN THAT MANNER. ON A SEPARATE OCCASION, THE CONSUMER HUSBAND WAS STRUCK ON THE BRIDGE OF HIS NOSE BY THE TRUNK. THE FAILURE LEFT A SMALL GASH ON HIS FACE. THE MANUFACTURER COULD NOT ASSIST AND THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 36,000. UPDATED 06/23/09. *LJ UPDATED 06/23/09.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10269955May 26, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2009 TOYOTA YARIS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND CAUSED HER TO CRASH INTO A GUARD RAIL. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. TWO OCCUPANTS SUSTAINED MODERATE INJURIES. THE CAUSE OF THE AIR BAG FAILURE IS STILL UNKNOWN. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 3,000. UPDATED 06/23/09. *LJ THE CONSUMER STATED THE VEHICLE SPUN AROUND 3-4 TIMES BEFORE HITTING THE GUARD RAIL. UPDATED 06/23/09.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10266422April 22, 2009
STEERING
WHILE DRIVING AT AROUND 60 TO 70 MPH THE VEHICLE CONSTANTLY PULLS TO THE RIGHT AND TO THE LEFT. I TOOK THE CAR TO THE TOYOTA DEALER AND THE TOYOTA DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. CURRENT MILEAGE OF THIS TOYOTA YARIS IS 21,755. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262812March 23, 2009
SEAT BELTS
TL*THE CONTACT OWNS A 2007 TOYOTA YARIS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE FRONT DRIVER'S SIDE SHOULDER BELT JERKED CONTINUOUSLY. THE SEAT BELT BUCKLE DISENGAGED WITHOUT ASSISTANCE AND THE CONTACT MADE TWO ATTEMPTS BEFORE THE BUCKLE ENGAGED PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262351March 18, 2009
SEAT BELTS
TL*THE CONTACT OWNS A 2007 TOYOTA YARIS. THE CONTACT STATED THAT THE SEAT BELT IN THE VEHICLE WOULD NOT RETRACT. THE DEALER STATED THAT HE COULD MAKE REPAIRS TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260340March 1, 2009
UNKNOWN OR OTHER
OUR LOCAL TOYOTA SERVICE DEALER DOES NOT PERFORM SAFETY RECALL REPAIRS ON THE WEEKEND, OR ON WEEKDAYS AFTER 4PM. SO CAR WILL REMAIN IN SAME CONDITION UNTIL A DEALER IS FOUND THAT CAN REPAIR SAFETY RECALL ON WEEKEND...IF POSSIBLE. THE RODLAND TOYOTA SERVICE REPRESENTATIVE WAS ACTUALLY VERY RUDE TO ME ON THE PHONE. NOT SURE WHAT TO DO FROM HERE. THANKS IN ADVANCE FOR ANY UNDERSTANDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259800February 24, 2009
SERVICE BRAKES, HYDRAULIC, STEERING, WHEELS
TL*THE CONTACT OWNS A 2006 TOYOTA YARIS. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO SLOW DOWN AND SPUN THREE TO FOUR TIMES UNCONTROLLABLY INTO THE MEDIAN. THE DRIVER STOPPED THE VEHICLE AND OBSERVED THAT THE FRONT AND REAR PASSENGER SIDE TIRES WERE FLATTENED. THE TIRE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THERE WERE NO WARNINGS OR INJURIES AND THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT AND REAR PASSENGER TIRES WERE PUNCTURED, WHICH CAUSED EXCESSIVE AIR PRESSURE LEAKAGE. IN ADDITION, THE RIMS WERE DAMAGED. THE TIRES AND RIMS WERE REPLACED; HOWEVER, THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10259847February 24, 2009
TIRES, WHEELS
I HAD BAD EXPERIENCE WITH TOYOTA YARIS 2008. I WAS DRIVING ON INTERSTATE HIGHWAY 264 EAST AT 70MILES/HR ON CRUISE CONTROL. SUDDENLY THE CAR STARTED JUMPING LEFT AND RIGHT. I TRIED TO CONTROL THE STEERING BUT NOTHING HAPPENED. ANOTHER CAR WAS COMING FROM MY RIGHT SIDE SO IN ORDER TO SAVE THAT CAR I SLIGHTLY TURNED THE STEERING TO LEFT. MY CAR STARTED SPINNING AND WENT OFF THE ROAD & AFTER 3-4 SPINS I COULD FINALLY STOP THE CAR. THE DEALER AND SERVICE PEOPLE COULD NOT FIND THE REASON FOR IT. WHILE MY CAR WAS SPINNING MY TWO TIRES GOT PUNCTURED AND ONE RIM BROKE. I AM SCARED TO DRIVE THIS CAR. TOYOTA CUSTOMER SERVICE ALSO COULD NOT HELP ME IN THIS AND ALL THE EXPENSE[$ 500] HAS COME ON ME ONLY. EVERYBODY IS WASHING THEIR HANDS OFF. NOBODY KNOWS WHAT WENT WRONG IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258623February 13, 2009
SEAT BELTS
I HAVE A 2007 YARIS WITH A FAULTY CENTER PILLAR SOUND INSULATOR DUE TO THE SAFETY RECALL NOTICE. MY LOCAL DEALERSHIP(CLASSIC TOYOTA OF ROUND ROCK, TEXAS) REFUSES TO SERVICE MY TOYOTA VEHICLES, STEMMING BACK FROM AN INCIDENT IN WHICH I WAS OVERCHARGED $750 ON A 2008 SCION XB LAST YEAR. THEY HAVE TOLD ME TO 'TAKE MY CAR ELSEWHERE FOR REPAIRS"..BUT THIS IS NOT A "REPAIR" DUE TO WEAR AND TEAR..IT'S A SAFETY RECALL. I HAVE BEEN IN CONTACT WITH THE CUSTOMER RELATIONS MANAGER, AND SHE IS UNWILLING TO PROCESS MY SAFETY RECALL WORK. I FEEL AS IF I'M BEING CHEATED OUT OF THE GUARANTEED WARRANTY I PURCHASED WITH MY NEW VEHICLE, AND THEY ARE INTENTIONALLY RISKING MY SAFETY BY NOT FIXING A DANGEROUS RECALL (SEAT BELT TENSIONER). COINCIDENTALLY, THE SEATBELT ALREADY FAILED TO WORK PROPERLY WHEN MY CAR WAS STRUCK BY A SMALL TRUCK DIRECTLY IN THE DRIVER'S DOOR...IF THE SEATBELT WAS CORRECTLY WORKING I WOULD LIKELY HAVE SUFFERED LESS DAMAGE TO MY SHOULDERS AND NECK. MY NEXT STEP WILL BE TO REPORT THIS TO THE LOCAL POLICE AND FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THOUGH, I HOPE Y'ALL WILL ASSIST ON FIXING MY RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10258152February 10, 2009
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
VEHICLE SPUN AROUND MANY TIMES OUT OF CONTROL ON AN EXPRESSWAY HITTING THE GUARD RAIL SEVERAL TIMES STRIKING THE FRONT AND SIDES OF MY VEHICLE AT A SPEED OF 50 MPH, DURING THIS TIME, ALL AIR BAGS FAILED TO DEPLOY RESULTING IN INJURY TO DRIVER, WHICH WAS THE LONE OCCUPANT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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